The Memories Jibacoa Hotel

The Memories Jibacoa Hotel Reviews

The Memories Jibacoa Hotel

45XJ+3QQ, Playa Arroyo Bermejo Santa Cruz del Norte, Varadero, Santa Cruz del Norte, Mayabeque, 32900, CubaSee Hotel Details
The Memories Jibacoa Hotel
The Memories Jibacoa HotelThe Memories Jibacoa HotelThe Memories Jibacoa Hotel
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1 night

Guest Reviews

9.5/10
Amazing
53 review
Verified reviews
Location9.5
Amenities9.3
Service9.6
Cleanliness9.6
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All reviews(53)
Positive reviews(53)
Reviews with photos/video(20)
Dania Mejias
Double Room with Garden View
Stayed in Apr 2024
Solo traveler
1 review
10/10
Outstanding
Posted on May 27, 2024
Excellent service, good food, clean rooms and hotel in general, the best on the northern coast.
Guest User
Standard
Stayed in Jul 2024
Couple
1 review
10/10
Outstanding
Posted on Aug 16, 2024
Report favorite for 21 years now. A definite must
Guest User
SUITE SUITE DIAMOND CLUB
Stayed in Feb 2023
Family
1 review
8.0/10
Very Good
Posted on Apr 27, 2023
I have visited this resort many times and will likely visit again only because of KIKi and the wonderful staff. The Hotel has undergone some upper management changes with management that does not quite understand why people visit a beach resort. I have seen personnel changes that seem completely contradictory to guest satisfaction and a noticeable missing element of the Diamond Club Level of service that is offered at a elevated price. The problem is that the Hotel always seems to be missing some of the most simple things that make the Diamond Club experience incomplete. One example, Tonic water, they are always out of tonic water so if you pay for Diamond Club and your drink is Gin & Tonic , your out of luck. The other issue is the beach bar “ el ranchon” is missing fundamental elements and often closes early even in the warmer months with extended daylight, it’s a Beach Resort, that’s why people visit. I posted photos of the lobby bar and the beach bar for example.
Shaz Zaban
Double/Twin Room with Sea View
Stayed in Jun 2023
Traveling with friends
2 review
8.5/10
Very Good
Posted on Sep 6, 2023
Definitely will go back to this resort. Highly recommended area and staff. Thank you
Yanet LC
Double Room with Garden View
Stayed in Apr 2024
Family
1 review
8.0/10
Very Good
Posted on Jun 16, 2024
When I made my reservation on Trip.com they said that the entrance to the hotel was at 2 pm, but when we arrived in the lobby they told us that it was at 4 pm, so we had to pay extra to be able to enter the rooms, they should Update that information to future guests.
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Guest User
Single Pool View
Stayed in Oct 2023
Solo traveler
1 review
9.5/10
Amazing
Posted on Nov 26, 2023
Quiet hotel surrounded by beautiful nature and a reef right on the hotel beach. Family atmosphere. Ideal starting point for excursions.
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Lay
Triple Room with Garden View
Stayed in Apr 2024
Family
1 review
10/10
Outstanding
Posted on Jun 2, 2024
Everything was very nice and the special attention, thank you
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Guest User
Double/Twin Room with Sea View
Stayed in Jul 2023
Family
2 review
10/10
Outstanding
Posted on Aug 8, 2023
Excellent service, good gastronomy, facilities in good condition, natural places and exceptional beaches, many congratulations
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Diego Armando
Double/Twin Room with Sea View
Stayed in Oct 2023
Couple
1 review
9.5/10
Amazing
Posted on Nov 28, 2023
Excellent service and attention! A tranquility like nowhere else
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Jorge David
DOUBLE/TWIN POOL VIEW
Stayed in May 2023
Family
3 review
10/10
Outstanding
Posted on Jul 24, 2023
The Hotel is great, good service, good treatment and good food, I would book again without thinking about it, the staff is very friendly and helpful, the pool is beautiful, in short, a good option !!!
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Riccardo
SUITE SUITE OCEAN VIEW
Stayed in Mar 2023
Solo traveler
1 review
8.5/10
Very Good
Posted on Apr 28, 2023
Great location, friendly and efficient staff, lacked some cocktail bar choices.
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Guest User
DOUBLE DOUBLE STANDARD POOL VIEW
Stayed in Sep 2022
Solo traveler
1 review
9.5/10
Amazing
Posted on Nov 3, 2022
The site of the hotel is magnificent with the coral reef nearby, my only downside is the great use of disposable plastic glasses on this exceptional natural site.
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Andy S
Stayed in Jun 2025
Family
10/10
Outstanding
Posted on Jul 8, 2025
I had a great time at the hotel, the food was good, the drinks could be improved, the rooms were fine but the air conditioning was very hot, the staff was very friendly
Response from Property: Dear Sean, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Memories Jibacoa with us and Tripadvisor readers. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Daniel Sánchez Community Manager Memories Jibacoa
Elizabeth C
Stayed in Jun 2025
Couple
10/10
Outstanding
Posted on Jul 5, 2025
We stayed at Memories Jibacoa in June 2025 and had an amazing experience! The staff were absolutely wonderful—friendly, welcoming, and always ready to help. The food was good, with plenty of variety to keep things interesting throughout our stay. Our room was clean, comfortable, and well-maintained, making it a perfect place to relax after a day in the sun. A special shoutout to the entertainment team, who were once again the highlight of our trip. Yendri and Marcos went above and beyond to keep everyone engaged and smiling—such incredible energy and talent! We’re already looking forward to our next visit. Highly recommend this resort for a fun and relaxing getaway!
Response from Property: Dear Eliz, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Memories Jibacoa with us and Tripadvisor readers. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Daniel Sánchez Community Manager Memories Jibacoa
Z8720UTmichaelh
Stayed in May 2025
Traveling with friends
8.0/10
Very Good
Posted on Jun 25, 2025
This is a great place to be if you want a quiet holiday with no children. 99% of the staff are great with only one or two seemingly not wanting to be there. The beach is a short walk from the main hotel building and the accommodation we had which was a garden room was basic but clean and the aircon worked which was a relief as it was hot! The gardens swimming pool and beach where lovely and because of the time of year we had short tropical rainstorms most days which was very refreshing but also quite spectacular and fun to watch. Evening entertainment world but as you would expect it with a distinct Cuban feel to it. Most of the other people there were from South America with a sprinkling of Brits and Canadians so there was a really lively atmosphere.People were incredibly friendly and ready to help. Dollars and euros were readily acceptable as currency and although we change somebody at the hotel it wasn't really necessary and so we have been left with a whole load of Cuban pesos! The hotel is miles from anywhere so if you want to go out every evening that isn't easy, so be aware of this before booking.
Response from Property: Dear Michael, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at our Memories Jibacoa with us and Tripadvisor readers. We are thrilled you enjoyed your recent stay with us. Thank you for making us your choice hotel when visiting the area. We look forward to welcoming you back again very soon. Best regards, Daniel Sánchez Community Manager Memories Jibacoa