Rinn Gion Shirakawa

Rinn Gion Shirakawa Reviews

Rinn Gion Shirakawa

Benzaitencho 22, Higashiyama Ward, Kyoto City, Kyoto Prefecture, 605-0086, JapanSee Hotel Details
Rinn Gion Shirakawa
Rinn Gion ShirakawaRinn Gion ShirakawaRinn Gion Shirakawa
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Guest Reviews

9.3/10
Great
53 review
Verified reviews
Location9.4
Amenities9.3
Service9.1
Cleanliness9.4
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All reviews(53)
Positive reviews(53)
Reviews with photos/video(12)
Great location(26)
Awesome rooms(25)
Awesome stay(15)
Clean and tidy(11)
Large rooms(10)
Awesome amenities(10)
Convenient location(8)
Friendly staff(6)
Kim 金
Twin Room with Sofabed
Stayed in Apr 2025
Travel with friends
12 review
10.0/10
Outstanding
Posted on May 28, 2025
I really love this hotel… their service so nice, room so clean, full of convenience, their staff really professional and friendly. If i come back kyoto, i will book this hotel again ❤️❤️❤️
Response from Property: Thank you very much for staying with us and for taking the time to share your kind feedback. We are truly delighted to hear that you were satisfied with our service, the cleanliness of the room, and the professionalism and friendliness of our staff. Your warm words mean a great deal to all of us. Should you return to Kyoto in the future, we would be honored to welcome you back. Rinn Gion Shirakawa
Guest User
Twin Room with Sofabed
Stayed in Feb 2025
Couples
6 review
9.0/10
Great
Posted on Mar 22, 2025
This was a lovely hotel in a great location. We found Gion the most convenient place to stay to explore Kyoto, with a metro within 10 minutes walk away. The hotel staff were friendly and helpful, and often went out their way to assist and support us. They had given our honeymoon stay extra thought and gave us a small welcome bag. We particularly loved the amenities station and would definitely recommend a stay here!
Response from Property: Thank you very much for sharing your experience of staying at Rinn Gion Shirakawa! We are pleased to hear that you enjoyed the services and the location of our hotel. We always strive to ensure that our guests have a pleasant experience, and our rooms are spacious and equipped with various amenities to make your stay as comfortable as possible. We look forward to welcoming you back again! Rinn Gion Shirakawa Staff
michkoay
Standard Twin Room
Stayed in Dec 2024
Couples
39 review
10.0/10
Outstanding
Posted on Feb 13, 2025
Love this hotel so much that the room size is spacious and big , which we did not expect ! Definitely will come back again during our proposal anniversary as we had proposal here
Response from Property: All the staff is so delighted and happy for you to hear that your proposal happened to be here !! We are wishing you all the best and the happiness you deserve. All the team will be delighted to welcome you next year as well for your anniversary ! (let us know this is for this occasion and we will prepare you a little something ;) ). Sincerely Rinn Gion Shirakawa
infinitelilc
Standard Twin Room
Stayed in Dec 2023
Travel with friends
5 review
8.5/10
Very Good
Posted on Feb 19, 2024
It's walking distance to Gion and Kiyomizu Dera. Rooms are quite big compare to other hotels.
Response from Property: Dear Chen, Thank you so much for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our spacious rooms, and the location of our hotel. We take pride in providing a comfortable and enjoyable stay for our guests. Our team is dedicated to ensuring our guests have a memorable experience, and your feedback motivates us to continue delivering exceptional service. We look forward to welcoming you back to Rinn Gion Shirakawa in the future. Rinn Gion Shirakawa Micha
Yumaoshenshuangchi
Twin Room with Sofabed
Stayed in Apr 2025
Couples
81 review
8.2/10
Very Good
Posted on May 5, 2025
The hotel is in a good location, right next to the Kamo River, a typical Japanese inn. A lot of free toiletries are provided. The only downside is that no one cleans the room, and you need to pay extra if you need it cleaned.
