Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.3
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(84)
Positive reviews(79)
Reviews with photos/video(18)
Great location(31)
Great service(20)
Awesome stay(18)
Awesome rooms(18)
Convenient location(12)
Clean and tidy(9)
Too noisy(9)
Negative reviews(5)
Guest User
Essential Queen Room
Stayed in Feb 2025
Couple
3 review
7.5/10
Posted on Mar 31, 2025
The go car service is just around the corner. The room is clean but a bit dark. Staff are friendly and you can get complimentary bottled of water from the lobby every day.
YUNGWEI
Two Queen Essential
Stayed in Dec 2024
Family
3 review
10/10
Outstanding
Posted on Jan 30, 2025
Very Hippie style hotel. You can have free coffee in the morning and free wine during evening time. You also can play music with turntables in your room. The most funny thing is you could choose one plant in the front desk and bring to your room.
Onmanee
Premium King Room with Bay View
Stayed in Dec 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 18, 2025
I stayed with my partner. We both like it here so much. The staff are friendly and professional.
I enjoyed the jazz machine so much!
The location is good.
Traveling_HWM
Two Queen Essential
Stayed in Mar 2025
Couple
8 review
10/10
Outstanding
Posted on May 12, 2025
The room was spacious and clean. It’s a very convenient location as it’s 15 mins walk to the Fisherman’s Wharf.
Guest User
Two Queen Essential
Stayed in Jun 2025
Family
1 review
5.0/10
Posted on Aug 1, 2025
Noisy and run down air conditioner. Small flies in the bathroom.
Trytoexploretheworld
Essential Queen Room
Stayed in Dec 2024
Couple
12 review
10/10
Outstanding
Posted on Mar 29, 2025
The hotel is nicely decorated and modern the reception is very helpful we have a good stay
Penny Cheng
Two Queen Essential
Stayed in Aug 2024
Traveling with friends
3 review
8.0/10
Very Good
Posted on Oct 5, 2024
Great location. Lobby looks trendy and clean. Rooms are ok but I got the ones on level 1 and at the high traffic corner so it was rather noisy with people walking to and fro to the lobby.
Guest User
Premium King Room
Stayed in Sep 2023
Family
21 review
7.5/10
Posted on Oct 8, 2023
Overall good. Good location. They give you $10 daily credit for snacks but be sure to check properly, as they do overcharge.
SQUIZZ
Two Queen Essential
Stayed in Nov 2023
Family
18 review
10/10
Outstanding
Posted on Dec 28, 2023
One of the best hotels in SFO, Fisherman Wharf. Location is superb, Staff is v friendly n always ready to help! Will definitely stay there again
ColeyG
King Room
Stayed in Sep 2023
Business traveler
8 review
9.5/10
Amazing
Posted on Oct 26, 2023
Great location! The room was nice and the staff were all friendly. Great good options nearby as well
Pinkpigsz
Premium King Room
Stayed in Sep 2023
Couple
2 review
8.5/10
Very Good
Posted on Oct 12, 2023
Good location, friendly and warm staff! Really loved the happy hour 5-6 pm and the room was clean and tidy. Would come back again in the future! Really nice shower and excellent amenities.
Princess113
Mobility Accessible Two Queen Beds Room with Tub
Stayed in May 2023
Family
22 review
10/10
Outstanding
Posted on Jun 30, 2023
Very nice hotel, nice staffs, good area
Guest User
Essential Queen Room
Stayed in Jul 2024
Solo traveler
7 review
10/10
Outstanding
Posted on Nov 8, 2024
Amazing location and room
Premium Two Queen Room
Stayed in Jul 2023
Traveling with friends
2 review
8.5/10
Very Good
Posted on Aug 18, 2023
Absolutely good hotel for a trip. Very close to the wharf and beach. The rooms are clean and comfortable. Surrounding districts are safe.
But extremely LOW efficiency of the reception staff. Kept us waiting for housekeeping for AN HOUR without a single word of apology but LIES and disrespect.