Sheraton Qingdao West Coast Hotel

Sheraton Qingdao West Coast Hotel Reviews

Sheraton Qingdao West Coast Hotel

No. 1 Taihangshan Road, Huangdao District, Qingdao, Shandong, ChinaSee Hotel Details
Sheraton Qingdao West Coast Hotel
Sheraton Qingdao West Coast HotelSheraton Qingdao West Coast HotelSheraton Qingdao West Coast Hotel
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1 night

Guest Reviews

9.4/10
Outstanding
2563 review
Verified reviews
Location9.4
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(2563)
Positive reviews(2482)
Reviews with photos/video(637)
Nice sea view(374)
Delicious breakfast(282)
Friendly front desk staff(162)
Perfect for business trips(131)
Close to beach(93)
Delicious buffet(54)
Awesome gym(18)
Luxurious(15)
Negative reviews(76)
Touravelholic
Deluxe Room (2 Beds)
Stayed in Feb 2025
Family
210 review
10/10
Outstanding
Posted on Mar 31, 2025
Room is big and clean,staff are friendly and know how to speak English.breakfast is delicious,lot of choices.near to the restaurants and convenient store
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
Jingquan
Premier Sea View Room-King Bed
Stayed in Mar 2025
Business traveler
15 review
10/10
Outstanding
Posted on Apr 20, 2025
good hotel with good location, will come back and stay again.
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
Yvonne
Deluxe Room (2 Beds)
Stayed in Jun 2025
Couple
2 review
6.5/10
Posted on Jul 27, 2025
The room was very nice, check in/out smooth, all good until we came home and got a call from the hotel saying that their staff messed up the payment. The person who contacted us didn’t even seem to know that we had already paid a deposit or what the amount was, which led to alot of confusion and anxiety which could have been avoided if the fro desk staff just did their jobs properly.
Response from Property: Dear guest, thank you for staying at Sheraton Qingdao West Coast Hotel and sharing your experience. The relevant departments have communicated with you about your feedback on the hotel service issues. The hotel will regularly train employees on service awareness to improve customer service efficiency and professional ability. Provide guests with more considerate and warm quality services. Looking forward to your visit again and wish you a happy life.
Nicole
Premier Sea View Room-King Bed
Stayed in Apr 2025
Business traveler
1 review
10/10
Outstanding
Posted on May 14, 2025
Great hotel and service, the food was lovely too. It’s a beautiful city and the hotel is an excellent location
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
Guest User
Deluxe Executive Room (Double Bed)
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on Jun 1, 2025
Great location, friendly helpful staff. Was hot and air-conditioned room was appreciated.
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
Jxlly_spt
Deluxe Room (2 Beds)
Stayed in Mar 2025
Business traveler
6 review
9.5/10
Amazing
Posted on May 5, 2025
A modern and elegant hotel with stunning ocean views and a relaxing atmosphere. The staff went above and beyond to ensure a comfortable stay. Facilities like the gym and indoor pool were well maintained.
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
NIHAT
Deluxe Room (2 Beds)
Stayed in Feb 2025
Business traveler
51 review
10/10
Outstanding
Posted on Mar 26, 2025
Thank you so much for your good care for Ramadan breakfast arrangement from evening.
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the breakfast. Our restaurant staff attaches great importance to the quality and variety of the breakfast for the guest to start the day in the best possible way. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
EvoFunk
Deluxe Room (Double Bed)
Stayed in Jan 2025
Family
22 review
10/10
Outstanding
Posted on Feb 2, 2025
We booked 2 x rooms to celebrate my wife's 50th birthday, and the staff went over and above to make our experience as enjoyable as possible. I especially want to mention Ms Lillian Kong, who was very friendly and could speak English very well. She upgraded both our rooms to seaview rooms, which was amazing. We purchased a bundle deal, which included buffet dinner and breakfast, and the food was delicious. This hotel and staff receives our highest ratings! 
Response from Property: Dear guest. We are overjoyed to receive your positive feedback! It's our pleasure to know that you had an enjoyable stay at our hotel. We will continue to maintain our high standards and look forward to serving you again in the future. Sincerely
Dolan
Premier Sea View Room-Two Beds
Stayed in Nov 2024
Couple
33 review
10/10
Outstanding
Posted on Jan 1, 2025
I love this hotel. Great staff who always have time to help. Delicious breakfast with plenty of options. Fantastic position and great base to explore the area. Super views across the bay.
Response from Property: Dear guest. We are overjoyed to receive your positive feedback! It's our pleasure to know that you had an enjoyable stay at our hotel. We will continue to maintain our high standards and look forward to serving you again in the future. Sincerely
Alfa RC
Deluxe Room (2 Beds)
Stayed in Nov 2024
Business traveler
6 review
10/10
Outstanding
Posted on Dec 7, 2024
Very wet very nice stay, it’s a vibrant place, with one of the best food in Qingdao hotels. The people are always very special, and I love to mention Lillian and Dora in reception, and Noah and Jennifer at the concierge that made the stay at Sheraton Qingdao West Cost even better.
Response from Property: Thanks for the awesome review! We work hard to meet expectations like yours,and we are happy to hear we hit the mark for you. Come back and see us soon. Cheers!
Ruck
Deluxe Executive Room (Double Bed)
Stayed in Nov 2024
Couple
17 review
8.5/10
Very Good
Posted on Dec 30, 2024
Good hotel, ok breakfast, limited executive lounge, nice Room with bath and a sea view.
Response from Property: Dear guest. We are overjoyed to receive your positive feedback! It's our pleasure to know that you had an enjoyable stay at our hotel. We will continue to maintain our high standards and look forward to serving you again in the future. Sincerely
Guest User
Deluxe Room (2 Beds)
Stayed in Aug 2024
Business traveler
1 review
10/10
Outstanding
Posted on Sep 12, 2024
Excellent experience
Bradley.16
Premier Sea View Room-King Bed
Stayed in Apr 2024
Traveling with friends
20 review
10/10
Outstanding
Posted on May 6, 2024
A beautiful and well appointed hotel with great food, a convenient location, helpful staff and an amazing view! I hope the pool will be operational before my next visit though.
Response from Property: Thank you for choosing Sheraton Qingdao West Coast. We are pleased that you enjoyed your stay with us and enjoyed the food. Our team goes above and beyond to create a welcoming and comfortable environment for all our guests. Thank you again for choosing Sheraton Qingdao West Coast. Have a nice day!
Jim Yuan
Premier Sea View Room-King Bed
Stayed in Dec 2024
Business traveler
10 review
8.0/10
Very Good
Posted on Jan 6, 2025
Nice location and good services
Response from Property: Dear guest. We are overjoyed to receive your positive feedback! It's our pleasure to know that you had an enjoyable stay at our hotel. We will continue to maintain our high standards and look forward to serving you again in the future. Sincerely
SAMEH
Premier Sea View Room-Two Beds
Stayed in Apr 2025
Business traveler
19 review
10/10
Outstanding
Posted on Aug 1, 2025
Amazing