MUMIAN RiZhao Hotel Reviews

This was my third stay in this hotel within a month. Will I stay again if I’m in Rizhao - definitely a YES. Front desk staff is helpful although most seems were quite new on the job. The hotel is very updated in term of technology. Lights are turn on automatically when you enter the room and curtains open up automatically with day light. My only complaint is the air conditioning system is not fast enough in cooling down the room. Breakfast is delightful. Location is good with plenty of eateries and shopping within a short hop. Highly recommend to others

5star hotel. Great help from Betty and Catherine.

Nice place

verygood

I was extremely dissatisfied with the check-out experience at Kapok Hotel Rizhao, especially the serious lack of service attitude and professionalism of the front desk staff. As the face of the hotel, the service level of the front desk directly affects the customer's check-in experience, and this experience was disappointing. The staff's proactive request for good reviews and asking for personal names to be added was extremely unprofessional, which not only did not comply with industry norms, but also damaged the reputation of the hotel. As a consumer, you should not be asked to give special treatment or extra attention when booking and paying for accommodation through formal channels. I hope that the hotel management can pay attention to this issue, strengthen employee training, and improve service quality to maintain the overall image of the hotel and customer satisfaction.

I only planned to stay for one day, but something delayed my check-out and I came back. I wanted to stay in the room from the day before, but it was sold out. However, the front desk staff took me to see several rooms and helped me choose a satisfactory one. The front desk service was very good. The tea was served to me on the first day, but it was not very tasty. On the second day, another staff member saw me and gave me another cup. I was very grateful and wanted to refuse. However, I personally think it would be better to put a few more bottles of mineral water in the room to save me from calling for it and save money on paper cups. The room was very comfortable and I ate a lot of delicious food around. I will stay here again next time.

This is my third stay, and the service is still great! They called me to ask about my needs before I arrived, which made me feel very warm. The girl at the Y front desk was still very enthusiastic. After I finished drinking the mineral water in the room, I called the room attendant and the room attendant immediately delivered it. This kind of service that is responsive to requests is better than many five-star hotels. Facilities: New Hygiene: Clean and tidy Environment: Adjacent to MixC, no worries about food and drink Service: Perfect

I often come to Rizhao. I used to live near the sea. During the Chinese New Year, my relatives came and thought it would be more convenient to live here. It turned out to be quite good. Facilities: Very complete. Although it doesn't look big, the gym and laundry room have everything. There are also several kinds of tea bags in the room. The only thing is that the bathroom in the lobby is not obvious. Service: The front desk service is very good, very gentle and enthusiastic. They reminded us to get the free coffee from NY, which is very fragrant. They also found a lot of sugar bags, which is very considerate.

I have stayed in so many hotels, but this one really satisfies me. As soon as I entered the lobby, the warm lighting, clean environment, and the enthusiastic smiles of the staff instantly impressed me. The room is very cozy, the bed is soft and comfortable, the bathroom has no odor, and the toiletries are of good quality. The hotel is in a good location, and it is very convenient to eat and shop around. The breakfast is rich in variety, with both Chinese and Western food, and the taste is also good. Living here is as comfortable as at home. I want to stay at Kapok next time I go out to play hahaha

Beautiful environment, good location, convenient transportation, clean room, enthusiastic front desk service, timely solution to my questions, sometimes the process is a bit slow, maybe they are busy, understand, the scenery outside the window is very good, all departments of the hotel are very good, they will say hello when they see me, and directly ask the room for things, and they are delivered in time. It's a good stay, I still recommend it

After a long time of choosing a hotel, I finally booked Rizhao Kapok Hotel. It was my first time here. I felt that this city was really nice, comfortable and relaxing. The hotel is surrounded by good things, belonging to the CBD center. The hotel front desk was very enthusiastic and introduced many detailed locations of scenic spots. The DH room was clean and hygienic. I liked the overall decoration very much. See you next time in Rizhao

When we arrived at the hotel, we felt that the location was good. There were shopping places nearby and a bank diagonally opposite. The lobby was nicely decorated and the atmosphere during the Chinese New Year was also very good. The front desk service was very good and check-in and check-out were completed very quickly. The room was very clean, not bad.

The service attitude of this hotel is really good, and the staff are enthusiastic and patient. The security measures of KH Hotel are also in place. You can swipe your card to get on the elevator, and the privacy is very good. The location of the hotel is also very good, with convenient transportation. It is very close to the attractions and the commercial center is behind it. It is very comfortable. I highly recommend everyone to come and experience it.

The hotel service attitude is very good, the front desk reception is polite and enthusiastic, the rooms of KH Hotel are spacious as a whole, the room layout is warm, the cleanliness is in place, and the light is good with large floor-to-ceiling windows and a good view. If you stay here in spring, it should be better. The overall feeling is very comfortable, making people feel warm and at ease as if at home.