Resorts in Mombasa

"It was my birthday on the 22nd of July and I decided to give myself a solo treat at Voyager. My experience was really amazing. -I checked in earlier than the allowed time, yet I was received so well and luckily allocated a room earlier. -The highlight of my stay: My bf planned a surprise for me from far and the organisation of the same was top notch, Amina did an amazing job at the planning, she did it so joyfully and passionately. The dancers who presented the cake really went out of their way to help present the surprise, proper HD photos were taken and shared. My bf was updated so often, and they ensured that I am so comfortable and happy throughout that day. I later came to meet Amina and she was so eager to tell me how excited she was to plan and surprise me. She is such a gem: Voyager, your staff are very professional and lovely. They most certainly made my stay worth every penny. -Having three swimming pools also makes one able to get the different experiences at the different locations, there are activities in the pool at any time of the day and so one is guaranteed there is no dull moments in the pool, it's all exciting and fun. -Food: There was such a wide variety and each of them were top notch in terms of flavor. -Drinks: The unending supply of drinks makes it really worthwhile. Views: being a beach front, you will not be disappointed, serene views that are very calming and soothing from the fast life of Nairobi. -I was also not rushed during check out yet I checked out late. -I am grateful for the experience Voyager gave me on my bday. 🥳"

"Traveling with my son, we booked a package that includes three meals. This is an older hotel, the decoration is not new, but the overall maintenance is still very good, the management is standardized, and the staff is well-trained. The architectural planning of the entire park is well-arranged, with the relaxation and stretching of a resort hotel, the gardens and plants are well maintained, and there is its own private beach. The swimming pool uses sea water, which is comfortable. The view and scale of the room are quite comfortable. When the weather is good, dinner is in the open air. The singer's voice is very mellow, and there is a dance performance afterwards (the dancers should be hotel employees,) The atmosphere is very good. During the day, there will be someone smiling at you anywhere in the hotel? And ask if you need help or service. Special thanks to Pamela, her interaction and companionship with the children left a deep impression on the children, and my son likes her very much. In addition to the interaction by the pool and at dinner, they also made bracelets together. Let the children have a relaxing and happy time. The only drawback is that there are almost no vegetables at breakfast, and the flavor is relatively simple compared to dinner. If I come again next time, I probably won’t consider this mode of including three meals."

"除了房間略小以外，其它沒有毛病。酒店在海邊，風景非常棒，日出超級美。海鮮餐廳出品很高，試了3晚不同的荼，都超好吃"

"My experiences include both good and bad ones: GOOD: I checked in on 12th evening and booked for 1 night original on trip.com. Then I really had a good time there. Relaxed in my primitive stylish big room with sea view, sang karaoke with some of the staffs and clients there. The staff Victor is a talented rap singer👍🏻. One of the staffs named Junior (which is a very good staff) warmly helped me with online shopping. So I extended 2 days because of the very good mood at the very beginning. The extended 2 days were not paid by trip.com, but were supposed to be paid directly with POS machine when I leave. BAD: Bad things happened in the early morning of 15th June, when I need to rush to the airport. One of the staff(a different staff, not Junior, not Victor) speaks no English, go to take the POS machine very slow (let my Uber wait and I almost not able to catch my flight) and overcharged me twice the amount I should pay, because of wrong operation of POS machine. I found out this fact hours later when check my account I was not in Mombasa even Kenya. Another thing to mention, I informed almost every staff I know in Ziwa that I have to leave at 5am on 15th, so the 550KSH for restaurant should be charged before I go, either in the evening of 14th before they close, or in the morning of 15th, together with the extended 2 days’s room fees. But in reality, no one informed me, and I thought it was included in the final payment I paid by POS machine in the 15th morning. And then on my way, Ziwa contact me to ask for the 550KSH. I am out of Kenya, and I need to ask Kenyan friend to transfer me through m-pesa and then I pay her dollars. I kindly request Junior to help accelerate my refund process, and he promised to do so. I am currently waiting for the updates. But still, I don’t think these unpleasant mistakes should happened, which cause a lot of trouble, worries, a waste of time and effort, and excessive money on service fees, transaction fees and exchange rate losses. I am very upset and angry, because I am busy and in urgent need of money. These mistakes also reflect the deficit of ziwa’s general management and staff capacity building."

"The space is very large, there is a swimming pool in the yard, and the seats are placed outside the room, which is very suitable for office. It is very close to the sea. The boss is very good. He also drove us to the nearby shopping mall. The only bad thing is that the network speed is slow."

"The hotel is very large, there are few dining restaurants, and the reservation is for dinner. The price is very high. The hotel has to take a taxi to go out, can not walk, there is a little distance from the sea, the next few hotels are very expensive. This business is not good, so make it cheaper"

"Everything is SUPER 👍☺️ The ocean is right next door! The hotel is on the first line 👍👍👍👍. The food is delicious 👍👍👍 the girls at the reception helped with any question ❤️❤️❤️❤️"