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Response from Property: 感謝您抽出時間分享您的想法。我們很榮幸能為您提供舒適的酒店住宿。我們的位置方便您體驗京都的許多景點。對於清潔問題給您帶來的不適,我們深感抱歉,我們SDGs堅持可持續發展生態環境的可持續發展目標。此外,我們始終支持顧客清理房間內的垃圾或每天更換毛巾。我們將考慮客户的反饋並努力做出改變,以便在未來提供最好的服務。我們期待您的下次旅行。
Guest User
Twin Room with Sofabed
Stayed in Dec 2024
Family
7 review
10.0/10
Outstanding
Posted on Jan 27, 2025
The hotel is quite comfortable and clean. We brought a child with us. We had a tatami bed. Actually, two beds can sleep three people. The bed is very big. We were given a room facing the Kamo River. It was really nice to watch the sunset. There are self-service washing machines, microwaves, drinking water, and some replacement toiletries on the first floor. It is very close to Hanami-koji and Pontocho. You can walk there. There is a 7-11 downstairs, as well as a fruit shop. Then there is the main road, which is full of food, drink, and shopping stores. The location is so good. The child said he would stay here again next time he comes to Kyoto.
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Response from Property: Thank you for choosing our hotel during your stay in Kyoto. We would also like to thank you for leaving such a favorable review. As you mentioned, we offer a variety of services and facilities to make your stay at our hotel more comfortable, and our Kamogawa River View Rooms allow you to enjoy the beautiful view no matter what the season. We are glad that you enjoyed your stay. We look forward to seeing you again next time, thank you again. Rinn Gion Shirakawa
Ditefutehelin
Twin Room with Sofabed
Stayed in Aug 2024
Family
90 review
7.0/10
Posted on Oct 4, 2024
Personally, I feel that the cleanliness is not as good as that of the hotel. It is still a bit dirty, with a large layer of dust. Moreover, it faces the street, and the sound insulation is really poor. I didn't sleep well at all. The room is still big enough, especially the bathroom.
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Response from Property: Thank you for choosing to stay at Rinn Gion Shirakawa Hotel from many hotels. Also thank you for your valuable review. We are sorry that you were not satisfied during your stay. We will pass your comments on to the relevant staff and make every effort to improve it. We also apologize for the inconvenience caused by the soundproofing. The hotel provides earplugs in the Rain Intibar. We apologize for the lack of information. We love hearing your compliments about your bathroom. We will continue to discuss bathroom layouts with staff to create a better environment. Thank you very much for your stay and review. Rinn Gion Shirakawa Murata
Anonymous User
Standard Twin Room
Stayed in Aug 2024
Couples
3 review
10.0/10
Outstanding
Posted on Sep 16, 2024
Check-in was handled by a Chinese staff, and communication was smooth. The room was large, especially the bathroom facilities were very good. The location was convenient near Kamogawa and Sanjo subway station, and there was a 711 next to it where you could withdraw cash. The only problem was that the floor mat in the room would get stained if you stepped on it with your shoes outside, which could be improved. I will stay in this hotel again next time.
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Response from Property: Thank you very much for your feedback. We are glad that you enjoyed your stay at our hotel. Hope to welcome you again soon. Rinn Gion Shirakawa Hien
Guest User
Standard Twin Room
Stayed in Feb 2025
Couples
1 review
7.5/10
Posted on Mar 17, 2025
The location is very convenient. The facilities are new and clean. I was a little concerned about the dust on the lighting fixtures in the room.
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Response from Property: Thank you very much for staying at our hotel. We are very happy to receive your kind words about our facilities. We are glad that you had a relaxing stay in your room. We are also very sorry that you were bothered by the lighting fixtures. We will work closely with other departments to ensure thorough management of guest rooms. Kyoto offers beautiful scenery with cherry blossoms in spring and autumn leaves in autumn. We look forward to seeing you again. Rinn Gion Shirakawa
Guest User
Twin Room with Sofabed
Stayed in Jul 2024
Family
7 review
10.0/10
Outstanding
Posted on Aug 19, 2024
Suitable for family travel, the room is very large, more than 35m2, Two sinks, bathroom and toilet separated from wet and dry, Gion is just outside the door, and you can walk to Kamogawa River and Sigenmachi shopping street.
