Mangrove Tree Resort World Sanya Bay (Buddha Tower)

Mangrove Tree Resort World Sanya Bay (Buddha Tower) Reviews

Mangrove Tree Resort World Sanya Bay (Buddha Tower)

155 Fenghuang Road (Fenghuang Lu), Tianya District, Sanya, Hainan, 572000, ChinaView Hotel Details
Mangrove Tree Resort World Sanya Bay (Buddha Tower)
Mangrove Tree Resort World Sanya Bay (Buddha Tower)Mangrove Tree Resort World Sanya Bay (Buddha Tower)Mangrove Tree Resort World Sanya Bay (Buddha Tower)
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Mangrove Tree Resort World Sanya Bay (Buddha Tower) Guest Reviews

4.5/5
Good
16491 review
Verified reviews
Location4.6
Amenities4.4
Service4.5
Cleanliness4.5
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All reviews(16491)
Positive reviews(15896)
Reviews with photos/video(3787)
Friendly front desk staff(1375)
Perfect for kids(881)
Delicious breakfast(352)
Great swimming pool(241)
Close to airport(219)
Garden view(202)
Has facilities for children(135)
Negative reviews(585)
Susan Chong SC
City-view Twin Room
Stayed in Jan 2025
Couples
8 review
4.7/5
Amazing
Posted on Feb 22, 2025
It's a very big and comfortable room. From counter staff varied with service. A few showed helpfulness. Some simply don't respond well. Nevertheless, we enjoyed staying there. Provided free to and fro Nanshan Guanyin and DFS which surprised us. Location is easily accessible to tram and bus. Costs is reasonable too.
Response from Property: 尊敬的賓客,您好!感謝您對紅樹林酒店的鼓勵與推薦!金獎銀獎不如您的誇獎,金盃銀盃不如您的口碑,我們不會讓您失望的!祝:萬事如意!
Anonymous User
City-view Queen Room
Stayed in Nov 2024
Family
12 review
3.5/5
Posted on Dec 27, 2024
Location is great and hotel room is spacious. However it need an upgrade as facilities are very old and maintenance is poor.
Response from Property: Dear customer, hello! Thank you for your valuable advice! We must review our shortcomings and actively correct them. Try your best to achieve your satisfaction. Welcome to supervise! Thank you!
FreyyyyaaaH
City-view Queen Room
Stayed in Nov 2024
Solo travelers
15 review
1.5/5
Posted on Dec 23, 2024
NOT A 5* RESORT!! I booked this place to relax for 4 days in a nice 5* resort (as advertised). It was the worst experience I’ve had in my 5 weeks in China by far. Terrible check in service, the hotel is definitely not 5* (as other reviews confirm as well), they broke my suitcase at check out and their response was pretty much “we didn’t mean to, deal with it, we’ll give you a room upgrade when you come back”…. It is a massive empty space, poorly maintained, hard to find anything, most staff is unfriendly, the room is smelly, uncomfortable bed, etc.
Response from Property: Dear guest, hello! Thank you for taking the time to provide us with your feedback. We deeply regret your unpleasant experience during your stay in the store and will actively rectify and improve our service standards We hope to have the honor of providing you with our most dedicated service again in the near future. Thank you again for choosing to stay at our hotel. We sincerely look forward to your next visit!
Lim
City-view Queen Room
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Good location around with good food and shop and nice hotel surrounding
6/10
Response from Property: Dear guest, hello! We are glad that you have chosen to stay at Mangrove Hotel! The hotel is located in a bustling area, with the bustle and convenience of the city. The hotel's buffet breakfast is rich and delicious! Home is a sheltered harbor, a cozy nest, and a warm corner for the body and mind. Home is where there is love. The hotel has always hoped to use its own caring and warm heart to become the home away from home in your heart. We look forward to your next return home!
Bolormaa
Puti City-View Double Bed Room
Stayed in Dec 2024
Family
7 review
4.5/5
Great
Posted on Jan 31, 2025
Suit 2 days, nice view, nice food street &shopping
Response from Property: Dear guests, hello! Thank you for taking the time to share your feedback with us. It is an honor to receive your affirmation and thank you for your recognition of Sanya Bay Mangrove Resort World. We will continue to do better. We are committed to providing professional and thoughtful services to every guest so that they can enjoy an extraordinary stay experience here. Thank you again for choosing to stay in our hotel. We sincerely look forward to seeing you again!
Anonymous User
Family Suite - 2-Bedroom (3 beds)
Stayed in Oct 2024
Family
8 review
4.2/5
Very Good
Posted on Jan 3, 2025
Really old resort back in early 2000s. Many idle facilities left to rot collecting dust. Breakfast buffet is heavily chinese oriented as expected. Not much suits even for our south east asian taste buds. The water park is quite sad because they make it seemed bigger than it actually is from promotional photos. And yes it is equally old water park. Location is very close to the train station so thats a plus point for us doing short stay in Sanya.
Response from Property: Dear guest, hello! Thank you for choosing mangrove forest! What we need when traveling outside is a sense of comfort, warmth, and familiarity. How can we not strive to fulfill your wishes? Because this is also our wish. We hope that everyone who comes to the mangrove forest will be happy!
Gevorg
City-view Queen Room
Stayed in Sep 2024
Solo travelers
16 review
5.0/5
Outstanding
Posted on Oct 21, 2024
