Serene Horizon Hotel

Serene Horizon Hotel Reviews

Serene Horizon Hotel

No. 702 Xingyang Road (Building 2), Chengyang District, Qingdao, Shandong, ChinaSee Hotel Details
Serene Horizon Hotel
Serene Horizon HotelSerene Horizon HotelSerene Horizon Hotel
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Guest Reviews

9.5/10
Outstanding
1328 review
Verified reviews
Location9.5
Amenities9.5
Service9.4
Cleanliness9.6
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All reviews(1328)
Positive reviews(1299)
Reviews with photos/video(394)
Easy to get around(158)
Close to metro(92)
Friendly front desk staff(88)
Delicious breakfast(68)
Perfect for business trips(63)
Well designed(44)
Delicious buffet(19)
Has facilities for children(8)
Negative reviews(29)
TOBACCOVANILLE
Deluxe Room (2 beds)
Stayed in Sep 2024
Business traveler
10 review
10/10
Outstanding
Posted on Oct 16, 2024
If you’re looking for a good business trip stay with convenience and reasonable prices look no further. This hotel is part of big shopping mall where directly connected to a subway station. Lots of shops and restaurants are nearby and the hotel rooms are pretty cozy too. I’d definitely come back here for my next business trip .Highly recommended.
Response from Property: Hello dear guests! Thank you for coming, your satisfaction, is our greatest gratification, the greatest reward. We will work harder to do a good job every reception! We look forward to welcoming you again.
Guest User
Executive Room (2 beds)
Stayed in Oct 2023
Business traveler
10 review
9.5/10
Amazing
Posted on Nov 21, 2023
One of the best Hotel i have been in China. Room was very nice and tidy. Reception service very kind. I can also recommend breakfasts.
Response from Property: Dear guests, hello! Qingdao Haiyue Yuhua Hotel thanks you for your visit, and also sincerely thanks you for your love and recognition of us. We are very touched that you remember the good time at Haiyue Yuhua Hotel. It is our responsibility to provide guests with a wonderful stay experience. It is our unshirkable responsibility. We are deeply honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you. I wish you a happy life and smooth work~
Guest User
Deluxe Queen Room
Stayed in Feb 2024
Business traveler
11 review
10/10
Outstanding
Posted on Mar 9, 2024
Great hotel great service, room was a bit hot and I couldn’t turn it down, but it was a good hotel
Response from Property: 酒店回覆內容： 您好！青島海悦御華大酒店感謝您的光臨，同時也真誠感謝您對我們的喜愛和認可，您記住了在海悦御華的美好時光讓我們心裏很感動，讓賓客享有美好入住體驗是我們義不容辭的責任，能得到您的讚許我們深感榮幸，同時我們也更有動力繼續前行，希望能有更多為您服務的機會，祝您生活愉快，工作順利
Guest User
Deluxe Queen Room
Stayed in Apr 2025
Business traveler
15 review
10/10
Outstanding
Posted on Jun 6, 2025
All good
Response from Property: 尊敬的客人您好!感謝您對青島海悦御華大酒店的肯定，讓每一位顧客滿意是我們不懈的追求，我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務，期待您的再次光臨!!!
Travelgent
Hollywood Double Room
Stayed in Sep 2023
Business traveler
18 review
10/10
Outstanding
Posted on Oct 20, 2023
Good location with great infrastructure. The service is good as well.
Response from Property: 尊敬的賓客 ，您好！非常感謝您選擇青島海悦御華大酒店及用寶貴時間分享您的入住感受。感謝您對酒店環境和服務的認可，酒店位於青島市城陽區興陽路702號，酒店周邊就是城中城購物廣場，距離地鐵站鳳崗路站僅有200米的路程。我會將您的評論分享給大家，這是對我們的最大鼓勵。同時，我們一直致力於打造“您的需求，我的責任”的服務理念，為顧客提供個性化服務。我們也非常感謝您的真誠評論，希望您再次光臨時能夠為您留下難忘的體驗。最後，再次謝謝您的慷慨惠顧與珍貴點評，衷心期待您的再次光臨
Guest User
Deluxe Queen Room
Stayed in May 2025
Business traveler
26 review
10/10
Outstanding
Posted on Jun 30, 2025
Good!!
Response from Property: 尊敬的客人您好!感謝您對青島海悦御華大酒店的肯定，讓每一位顧客滿意是我們不懈的追求，我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務，期待您的再次光臨!!!
KYE
Deluxe Queen Room
Stayed in Mar 2023
Business traveler
1 review
8.5/10
Very Good
Posted on May 13, 2023
Location is excellent, near subway station
Response from Property: 尊敬的賓客 ，您好！非常感謝您選擇青島藍海御華大飯店及用寶貴時間分享您的入住感受。感謝您對酒店環境和服務的認可，我會將您的評論分享給大家，這是對我們的最大鼓勵。同時，我們一直致力於打造“您的需求，我的責任”的服務理念，為顧客提供個性化服務。我們也非常感謝您的真誠評論，希望您再次光臨時能夠為您留下難忘的體驗。最後，再次謝謝您的慷慨惠顧與珍貴點評，衷心期待您的再次光臨。
Guest User
Deluxe Queen Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jun 23, 2025
I stayed with my parents. Wang Zirui at the front desk specially arranged a quiet room for me and introduced the hotel facilities and breakfast time in detail. When checking out, I found that the old man forgot to take the charger. He immediately contacted the cleaning staff to find it and send it back. Thank you very much! The hotel has an elegant environment and meticulous service. It is worth recommending!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您對青島海悦御華大酒店的肯定，讓每一位顧客滿意是我們不懈的追求，我們會一如既往的為您提供體貼、舒適、高品質的睡眠服務，期待您的再次光臨!!!
Guest User
Guestroom (2 beds)
Stayed in Apr 2025
Business traveler
3 review
10/10
Outstanding
Posted on May 16, 2025
