Shigatse Shunyi Starlight Hotel (Zashlunbu Temple) Reviews

Response from Property: 尊敬的客人，非常抱歉給您帶來了不好的入住體驗。當您反饋房間問題時我們工作人員及時給您準備了風扇 。我們也會及時跟領導反饋這些問題 給您造成困擾實在對不起，希望您能再給我們一次機會，下次入住一定讓您滿意。

Response from Property: Dear family, thank you very much for your recognition and support of Kunyi. I believe that you must have a pair of eyes that are good at discovering beauty, so you can see all our beauty. If you have something in your eyes, everything you see will be fragrant; if you have a scene in your heart, desolation can also be prosperous. Life cannot go back, but you can pause and rest occasionally. In Kunyi, you can talk to the city and talk to life. Take off the dust along the way, the time is right, stretch yourself, and give your home comfort and safety. The fireworks of life, welcome the winter of the year, look at the half moon outside the window, the cold wind hits the window, and sings with wine. Winter comes and summer goes, autumn harvests and winter stores, I hope we have a long future.

Response from Property: Dear customer, thank you for choosing our Kunyi Starlight Hotel. No amount of advertising can compare to word of mouth. We have always attached great importance to word-of-mouth publicity and attach more importance to the personal feelings of every guest. As long as you come to the hotel, you are our VIP. Our aim is to do our best to make you feel the warmth of your second "home". We look forward to your stay again and wish you all the best.

Response from Property: Dear family, thank you very much for your recognition and support of Kunyi. I believe that you must have a pair of eyes that are good at discovering beauty, so you can see all our beauty. If you have something in your eyes, everything you see will be fragrant. I hope we will have a long future together. All the staff of Kunyi Starlight Hotel wish you a happy life, happiness and health!

Response from Property: Dear guests: Hello! Thank you for staying at the hotel and for your high recognition of all aspects of the hotel. Our management team has been instilling the service of Kunyi Starlight to employees, so that guests can really feel at home. We will continue to sum up our experience and keep working hard, looking forward to your return home!

Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! We are glad that Kunyi Starlight can bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your next visit

Response from Property: Dear guest: Hello! First of all, thank you very much for choosing our hotel and giving your review. Regarding the advantages you mentioned, we are very happy that the supporting facilities around the hotel can bring you convenience. We will continue to work hard to maintain the surrounding business environment and provide guests with more choices. We apologize for the shortcomings you have raised. For the problem of mold growing in the corners of the room, we will immediately arrange for staff to conduct a comprehensive inspection and clean up, and take measures to prevent mold from growing again. Regarding the bed sheets not being changed and the smell of cigarette smoke, we guarantee that the bed sheets are changed every day for each guest. You can be 100% assured of this issue and ensure that every guest can stay in a clean and comfortable room. Regarding the issue of perfunctory breakfast, we will humbly accept your opinions and immediately communicate with the catering department to improve the quality and variety of breakfast to satisfy guests. The presence of menstrual tissues left by other guests in the toilet is a serious mistake on our part. We will strengthen the supervision of guest room cleaning to ensure that this kind of situation does not happen again. We would like to express our deep apologies to you again. We will use your feedback as an opportunity to continuously improve and enhance the quality of our services. We look forward to giving you a new experience next time you visit. Wish you a happy life!

Response from Property: Dear guest, thank you for your compliment. It is our greatest honor to receive your affirmation! If you are satisfied, please give us a 5-point praise (*^__^*) We have been committed to providing every guest with a comfortable accommodation environment and meticulous and thoughtful service. I am very happy that our efforts have been recognized by you. Seeing the satisfied smiles of the guests is the greatest reward for our hard work! We sincerely look forward to seeing you again

Response from Property: Dear guest: We are very sorry for bringing you such an unpleasant experience. We apologize for the fact that the faucet of the bathroom heater fell and hit the instep of your foot. We sincerely apologize for the serious errors we made during our cleaning and inspection work. We will immediately conduct a comprehensive inspection and overhaul of the facilities in all hotel rooms to ensure that similar situations will not happen again. Regarding your injury, we have arranged for a dedicated person to communicate with you and provide you with necessary medical help and reasonable compensation. We apologize again for our negligence, and thank you for your feedback, which gives us the opportunity to improve our services and facilities. We look forward to giving you a satisfactory experience next time you stay.

Response from Property: Dear guest: Hello! We are very sorry that you were disappointed with our hotel's facilities. We sincerely apologize for the dripping water from the oxygen supply area, the cracked shower floor without anti-slip measures, the shower water not being hot enough and the water pressure being low. We have arranged for maintenance personnel to conduct comprehensive inspections and repairs on these facilities to ensure that similar situations will not happen again. At the same time, we are glad that our hotel's proximity to restaurants brings you convenience. We will also work hard to improve other aspects of the hotel to better meet your needs. Thank you again for your feedback, we look forward to providing you with a more satisfactory stay experience next time you visit. Wish you a happy life!

Response from Property: Dear family, thank you very much for your recognition and support of Kunyi. I believe that you must have a pair of eyes that are good at discovering beauty, so you can see all our beauty. If you have something in your eyes, everything you see will be fragrant; if you have a scene in your heart, desolation can also be prosperous. Life cannot go back, but you can pause and rest occasionally. In Kunyi, you can talk to the city and talk to life. Take off the dust along the way, the time is right, stretch yourself, and give your home comfort and safety. The fireworks of life, welcome the winter of the year, look at the half moon outside the window, the cold wind hits the window, and sings with wine. Winter comes and summer goes, autumn harvests and winter stores, I hope we have a long future.

Response from Property: We believe that every encounter in life is difficult, and we are glad that we can still bring you beautiful memories after separation. Our only hope is to use our professional and considerate services to add a little happiness and beauty to your travel life. Kunyi Starlight is also your eternal guardian, waiting for your next trip home~

Response from Property: Dear guest: Hello! Thank you for your 5-point review! Every city has its own reasons for missing, every season has its own unforgettable scenery, and every hotel has its own sweet and warm memories. I hope Kunyi Starlight will be the warmest and most unique one in your memory! Come back to Kunyi often!

Response from Property: Dear guest, we are very sorry that this stay has brought you many bad experiences. First of all, the projector was not adjusted well. You contacted the front desk to adjust it for you and asked for your opinion. We did not change rooms. The problem with the humidifier was normal during our ward inspection today. We will arrange special personnel to rectify these problems. If the room lacks quilts, they will not be placed in the room. If you need them, you can contact the front desk at any time to send them to you at no charge. We are glad that the service of the front desk lady has been recognized by you. We will continue to maintain and improve it. We have debugged all the audio-visual rooms when you checked out today. We sincerely hope you can give us another chance and we will let you experience the new look next time.