Hilton Qingdao Golden Beach Reviews

Response from Property: Dear Guest,Thank you for choosing to stay at Hilton Qingdao Golden Beach and for sharing your experience with us. We are delighted to hear that you were impressed by our spacious and comfortable guest rooms. As a hotel that pays attention to details, we have specially equipped our rooms with Hilton's signature comfortable beds and adopted a reasonable layout to ensure that every guest can enjoy a quality rest experience.We appreciate your recognition of the hotel's convenience. We look forward to the opportunity to serve you again in the future and add more wonderful memories to your next weekend trip.Best regards.

Response from Property: Dear Valued Guest,Thank you sincerely for choosing Hilton Qingdao Golden Beach and sharing your experience. We are delighted to learn that you highly appreciated our prime location, well-appointed guest rooms, and attentive service.As you rightly noted, our hotel is nestled beside the Beer Festival —just a short walk away—offering exceptional convenience for guests attending the beer festival. Each room features elegant and distinctive design elements paired with modern amenities, all crafted to ensure a comfortable and pleasant stay for every guest.Your recognition is our greatest motivation. We remain committed to upholding the highest standards of service and eagerly look forward to welcoming you back soon.

Response from Property: Dear Guest,We sincerely apologize for the room's unpleasant smell and pool hygiene issues you encountered during your stay, which fall significantly below Hilton's service standards. We fully understand your dissatisfaction and regret the inconvenience caused to your experience.Regarding the cigarette smell in the room, our Housekeeping team has:Conducted deep cleaning and air purification of the affected room;Enhanced inspections of non-smoking room compliance;Initiated stricter protocols for handling smoking violations.Concerning the pool conditions:Our Engineering team immediately performed water quality testing and treatment;Both heated indoor and outdoor scenic pools now undergo increased cleaning frequency and real-time water monitoring.We sincerely apologize and thank you for your valuable feedback. These matters are being rigorously addressed, and we hope to regain your trust by delivering the truly comfortable Hilton experience you deserve.

Response from Property: Hello, dear guest! Thank you very much for your stay and appreciation! We are glad to bring you a good time during your trip. Your praise is a great encouragement to the hotel and also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!

Response from Property: Dear distinguished guest, hello, we are really touched to see your thoughtful comments. As long as you are satisfied, our efforts are meaningful. We have been committed to providing a more comfortable accommodation environment for every guest. The hotel's service facilities are becoming more and more perfect, providing more choices for your travel. I wish you a happy life and a successful career! Remember to come often!

Response from Property: Dear guest, hello! Thank you for your valuable feedback on the location of our hotel. The hotel is a 10-15 minute walk from the beach. We sincerely apologize for any inconvenience this may cause to your trip. To facilitate your travel, our concierge department is more than willing to plan a suitable travel route for you, recommend nearby characteristic scenic spots and entertainment venues, and enrich your journey experience. We will continue to enhance communication with guests, ensuring that the hotel's location features are more clearly explained at the time of booking, and helping guests make more suitable choices for themselves. Thank you again for your feedback. It is very important for us to improve the quality of our service. Looking forward to having the opportunity to serve you again.

Response from Property: Dear guest, we truly appreciate the time you have taken to write a review on your recent stay in Hilton Qingdao Golden Beach. It saddens us to learn of your disappointments with our room facilities and breakfast. Please accept our heartfelt apologies for the unpleasant experience. We changed your room when we received your call and sorry again for the inconvenience we took to you. For the breakfast stations’ temperature, we have sent your feedback to our Executive Chef and we will pay more attention on this issue. Providing the high level of dining experience to our guest is always our priority, and we sincerely regret falling short on this occasion. We sincerely hope for the opportunity to restore your faith in our hotel with a memorable and positive experience in future. Best Regards.

Response from Property: Dear Guest, Thank you for your review. We are thrilled to hear you had a wonderful stay with us and we are glad to know that you enjoyed the service you received from our friendly staff. We look forward to welcoming you again soon. Kind regards,

Response from Property: dear guest, on behalf of the entire team we would like to thank you very much for you choosing to stay with us at the hilton qingdao golden beach. and also for sharing your stay experience. we appreciate for your feedback about the lounge and now it opens everyday. thanks for your recommendation for our hotel's location. best regards,

Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image and especially our excellent service. We will continue to work hard to provide quality service and hope you will visit us again in the near future!

Response from Property: Dear Guest, thanks for your review. We are glad you found our hotel amazing and enjoyed the happy hour offered by our Executive Lounge. Regarding the outside pool hygiene, we conduct daily inspections and maintain detailed records in accordance with local pool management policies and Hilton pool hygiene standards. Thanks for your kind reminding and we will increase inspection frequency and make it better. We look forward to welcoming you back soon. Warm Regards,

Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image and especially our excellent service. We will continue to work hard to provide quality service and hope you will visit us again in the near future!

Response from Property: Dear Guest, Thank you for taking the time to share your feedback on your recent stay at Hilton Qingdao Golden Beach. We are glad that you are satisfied with our overall image and especially our excellent service. We will continue to work hard to provide quality service and hope you will visit us again in the near future!