Olaya Street, Riyadh, Riyadh Province, 13321, Saudi ArabiaView Hotel Details
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Novotel Riyadh Sahafa Guest Reviews
4.6/5
Great
20 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(20)
Positive reviews(17)
Reviews with photos/video(1)
Negative reviews(1)
Guest User
Standard Room with 2 single beds
Stayed in Jun 2024
Couples
16 review
3.0/5
Posted on Jul 13, 2024
Good hotel and nice staff. I had a comfy two nights with fast services .
Response from Property: Dear Guest,Thank you for sharing your experience staying at Novotel Riyadh Sahafa. We are glad to read that your stay was comfortable, and that you were happy with the fast services and the staff of the hotel. Our main goal is to ensure that you have a great stay, and we hope your future stay will be even better. We are looking forward to seeing you again!
Guest User
Standard Room With 2 Single Beds
Stayed in Dec 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 6, 2025
Great hotel, excellent service and very friendly staff.
Location was perfect as well.
Response from Property: Dear Guest,Thank you for taking the time to leave a review about your stay at the Novotel Riyadh Sahafa. We are happy to hear that you enjoyed the services provided by our hotel team Your positive feedback will serve as a great encouragement to the entire team. We are looking forward to welcoming you back again soon!Sincerely, Novotel Riyadh Sahafa Team
Dmitrii
Standard Room with 2 single beds
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jul 27, 2024
10 out of 10.
Free coffee drips renewable every day, bottles of water and a fridge in the room. Very friendly staff and high level of service in mini cafe right in the hotel (a little expensive, but still good enough).
Very good location. Not so far from the airport, close to the city center.
Checked the gym also. It is pretty small but for a one time training is good enough.
Thanks a lot to the hotel for hosting! Blessed to be your guest :D
Response from Property: Dear Dimitrii,Thank you so much for such a nice comment about your stay at Novotel Riyadh Sahafa. It is our pleasure to read that your stay was 10 out of 10! We are happy to hear you enjoyed the room's minifridge and the coffee station, the staff of the hotel and the lobby cafe. It is good to know that the gym met your expectations as well. Thank you for choosing to stay with us and we are looking forward to seeing you again soon!Sincerely,Novotel Riyadh Sahafa Team
Abdulaziz
Standard Room with Double Bed
Stayed in Jun 2024
Business travelers
16 review
5.0/5
Outstanding
Posted on Jul 17, 2024
This stay was even better, the hotel restaurant is very good and beyond the expectations!
Response from Property: Dear Abdulaziz,Thank you for taking the time to share your experience staying at Novotel Riyadh Sahafa. It was a pleasure having you back again and we are so happy to hear that your stay was even better. The restaurant staff were extremely happy to hear that you found the restaurant to be beyond the expectations. We appreciate your kind words as your positive feedback is the greatest encouragement to the whole team. We hope we will see you again soon!Sincerely,Novotel Riyadh Sahafa Team
Guest User
Standard Room with Double Bed
Stayed in Dec 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 25, 2025
The facilities are complete, the decoration is modern, the air conditioning is very comfortable, and the service is thoughtful and enthusiastic! The breakfast and the food are delicious! I will choose this hotel again when I come back to Riyadh next time!
