To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.5
Amenities3.3
Service3.4
Cleanliness3.4
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All reviews(52)
Positive reviews(33)
Reviews with photos/video(1)
Negative reviews(15)
Bharat Bogati
Double Room
Stayed in Oct 2024
Family
2 review
1.0/5
Posted on Oct 27, 2024
Housekeeping manager was so rude and ridicules
I strongly do not recommend this hotel
Guest User
Double Room
Stayed in Sep 2023
Couples
1 review
3.2/5
Posted on Oct 4, 2023
The location is great but the hotel is old and carpet to be worn
Guest User
Double Room
Stayed in Sep 2023
Couples
1 review
2.2/5
Posted on Oct 2, 2023
The location is good, at the central of the village. Convenient on purchase. Cleaning-so, so.
Room small - expected.
No bell boy - expected.
Service bad. No one check the shower liquid, always at low level, need to ask two three times to get refill on shower liquid, even told the room keepers, still need to remind reception again and again. Reception always hiding in the room, difficult to find them.
No tooth brush, no tooth paste, no hair comb, no soup, no hair dryer for the room.
Noisy in the street expected but up to 1- 2 mid night too bad. window opening is too small to get fresh air, Wifi only free for 30 minutes, I stay here 3 days 2 nights only free 30 minutes. only one chair available for a double room.
Kettle is dirty, full of water scum
Shower curtain is too short, water comes out after shower. No drainage outlet.
Bathroom full of water. No one remove them.
Check out is the best (no need to check out).
Really want the money back, will not come back any more.
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Guest User
Family Room
Stayed in Jul 2024
Family
2 review
3.7/5
Posted on Jul 22, 2024
It was nice
Guest User
Double Room
Stayed in Mar 2022
Solo travelers
9 review
4.5/5
Great
Posted on May 14, 2022
Very convenient place which only few street from Woolrich Station, clean, nice customer service, staff friendly, only without teeth brush & slpeey shoes.
Nelly.H
Double Room
Stayed in Feb 2022
Other
1 review
3.7/5
Posted on Feb 16, 2022
Welcoming, good service.
Guest User
Family Room
Stayed in Aug 2024
Family
1 review
1.0/5
Posted on Aug 20, 2024
Because the flight was delayed, I arrived at the hotel very late. There was only one room on the first floor facing the street. It was very noisy. When the car passed by, the whole bed was vibrating. Children and adults couldn't sleep. It was just the British summer and couldn't sleep. The windows are closed, so it feels very bad. The security environment in the area is also very bad.
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Guest User
Stayed in Jan 2025
Couples
3.0/5
Posted on Jan 10, 2025
I did not enjoy my stay overnight because I slept in a cold and the sink is not working very well. All this needs attention. I stay in room 11
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Jan 9, 2025
This place offers a convenient and comfortable stay. Located just a short walk from Woolwich Arsenal station, it’s easy to access central London and nearby areas. The room was clean, spacious, and equipped with a comfy bed and basic amenities. Staff were friendly and helpful. The free Wi-Fi worked well, and although there's no full breakfast service, plenty of cafes are nearby. The hotel provides great value for money, ideal for those seeking a budget-friendly, no-frills option. Overall, it’s a solid choice for travelers looking for a simple, affordable stay in the area. Would definitely return!
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Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Jan 4, 2025
I stayed in the hotel for 1 night with my family ,i came from France the room was very nice and clean the staff was amazing in special the girl by the desk was really nice and a big smile i think she told me her name Rocsana .Definitely i will back soon :))
Guest User
Stayed in Jan 2025
Family
1.0/5
Posted on Jan 3, 2025
The room was dirty, the bed sheets stained with various shades of presumably body fluids, the floor was stained and the towels not clean. The room smelt stale and unclean. Did not feel safe in the hotel, nothing to stop non residents riding in the lift trying to gain access to the resident only floors.
Guest User
Stayed in Dec 2024
Solo travelers
1.0/5
Posted on Dec 27, 2024
Van broke into in the car park, staff didn't care. Hotel full of drug users and scumbags just walking around everywhere and always asking for money and fags ect. Must be half way house. Tools stolen to amount of £800. Definitely not safe for women and children. Stay somewhere else 100%. Nearly had altercation with someone outside room!
Guest User
Stayed in Dec 2024
Family
4.0/5
Very Good
Posted on Dec 23, 2024
it was a good stay. clean and spacious. Close to some basic amenities and shops. Close to some locations. Great staffs, excellent customer service. fast check in and check out. Loved it
Guest User
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Dec 22, 2024
Staff were friendly,especially Roxana obliging & considerate. As it wasn't a planned visit, I very much appreciated it. Decent choice for breakfast. Yes I'd recommend it to family & friends. It was quite room and clean room very nice and pleasant staff
Guest User
Stayed in Dec 2024
Family
5.0/5
Outstanding
Posted on Dec 22, 2024
Staff were friendly,especially Roxana obliging & considerate. As it wasn't a planned visit, I very much appreciated it. Decent choice for breakfast. Yes I'd recommend it to family & friends. It was quite room and clean room everything was very nice and pleasant