Occidental Aran Park Reviews

Response from Property: Dear Guest,Thank you for your review.We apologise if the current state of our facilities did not meet your expectations. Although this is not a newly-built hotel, we work hard to keep it in good condition so our guests feel comfortable. We will forward your comment to the management team; customer feedback helps us to improve, and we will keep it in mind for future improvements.We are, nevertheless, pleased that you had an enjoyable stay with us.We hope to welcome you again in the future. Best regards,La DirezioneOccidental Aran Park Hotel

Response from Property: Dear Guest,Thank you for taking the time to review your stay.We are delighted that your experience at our establishment exceeded your expectations.Our dedicated housekeeping team takes immense pride in maintaining impeccable standards throughout our premises, and your recognition of their meticulous attention to detail is greatly valued. The thoughtfully designed accommodations and premium amenities reflect our commitment to ensuring exceptional comfort for our valued guests. Your appreciation of our convenient location, with seamless access to public transportation networks, reinforces our position as an ideal choice for exploring the eternal city of Rome.We look forward to welcoming you back on a future occasion.Best wishes,La DirezioneOccidental Aran Park Hotel

Response from Property: Dear Guest,We appreciate that you took the time to share your experience with us.We are sorry to hear that the in-room amenities did not completely meet your expectations. Our aim is always to provide a comfortable and convenient experience for our guests, and we take your feedback seriously.We are delighted that you enjoyed the comfort of your stay and the friendliness of our staff, with a special mention of Claudia. It is also great to hear that you found our breakfast a good start to your day before exploring the city's attractions. Our team takes pride in delivering an exceptional service and ensuring our guests can savor the best of local and international cuisine at our restaurants.We are hoping to welcome you back in the future. All the best.La DirezioneOccidental Aran Park Hotel

Response from Property: Dear Tanjil,Thank you for your review.We apologize that certain parts of your stay fell short of your expectations. The hotel is indeed located in a serene residential area, which requires a short bus and metro journey to reach central Rome's attractions. We understand this can be less convenient for some guests, and we are continually seeking ways to enhance our transportation solutions. Additionally, we are attentive to your feedback regarding the air conditioning and are currently reviewing our system settings to ensure guest comfort throughout their stay.Nonetheless, we are delighted that you enjoyed the clean and spacious rooms, our cozy ambiance, and the added touch of having a balcony. These are aspects of our hotel that we are particularly proud of, and we're pleased they contributed positively to your stay.We hope to welcome you again in the future. Best regards,La DirezioneOccidental Aran Park Hotel

Response from Property: Dear Guest,Thank you for taking the time to review your stay.The satisfaction of our guests during their stay among us is very gratifying for our team.It's great to know that we were able to help start your day off on the right foot with our tasty breakfast buffet.We look forward to welcoming you back on a future occasion.Best wishes,The Hotel ManagementOccidental Aran Park Hotel

Response from Property: Dear Guest, Thank you for choosing to spend your stay at the Occidental Aran Park and for sharing your thoughts about the service we offer. We are delighted that your stay at the Occidental Aran Park was so positive. We are grateful that you appreciated the tranquility of the area, the impeccable hygiene of our rooms and the friendliness of our staff, always ready to assist our guests with dedication and professionalism. Our goal is to offer an elegant and sophisticated atmosphere, accompanied by services designed for maximum comfort, such as our fully equipped fitness center and our gastronomic offer that ranges from typical local dishes to international cuisine. We thank you once again for choosing our hotel and invite you to return in the future. We send you our warmest regards. The ManagementOccidental Aran Park Hotel

Response from Property: Dear guest, We greatly appreciate the time you took to share your review of your recent experience at our hotel. At Barceló, we always strive to exceed our guests' expectations. Your comment will help our team achieve that goal. We deeply regret that you did not have access to hot water during your stay. We understand how essential this service is to the comfort of our guests and apologize for any inconvenience this may have caused. We are pleased to know that you found our hotel quiet and that the free parking met your expectations. We always strive to provide a relaxing environment and convenient amenities for our guests. Thank you once again for choosing us and for your constructive criticism. We hope to have the opportunity to serve you again in the future and exceed your expectations. Sincerely, The Management, Occidental Aran Park Hotel