Original TextTranslated by Google
Response from Property: Reply from the property:Dear Guest, Thank you for taking the time to leave a review about your stay at the Novotel Riyadh Sahafa. We are happy to hear that you enjoyed the services provided by our hotel team Your positive feedback will serve as a great encouragement to the entire team. We are looking forward to welcoming you back again soon! Sincerely, Novotel Riyadh Sahafa Team
Xiaoxiucaiya
Standard Room With 2 Single Beds
Stayed in Oct 2024
Business travelers
23 review
5.0/5
Outstanding
Posted on Nov 9, 2024
The hotel is OK, the food is rich, but there is no place to go around
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to leave a review about your stay at the Novotel Riyadh Sahafa. We are glad to read that you were happy with the food. We hope we will see you again soon!Sincerely, Novotel Riyadh Sahafa Team
Guest User
Standard Room With 2 Single Beds
Stayed in Nov 2024
Business travelers
8 review
5.0/5
Outstanding
Posted on Jan 4, 2025
Very good. Renewed the reservation after check-in
Original TextTranslated by Google
Response from Property: Dear Guest,Thank you for taking the time to leave a review about your stay at the Novotel Riyadh Sahafa. We are happy that your stay has been very good. Your positive feedback is the greatest encouragement for the entire hotel team. We hope to see you again soon!Sincerely, Novotel Riyadh Sahafa Team
Guest User
Standard Room with 2 single beds
Stayed in Jul 2024
Business travelers
32 review
5.0/5
Outstanding
Posted on Sep 4, 2024
A very luxurious new hotel with new facilities and a great atmosphere
Original TextTranslated by Google
Response from Property: Dear Guest, Thank you for taking the time to leave a review about your stay at the Novotel Riyadh Sahafa. It is a pleasure to see that you had a great stay and enjoyed our hotel. Your positive feedback will serve as a great encouragement to the entire team. We are looking forward to welcoming you back again soon!Sincerely,Novotel Riyadh Sahafa Team
Guest User
Stayed in Jan 2025
Other
5.0/5
Outstanding
Posted on Feb 3, 2025
I'd like to express a personal sincere gratitude to Mrs Tagreed from hotel's management that provide me prompt solution to some logistic situation that can happens while around area many workside operating . She demonstrated a brillant quick understanding , kind attitude and a tailored good decisional solving orientation. My best respect to makes me feel like at home. Surely not an ordinary manager . Thanks a lot. Davide Italy
Guest User
Stayed in Dec 2024
Business travelers
1.0/5
Posted on Jan 22, 2025
Horrible room . Booked King size bed and got twin beds. View to Technical shaft Bathroom converted to swimming pool after shower Requested room change but not possible . Really anoying such brand without guest care I m not sure I ll recommend and for sire will never come back
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 5, 2024
This is the only place where an air conditioner failure and a sleepless night can turn into fantastic support and help the next day. I would especially like to thank the wonderful team: Leen (restaurant), Aeshah (reception), Mohamed (restaurant) and the gentleman who assisted the move while changing the room. Fantastic people make a fantastic place. Thank you! (Chris D.)
Guest User
Stayed in Jun 2024
Other
5.0/5
Outstanding
Posted on Jul 5, 2024
This is the only place where an air conditioner failure and a sleepless night can turn into fantastic support and help the next day. I would especially like to thank the wonderful team: Neen (restaurant), Aeshah (reception), Mohamed (restaurant) and the gentleman who assisted the move while changing the room. Fantastic people make a fantastic place. Thank you! (Chris D.)
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 11, 2024
It was an amazing stay, The room was very comfortable and clean staff are friendly specially shaher and tejswaini from housekeeping shaher very nice person.lobby Housekeeping team thank you everything was amazing………….….🙏🙏🙏……..…………
Guest User
Stayed in May 2024
Other
5.0/5
Outstanding
Posted on Jun 1, 2024
We recently held a three-day workshop at the newly opened Novotel Riyadh Safaha and had an exceptional experience. I want to extend my heartfelt appreciation to the outstanding staff who made our program a great success. Helen, who led the team, along with Ali and Omar, were simply amazing. They consistently went above and beyond to ensure we had everything we needed, promptly addressing any requests. Despite the hotel being newly opened, thanks to their efforts, we did not face any challenges or hiccups. A huge thank you to Helen, Ali, and Omar for their incredible work and dedication. They truly made our stay memorable and our workshop successful.
Guest User
Stayed in Apr 2024
Other
5.0/5
Outstanding
Posted on May 31, 2024
It was a fabulous stay, The room was very comfortable . All staff are friendly and helpful, specially Shaher from housekeeping , he’s very nice person. Food is also good, lobby area is spacious . My children’s enjoyed kids area . Housekeeping team is very helpful and they are just wonderful. Everything was perfectly perfect.