Benzaitencho 22, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0086, JapanView Hotel Details
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Rinn Gion Shirakawa Guest Reviews
4.7/5
Amazing
41 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All reviews(41)
Positive reviews(41)
Reviews with photos/video(8)
Awesome rooms(20)
Great location(19)
Awesome stay(10)
Large rooms(9)
Awesome amenities(8)
Clean and tidy(7)
Convenient location(6)
michkoay
Standard Twin Room
Stayed in Dec 2024
Couples
37 review
5.0/5
Outstanding
Posted on Feb 13, 2025
Love this hotel so much that the room size is spacious and big , which we did not expect !
Definitely will come back again during our proposal anniversary as we had proposal here
Response from Property: All the staff is so delighted and happy for you to hear that your proposal happened to be here !! We are wishing you all the best and the happiness you deserve. All the team will be delighted to welcome you next year as well for your anniversary ! (let us know this is for this occasion and we will prepare you a little something ;) ). Sincerely Rinn Gion Shirakawa
infinitelilc
Standard Twin Room
Stayed in Dec 2023
Travel with friends
5 review
4.2/5
Very Good
Posted on Feb 19, 2024
It's walking distance to Gion and Kiyomizu Dera. Rooms are quite big compare to other hotels.
Response from Property: Dear Chen, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our spacious rooms, and the location of our hotel. We take pride in providing a comfortable and enjoyable stay for our guests. Our team is dedicated to ensuring our guests have a memorable experience, and your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back to Rinn Gion Shirakawa in the future. Rinn Gion Shirakawa Micha
Guest User
Twin Room with Sofabed
Stayed in Dec 2024
Family
6 review
5.0/5
Outstanding
Posted on Jan 27, 2025
The hotel is quite comfortable and clean. We brought a child with us. We had a tatami bed. Actually, two beds can sleep three people. The bed is very big. We were given a room facing the Kamo River. It was really nice to watch the sunset. There are self-service washing machines, microwaves, drinking water, and some replacement toiletries on the first floor. It is very close to Hanami-koji and Pontocho. You can walk there. There is a 7-11 downstairs, as well as a fruit shop. Then there is the main road, which is full of food, drink, and shopping stores. The location is so good. The child said he would stay here again next time he comes to Kyoto.
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Response from Property: Thank you for choosing our hotel during your stay in Kyoto. We would also like to thank you for leaving such a favorable review. As you mentioned, we offer a variety of services and facilities to make your stay at our hotel more comfortable, and our Kamogawa River View Rooms allow you to enjoy the beautiful view no matter what the season. We are glad that you enjoyed your stay. We look forward to seeing you again next time, thank you again. Rinn Gion Shirakawa
Ditefutehelin
Twin Room with Sofabed
Stayed in Aug 2024
Family
83 review
3.5/5
Posted on Oct 4, 2024
Personally, I feel that the cleanliness is not as good as that of the hotel. It is still a bit dirty, with a large layer of dust. Moreover, it faces the street, and the sound insulation is really poor. I didn't sleep well at all. The room is still big enough, especially the bathroom.
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Response from Property: Thank you for choosing to stay at Rinn Gion Shirakawa Hotel from many hotels. Also thank you for your valuable review. We are sorry that you were not satisfied during your stay. We will pass your comments on to the relevant staff and make every effort to improve it. We also apologize for the inconvenience caused by the soundproofing. The hotel provides earplugs in the Rain Intibar. We apologize for the lack of information. We love hearing your compliments about your bathroom. We will continue to discuss bathroom layouts with staff to create a better environment. Thank you very much for your stay and review. Rinn Gion Shirakawa Murata
Anonymous User
Standard Twin Room
Stayed in Aug 2024
Couples
3 review
5.0/5
Outstanding
Posted on Sep 16, 2024
Check-in was handled by a Chinese staff, and communication was smooth. The room was large, especially the bathroom facilities were very good. The location was convenient near Kamogawa and Sanjo subway station, and there was a 711 next to it where you could withdraw cash. The only problem was that the floor mat in the room would get stained if you stepped on it with your shoes outside, which could be improved. I will stay in this hotel again next time.
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Response from Property: Thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to welcome you again soon. Rinn Gion Shirakawa Hien
Guest User
Twin Room with Sofabed
Stayed in Jul 2024
Family
7 review
5.0/5
Outstanding
Posted on Aug 19, 2024
Suitable for family travel, the room is very large, more than 35m2,
Two sinks, bathroom and toilet separated from wet and dry,
Gion is just outside the door, and you can walk to Kamogawa River and Sigenmachi shopping street.
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Response from Property: Thank you very much for choosing our hotel among many accommodation options. The entire staff is very pleased to receive your highest rating. Thank you for your compliments on the size and location of our room. We would be very happy if you could stop by our hotel when visiting Kyoto. Our entire staff looks forward to your visit. Rinn Gion Shirakawa, Asa
Guest User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
10 review
5.0/5
Outstanding
Posted on Jul 21, 2024
Located between Gion Shijo and Sanjo Station, about 5-7 minutes' walk, a little distance from the transfer station from Osaka (I forgot what it's called). The room is big, the bed is big, it's the biggest room I stayed in this trip. Very quiet, smart toilet, dry and wet separation, no need to take a bath in the bathtub, two washbasins, bathroom water pressure is super strong, so strong that I dare not open it to the maximum hahahahaha. There is a Chinese guy at the front desk, communication is stress-free, and you can receive a welcome gift when you check in. There are self-service washing machines and ice machines on the first floor of the hotel, and the supplies can also be picked up on the first floor. It is very considerate to prepare the kind of gel patch that relieves physical fatigue, which can be applied to shoulders and legs.
