Hotel Aeropuerto Sur

Hotel Aeropuerto Sur Reviews

Hotel Aeropuerto Sur

C. Benchijigua, 04, Province of Santa Cruz de Tenerife, Canary Islands, 38611, SpainView Hotel Details
Hotel Aeropuerto Sur
Hotel Aeropuerto SurHotel Aeropuerto SurHotel Aeropuerto Sur
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1 night

Hotel Aeropuerto Sur Guest Reviews

3/5
33 review
Verified reviews
Location3.2
Amenities2.8
Service3.0
Cleanliness3.0
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All reviews(33)
Positive reviews(14)
Reviews with photos/video(3)
Negative reviews(19)
Guest User
Standard Single Room
Stayed in Jun 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Jul 14, 2024
A great place to stay coming from overseas into the Southern Airport. Very easy to access with the bus straight from the airport
Response from Property: Thanks for your comments. We really appreciate and hope see you soon . Best regards, Hotel Aeropuerto Sur
Peter
Standard Single Room
Stayed in Nov 2023
Solo travelers
1 review
3.2/5
Posted on Dec 20, 2023
Hotel would benefit from updating but for the price is good enough. The main problem was the shower which definitely needed replacing. The breakfast was basic but decent enough for the price
Guest User
Standard Single Room
Stayed in Mar 2024
Other
1 review
2.0/5
Posted on Apr 24, 2024
Mmmmm wasn’t too friendly
Diego Ramos Gonzalez
Standard City view Double room
Stayed in Apr 2024
Solo travelers
3 review
5.0/5
Outstanding
Posted on May 26, 2024
Stay for sport only. The rooms are good for a perfect night. I will repeat if I need anything in the south of the island. Economical with breakfast included.
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Philipenghoey
Standard Single Room
Stayed in Mar 2024
Business travelers
6 review
4.7/5
Amazing
Posted on Apr 12, 2024
The location is very good, close to the central bus station and restaurants. The room is clean but very simple. I have a single person room so it's good for a short stay. The breakfast is free and good as a continental breakfast. The reception is nice and cooperative.
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Guest User
Standard Single Room
Stayed in Dec 2023
Solo travelers
1 review
2.0/5
Posted on Jan 21, 2024
Run down uncomfortable hotel! The only advantage is that it's close to the airport! Even though the price was good, I will never stay there again!
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Response from Property: Thanks for your comments. We apologize for the inconveniences you faced during your stay with us. We are constantly working to improve and your input helps us in that process.Regards,Hotel Aeropuerto Sur
Acuariana57
Standard City view Double room
Stayed in Dec 2023
Family
1 review
3.5/5
Posted on Jan 14, 2024
It was well located for the places of my visit in Tenerife, an expensive value for one night and not fair to be three stars, I did not see it enough to give it the stars Much delay than the one who attended us at the entrance yesterday and lack of bath soap, I hope the facilities improve and it does not have air conditioning
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Response from Property: We sincerely regret that your experience did not meet your expectations. We strive to provide exceptional service, and your feedback is critical to improvement. We appreciate your feedback and look forward to the opportunity to regain your trust. Greetings, South Airport Hotel
Guest User
Standard Single Room
Stayed in Jun 2024
Business travelers
1 review
1.7/5
Posted on Jul 8, 2024
Room without soap, without clean towel
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Response from Property: Lamentamos sinceramente que su experiencia no haya cumplido con sus expectativas. Nos esforzamos por brindar un servicio excepcional, y sus comentarios son fundamentales para mejorar. Apreciamos su retroalimentación y esperamos la oportunidad de recuperar su confianza. Saludos, Hotel Aeropuerto Sur
Guest User
Standard City view Double room
Stayed in May 2024
Business travelers
1 review
4.7/5
Amazing
Posted on Jun 13, 2024
As always, everything is great!!!
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Guest User
Superior Double Room
Stayed in Jan 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Feb 20, 2024
a good trip
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Guest User
Standard City view Double room
Stayed in Oct 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Dec 1, 2023
Good breakfast
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William Archibald
Triple Room
Stayed in Oct 2023
Solo travelers
1 review
4.0/5
Very Good
Posted on Nov 30, 2023
playing tennis
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Guest User
Stayed in Dec 2024
Family
1.0/5
Posted on Jan 8, 2025
This was arranged by easyJet as overnight accommodation following flight being cancelled. Would not recommend no amenities and very tired, dated and empty rooms with paper thin walls. What furniture was in room was very old including beds. We had a balcony but there was an awful view and no furniture. Room was very hot as no air con. We did not stay and there were a number of people unhappy. I would say the staff at reception were helpful though but hotel needs a lot of work
SligoPhilip
Stayed in Jan 2024
Solo travelers
1.0/5
Posted on Feb 25, 2024
This hotel is a complete dump, it’s definitely not a 3 star hotel, rooms and bathrooms are dirty and it’s very noisy. The breakfast is a joke, the only good thing about this hotel is Caroline the receptionist This hotel shouldn’t be allowed to operate let alone charge expensive rates.
Response from Property: Dear Mr Sligo, Thanks for your comments. We appreciate your feedback and take all your comments seriously. We apologize if our service did not meet your expectations. We are constantly working to improve and your input helps us in that process. Kind regards, Hotel Aeropuerto Sur
Guest User
Stayed in May 2023
Couples
1.0/5
Posted on Jun 1, 2023
This so called "hotel" is complete rip off.. They attempted to charge me in advance although payment policy on *********** stated that no prepayment is required. Manager answered that's it's their internal policy to charge the guest in advance unless they say they want to pay in the property. Further, the room that I received was very dirty and had cigarette smoke, bathroom was full of mold and bathtub dirty. Furniture in room very old and partially even broken, like the chair on the balcony. Clearly the worst hotel I've ever been to. And the manager didn't even apologize for such disastrous room they delivered to me,let alone the fact that he refused any compensation.
6/9