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Response from Property: Thank you very much for choosing our hotel among many accommodation options. The entire staff is very pleased to receive your highest rating. Thank you for your compliments on the size and location of our room. We would be very happy if you could stop by our hotel when visiting Kyoto. Our entire staff looks forward to your visit. Rinn Gion Shirakawa, Asa
Guest User
Standard Twin Room
Stayed in Mar 2025
Couples
3 review
10.0/10
Outstanding
Posted on Apr 13, 2025
Very cool location, cherry blossoms are blooming everywhere ❤️ cozy hotel 🌝
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Response from Property: Thank you so much for your lovely comment. We’re very happy to hear that you enjoyed the cherry blossoms and had a comfortable stay. It was our pleasure to have you, and we truly hope to welcome you back again in the future. Благодарим вас! Желаем вам замечательного дня! Rinn Gion Shirakawa Staff
Guest User
Standard Twin Room
Stayed in Jun 2024
Travel with friends
10 review
10.0/10
Outstanding
Posted on Jul 21, 2024
Located between Gion Shijo and Sanjo Station, about 5-7 minutes' walk, a little distance from the transfer station from Osaka (I forgot what it's called). The room is big, the bed is big, it's the biggest room I stayed in this trip. Very quiet, smart toilet, dry and wet separation, no need to take a bath in the bathtub, two washbasins, bathroom water pressure is super strong, so strong that I dare not open it to the maximum hahahahaha. There is a Chinese guy at the front desk, communication is stress-free, and you can receive a welcome gift when you check in. There are self-service washing machines and ice machines on the first floor of the hotel, and the supplies can also be picked up on the first floor. It is very considerate to prepare the kind of gel patch that relieves physical fatigue, which can be applied to shoulders and legs. Some points that may mind: non-24h front desk, it seems to be 8 am-10 pm, check-in can only be done after 3 pm, and check-out needs to be done before 10 pm. Then the door is opened and closed with a traditional door lock, which needs to be locked with a key. My friend and I forgot to lock it when we went out for the first time. . There is no bottled water in the room, and you need to go to the first floor to get water. They don't clean the room every day, but they will help change towels and take out the trash. The flaws are not a big problem. I should consider this hotel again next time I come to Kyoto~ Oh, by the way, it's in a small alley, and the scenery nearby is very good~ There is a 711 not far downstairs, and there is also a delicious barbecue restaurant next door (reservation required)
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Response from Property: Thank you very much for choosing our hotel among many accommodation facilities. All our staff are very happy to receive the highest rating. Thank you for your compliments on our front desk staff, spacious guest rooms, exquisite bathrooms, and hotel amenities. We apologize for any inconvenience caused due to reception opening hours and door locks. We will work hard to improve the problem based on customer opinions. We would be very grateful if you could stop by our hotel when you come to Kyoto. All staff look forward to your visit. Rinn Gion Shirakawa Asa
Qiulu
Twin Room with Sofabed
Stayed in Nov 2024
Family
6 review
10.0/10
Outstanding
Posted on Mar 9, 2025
Very very satisfied! The hotel is very comfortable and new. The triple room is very large and comfortable! Two 26-inch suitcases can be fully unfolded! There is also a small dining table for leisure! The location is also great, with the Kamo River outside the window, which is very convenient! The facilities and hygiene are very satisfactory!
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Response from Property: Thank you for staying at our hotel. We're pleased that you had a comfortable time in your room. The entire staff will continue to make the most of the surrounding environment to provide you with a pleasant stay. We look fowardr to seeing you again in Kyoto. Rinn Gion Shirakawa
ann222818
Twin Room with Sofabed
Stayed in Jul 2024
Family
10 review
10.0/10
Outstanding
Posted on Oct 27, 2024
Very good, clean, good location, convenient surrounding
Original TextTranslated by Google
Response from Property: 非常感謝您入住我們酒店。另外,非常感謝您發表高度評價。我們很高興聽到您對我們酒店的位置和清潔度感到滿意。希望您下次來京都時再次入住我們的酒店。非常感謝您在眾多的住宿設施中選擇了鈴洲祗園白川。 Rinn Gion Shirakawa, Asa
Vera_
Twin Room with Sofabed
Stayed in Apr 2025
Family
8 review
10.0/10
Outstanding
Posted on May 12, 2025
Great location (near Gion), comfortable room, clean
Original TextTranslated by Google
Response from Property: Thank you for staying with us. We truly appreciate your kind comment.Our hotel is located in Gion, a charming area filled with shops, restaurants, and historical buildings.We're also delighted to hear that you were satisfied with your room and the cleanliness of our hotel.It would be our pleasure to welcome you back again.Rinn Gion Shirakawa, Rena