Some points that may mind: non-24h front desk, it seems to be 8 am-10 pm, check-in can only be done after 3 pm, and check-out needs to be done before 10 pm. Then the door is opened and closed with a traditional door lock, which needs to be locked with a key. My friend and I forgot to lock it when we went out for the first time. . There is no bottled water in the room, and you need to go to the first floor to get water. They don't clean the room every day, but they will help change towels and take out the trash. The flaws are not a big problem. I should consider this hotel again next time I come to Kyoto~
Oh, by the way, it's in a small alley, and the scenery nearby is very good~ There is a 711 not far downstairs, and there is also a delicious barbecue restaurant next door (reservation required)
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Response from Property: Thank you very much for choosing our hotel among many accommodation facilities. All our staff are very happy to receive the highest rating. Thank you for your compliments on our front desk staff, spacious guest rooms, exquisite bathrooms, and hotel amenities. We apologize for any inconvenience caused due to reception opening hours and door locks. We will work hard to improve the problem based on customer opinions. We would be very grateful if you could stop by our hotel when you come to Kyoto. All staff look forward to your visit. Rinn Gion Shirakawa Asa
Qiulu
Twin Room with Sofabed
Stayed in Nov 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 9, 2025
Very very satisfied! The hotel is very comfortable and new. The triple room is very large and comfortable! Two 26-inch suitcases can be fully unfolded! There is also a small dining table for leisure! The location is also great, with the Kamo River outside the window, which is very convenient! The facilities and hygiene are very satisfactory!
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ann222818
Twin Room with Sofabed
Stayed in Jul 2024
Family
9 review
5.0/5
Outstanding
Posted on Oct 27, 2024
Very good, clean, good location, convenient surrounding
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Response from Property: 非常感謝您入住我們酒店。另外,非常感謝您發表高度評價。我們很高興聽到您對我們酒店的位置和清潔度感到滿意。希望您下次來京都時再次入住我們的酒店。非常感謝您在眾多的住宿設施中選擇了鈴洲祗園白川。 Rinn Gion Shirakawa, Asa
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Dec 16, 2024
The location is good, the transportation is convenient, the surrounding facilities are good, and supermarkets and convenience stores are within walking distance. The room is large, with separate bathing and toilet space, double wash basins are very convenient, the toiletries are of high quality, there is no noise when resting, and the bedding is good.
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Response from Property: Thank you very much for choosing our hotel. We are glad to hear that you enjoyed your stay in our hotel. We are honored to be a part of your trip. We look forward to seeing you again in Kyoto. Rinn Gion Shirakawa, Asa
Guest User
Deluxe Twin Room
Stayed in Sep 2024
Travel with friends
8 review
4.5/5
Great
Posted on Nov 1, 2024
The room is very big, the toilet, shower and washing are all separate, the shower room is very comfortable, the room is not small, with a small balcony, such a large standard room is rare in Japan. The location of the hotel is great, the bus and subway are very close, eating is also convenient, but quiet in the bustling.
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Response from Property: Thank you very much for staying at our hotel and providing such positive feedback. All rooms in our hotel are independent with separate toilets and bathrooms. We are pleased to meet your expectations. Additionally, our hotel is located in the beautiful Gion district, where historic buildings blend with modern cityscapes. All of our staff are honored to be a part of your trip. We look forward to seeing you again in Kyoto one day. Rinn Gion Shirakawa, Asa
Guest User
Standard Twin Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Nov 27, 2024
I feel that except for the hygiene, which is not as clean as expected, everything else is good. The location is excellent and you can walk to Hanami-koji.
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Response from Property: 感謝您的好評。在清潔方面我們會更加小心。我們期待再次見到您。祝您旅途愉快。Rinn Gion Shirakawa Hao
Guest User
Standard Twin Room
Stayed in Sep 2024
Family
1 review
5.0/5
Outstanding
Posted on Oct 5, 2024
This is a really good hotel. It will be the largest and most comfortable hotel you have ever stayed in Japan! The front desk staff is very enthusiastic and helpful!
Very satisfied, this is the largest triple room I stayed in Japan this time. There is still space after spreading out 3 boxes. The washing and toilet are separated and do not affect each other. There are 2 basins for washing. It is clean and hygienic. The location is also very good, right next to the Kamo River. Very good!
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Response from Property: Thank you for choosing our hotel and sharing your stay experience! We are very pleased to hear that you were satisfied with the space and that it met the needs of you and your family. We are also glad that you liked the cleanliness of the hotel. We will continue to maintain high standards of service to ensure a comfortable experience for every guest. We look forward to your coming to our hotel again and we will wholeheartedly provide you with better service! Rinn Gion Shirakawa Hao
Tina chao
Twin Room with Sofabed
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 29, 2024
The location is very good. There is a convenience store downstairs, which is convenient for travel. The room is big enough.
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Response from Property: Thank you for choosing our hotel and sharing your valuable feedback! We are glad to hear that you were satisfied with the hotel location and room space. The convenience store downstairs is indeed a great convenience for our guests, and we are committed to providing a comfortable stay. We look forward to seeing you again. Rinn Gion Shirakawa Hao