Riverside Sunshine Hotel (Dali Ancient City South Gate) Reviews

Response from Property: 尊敬的客人，非常感謝您抽出時間分享這次的入住體驗，您的反饋對我們來説十分寶貴。首先，很欣慰房間的舒適度和優越的地理位置能為您的家庭旅行帶來便利，這是我們一直努力提升的方向，能得到您的肯定我們很開心。但同時，我們也深刻認識到服務中存在的不足，對此我們深感抱歉。關於客房清潔服務的缺失、早餐選擇有限的問題，我們已經反饋給相關部門，會立即核查並優化服務流程，確保為每位客人提供整潔的居住環境和豐富的早餐選擇。而浴室設計帶來的安全隱患更是我們關注的重點，您提到的洗澡後地面濕滑問題，我們會馬上安排工程團隊進行評估整改，比如增加防滑措施、優化排水設計等，全力保障客人的入住安全。再次為這次入住給您帶來的不佳體驗致歉，我們真心希望能有機會彌補不足，再次為您和家人提供更完善的服務。期待您的再次光臨，見證我們的改進。

Response from Property: Dear guest,Thank you so much for taking the time to share your detailed experience at our hotel. We are delighted to hear that you appreciated our prime location, comfortable room facilities, and the overall quietness during your stay. It's great that you also enjoyed the simple yet satisfying breakfast we offer.However, we sincerely apologize for the inconvenience you faced regarding the breakfast service. Your feedback is extremely valuable to us, and we have taken immediate steps to address this issue. We have instructed our kitchen staff to better monitor the food levels during breakfast hours and ensure that there is always an adequate supply, especially during peak times like 9:30 am. In addition, we will work on adding more variety to the breakfast menu to meet different preferences.We truly hope that this one-off incident will not deter you from choosing our hotel again in the future. We look forward to welcoming you back and providing you with an even more flawless experience. If you have any further suggestions or concerns, please do not hesitate to let us know.Best regards,[Hotel Management Team]

Response from Property: Dear guest, thank you so much for sharing your valuable experience! We are extremely delighted to know that you are satisfied with the jacuzzi. It is a carefully prepared corner for you to relax. Regarding the breakfast time, we have taken note of your suggestion and will make adjustments as soon as possible so that you can start your energetic day earlier. We sincerely apologize for the trouble caused by the location issue. We are making every effort to solve it and hope that you can find us easily next time and enjoy another wonderful trip to Dali!

Response from Property: Hello! Thank you very much for choosing to stay at our hotel and taking the precious time to share your stay experience.We've noticed that there were some minor disappointments during your stay. Although the room you booked was on the ground floor, we sincerely apologize for the inconvenience caused by the poor soundproofing. We are well aware that a quiet resting environment is of utmost importance to every guest. Currently, we have already reported this issue to the engineering team. In the following days, we will discuss and adopt effective improvement measures as soon as possible, such as adding soundproof materials to the rooms, to strive to improve this situation.Meanwhile, we're sorry that the breakfast didn't meet your expectations. We will re - evaluate the breakfast menu, discuss adjustment plans with the chef team, and plan to add more diverse choices to the breakfast offerings in the future, trying our best to satisfy different guests' tastes and needs in terms of both flavor and variety.We're glad that you认可 the price, which is the result of our continuous efforts to balance quality and price. Your feedback is extremely valuable to us and serves as the driving force for our continuous progress. We will take this as an opportunity to improve in all aspects and provide every guest with better service.We look forward to having the opportunity to serve you again in the future, allowing you to see our efforts and changes. If you have any needs or suggestions, please feel free to contact us at any time. We will serve you wholeheartedly.Wish you a happy life and all the best!

Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。

Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，大理河畔陽光酒店（古城南門店）永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：旅途愉快！

Response from Property: 以下是为您进行的英文翻译：Thank you very much for your positive review! I'm extremely delighted to have provided you with a convenient location, a comfortable environment, and to have received your recognition for my friendly attitude. I sincerely look forward to having the opportunity to host you again in the future. May all your future journeys be filled with wonderful experiences!

Response from Property: Dear guest,We are overjoyed to receive your wonderful feedback! It's truly gratifying to know that our off-season perk of a complimentary room upgrade added an extra touch of delight to your stay. Our team is dedicated to providing top-notch service, and we're glad you felt well taken care of. The prime location is indeed one of our highlights, making it convenient for guests to explore the surroundings.We hope this experience has left you with lasting memories of a great getaway. Should you plan any future trips, we would be absolutely honored to welcome you back and continue to exceed your expectations. Thank you again for choosing us and for sharing your kind words.Best regards,Management Team

Response from Property: 尊敬的賓客：您好！非常感謝您對酒店的支持和各方面的認可，我們所做的一切都衹為每一位賓客帶來不一樣的度假體驗，看到您的滿意和肯定，我們真的是非常的感動，我們會繼續努力，時刻準備着，歡迎您隨時回來。

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.

Response from Property: Dear guests, thank you for your affirmation and praise. Your good comments have brought us great encouragement and motivation. We will work harder to provide each guest with better, more comfortable and warm services. In the days to come, we also look forward to providing you with a perfect travel accommodation experience again.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really moved to see your satisfaction and affirmation. We will continue to work hard and be ready at all times. You are welcome to come back at any time.

Response from Property: Dear guests: Hello! Thank you very much for your support and recognition of the hotel. Everything we do is to bring a different holiday experience to every guest. We are really touched to see your satisfaction and affirmation. We We will continue to work hard and are always ready to welcome you back at any time.

Response from Property: 尊敬的賓客：您好！非常感謝您對我們酒店如此的青睞和喜愛！前進的腳步永不停歇，為了您的信賴，我們將更加堅持不懈，大理河畔陽光酒店（古城南門店）永遠屹立於這個城市，等候您的來臨！不見不散哦！祝：旅途愉快！