This hotel is incredibly comfortable with spacious and scenic rooms. The staff is extremely friendly, offering a warm welcome from check-in with delicious tea and a bowl of fresh fruit in the room. I'll definitely be choosing this hotel again when staying in downtown Sanya.
Response from Property: Dear guests, hello! Thank you for your trust in mangroves! Thank you for your non-commising and strong recommendation! It's really hard to leave in the mangrove. The mangrove is the most beautiful and warmest home in Sanya. Remember to come back often when you have time!
Amr Hakim
Buddha Tower Family Suite
Stayed in Jul 2024
Family
55 review
5.0/5
Outstanding
Posted on Aug 28, 2024
Best place for you and your family in Sanya at least stay for 4 nights or more you will enjoy, also I want to tell you that Miss Zhang is the best hospitality in Buddha tower , the rooms are clean as pictures the. View wonderful the facilitates all available swimming pool amazing every thing perfect 10/10 rate them
Response from Property: Dear guest: Hello! Thank you for choosing the Mangrove Hotel. Your words of "excellent service" are like a warm stream in winter, warming our hearts. Thank you for your encouragement. We will definitely do better and strive for your perfect five next time. Best wishes!
ANUDARI
Puti City-View Twin Room
Stayed in Jan 2025
Travel with friends
2 review
3.0/5
Posted on Mar 12, 2025
Need to work on their cleaniness of the room and the pool!!!! For people going there in the night itll be convenient to use the welcome service. Need to work on their english for front staffs also be more gentle and active for helping customers!!! except these this hotel is full of activities and is 100% recommended for family trip. 
Response from Property: 尊敬的賓客,您好!感謝您選擇紅樹林酒店,我們很高興您在酒店有一段愉快的入住經歷, 感謝您對酒店的支持與信任,同時感謝您對酒店提出的寶貴建議,我們將繼續努力,為您提供更加舒適温馨的入住體驗。 期待着您的再次光臨和惠顧!
Guest User
City-view Twin Room
Stayed in Jul 2024
Travel with friends
14 review
4.7/5
Amazing
Posted on Aug 25, 2024
Very nice and big bedroom with good staff. Sanya railway station is about less than 10 minutes by taxi.
Response from Property: Dear guests, hello! Thank you for your recognition of all aspects of the mangrove! But we know that there is still a certain gap from the five-point standard in your mind, and we will continue to work hard! Wish you happiness every day!
Yong Hin
Deluxe Garden-view Double Room
Stayed in Jan 2025
Travel with friends
34 review
3.7/5
Posted on Feb 24, 2025
Huge resort with many facilities like supermarket, KFC, water park and resturants. Staffs service are average. Rooms are big but the floor seem to be dusty.
Response from Property: 尊敬的賓客,您好!一次偶然的機會,我們遇見了您,一次偶然的機會,您選擇了我們,生命中有太多的選擇,您的每一次選擇都是一種緣分,感謝緣分讓我們與您相識,您的貼心,您的關懷,定會收穫一生的温暖。期待與您再次相逢!
Vlad the Traveler
City-view Twin Room
Stayed in Jul 2024
Family
21 review
4.2/5
Very Good
Posted on Aug 17, 2024
The hotel from which due to its price and some other reviews we expected the least, turned out to be the best to a point that if we ever decide to go back to Sanya it would probably be one of our top choices. We only booked for one night before our early morning flight but it turned out to be a very positive surprise. Mangrove resort is a set of separate towers making a circle inside of which is a water park and a lot of bars, shops and restaurants. Each tower has its own pools, which in case of Buddha Tower were located on the third floor terrace and were quite decent although I guess in peak times they might feel too small for all the rooms in the tower. Still when we used it, it was more than okay. The rooms are a bit old, shower door is creaking like it has serious arthritis, but overall it was a good and very functional room with a nice view of the pool, water park and the inner courtyard. High point of this place is that it feels like you and your kids could do something here for days. Bars, restaurants, live music, pottery workshop, a really cool dinosaur museum, water park, art workshops and probably more we haven't even discovered are all inside the resort's area.
6/8
Response from Property: Please accept the most sincere greetings from the Mangrove Hotel. We are deeply sorry for the situation you encountered during the store. The hotel attaches great importance to the questions you raised. We have reported your comments to the relevant departments and followed up the investigation and coordination to find out the shortcomings.Make it perfect. We sincerely invite you to come again!
Guest User
Deluxe Garden-view Double Room
Stayed in Dec 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jan 13, 2025
Very nice
Response from Property: 尊敬的賓客,您好!很高興您選擇入住紅樹林酒店!酒店地處繁華地段,有着都市的熱鬧和方便,酒店自助早餐品種豐盛,美味可口!家,是避風的港灣,是温馨的小窩,是温暖身心的一隅。有愛才是家,酒 店一直希望會用自己的貼心和暖心,成為您心中的那個家外之家,期盼您的下次回家!
Anonymous User
City-view Queen Room
Stayed in Dec 2024
Family
1 review
3.5/5
Posted on Jan 11, 2025
Service good
Response from Property: 尊敬的賓客您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。感謝分享您的住宿體驗,我們很高興聽到您滿意本次的住宿經歷。您對我們酒店的肯定,是對我們最大的激勵,希望我們能有榮幸在不久的將來再次為您提供我們最竭誠的服務。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!
Dul Erdenetsogt
City-view Queen Room
Stayed in Dec 2024
Solo travelers
5 review
4.7/5
Amazing
Posted on Jan 16, 2025
Good Hotel
Response from Property: 尊敬的賓客,您好!感謝您抽空與我們反饋您的意見。很榮幸能收到您的肯定,同時感謝您對三亞灣紅樹林度假世界的認可,我們將不斷堅持做的更好。我們致力於為每位客人提供專業周到的服務,暢享這裏的非凡入住體驗。再次感謝你選擇入住我們酒店,我們衷心期待您的再次光臨!