This stay was perfect! Your hotel is impressive from hardware facilities to soft services - elegant design style, spotless guest room environment, rigorous elevator access control system, and quality is evident everywhere. Special thanks to the front office manager Zhang Aixi for her thoughtful service. Not only did she upgrade the cozy room type for us, but she also carefully prepared fruit milk, night bed service and other thoughtful gifts. This meticulous care made us feel warm, and the check-out was a polite farewell, and the service was very thoughtful. The unique geographical location (the subway station is close at hand) makes travel convenient and worry-free. I look forward to experiencing this wonderful experience of being at home again when I come to Chengyang next time!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好！ 非常感謝您對酒店的認可！青島海悦御華酒店位於城區黃金地段，距離青島流亭鳳崗路地鐵站僅需2分鐘步行，無論是商務出行還是休閑遊玩都非常便利。酒店同時擁有中餐零點廳，鐘鼎樓包房等用餐場所，早餐種類豐富，為每一位賓客提供優質的服務是我們一貫的宗旨和追求，衷心的希望您的下次光臨，祝您生活愉快。
Guest User
Deluxe Room (2 beds)
Stayed in Apr 2025
Family
48 review
10/10
Outstanding
Posted on May 9, 2025
The hotel lobby has several large hollow table lamps with unique design, a landscape elevator, and separate wet and dry areas in the rooms. I especially want to praise the hotel's thoughtful and meticulous service attitude. Front Office Manager Zhang Aixi and her colleagues learned that my mother's stay in the hotel coincided with her birthday, so they specially prepared a small surprise, which added more warmth and joy to this special day. Haiyue Yuhua Hotel is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at our Qingdao Haiyue Yuhua Hotel and giving us a good review. Your satisfaction is the best affirmation and encouragement for us. We are committed to providing you with a cordial and thoughtful stay experience and sincerely look forward to your visit again!
Guest User
Executive Room (2 beds)
Stayed in Apr 2025
Family
5 review
10/10
Outstanding
Posted on May 4, 2025
The room was very tidy and clean. Welcome fruit was given upon arrival at the hotel, as well as a welcome gift for the children. The hotel breakfast was very good, the buffet was very rich and the price was reasonable.
Original TextTranslated by Google
Response from Property: Dear guests, hello! Thank you very much for your recognition of the hotel! Qingdao Haiyue Yuhua Hotel is located in the prime location of the city, only a 2-minute walk from Qingdao Liuting Fenggang Road Metro Station, which is very convenient for business travel or leisure. The hotel has a Chinese restaurant, a private room in Zhongding Building, and a newly upgraded buffet restaurant with more than 300 delicacies. Providing high-quality services to every guest is our consistent purpose and pursuit. I sincerely hope that you will come next time and wish you a happy life.
Anonymous User
Deluxe Room (2 beds)
Stayed in Apr 2025
Family
24 review
8.0/10
Very Good
Posted on May 6, 2025
The hotel is far from the city center, but there is a subway about 100 to 200 meters downstairs, so it is quite convenient to travel. The air conditioner in the room cannot be adjusted automatically. It was too hot on the first night, and the children couldn't sleep because of the heat, so we moved an electric fan later. Overall, it's not bad.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好！ 非常感謝您對酒店的認可！青島海悦御華酒店位於城區黃金地段，距離青島流亭鳳崗路地鐵站僅需2分鐘步行，無論是商務出行還是休閑遊玩都非常便利。酒店擁有中餐零點廳，鐘鼎樓包房及全新升級改造擁有300+美食的自助餐廳,為每一位賓客提供優質的服務是我們一貫的宗旨和追求，衷心的希望您的下次光臨，祝您生活愉快。
Guest User
Deluxe Room (No window)
Stayed in Mar 2025
Business traveler
2 review
10/10
Outstanding
Posted on Apr 28, 2025
Last week, I went to Qingdao on a business trip and had an unforgettable stay. The flight was delayed that day, and it was 11 o'clock in the evening when I arrived at the hotel. I was exhausted and found that I had accidentally left my ID card on the airport express. Just when I was at a loss, the lobby manager Zhang Aixi immediately comforted me: "Don't worry, sir, we can check you in first." She not only quickly verified my electronic ID, but also thoughtfully prepared a hot towel and a cup of warm honey water for me. "It must be very hard to arrive at the hotel so late, I helped you upgrade to a quieter room." The next morning, she took the initiative to check the airport lost and found process. What touched me even more was that when I checked out, she handed me a delicate file bag: "This is a printed guide to reissue the ID card, and there is also a temporary ID card holder we prepared." In this strange city, Manager Zhang used her professional and warm service to make me feel the care of family. Employees who treat every guest attentively are the most shining business card of your hotel!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的光臨，您的滿意，就是我們最大的欣慰，最大的回報。我們會更加努力做好每一次接待工作!歡迎您的再次光臨!
Guest User
Deluxe Queen Room
Stayed in Mar 2025
Couple
23 review
10/10
Outstanding
Posted on Apr 26, 2025
The experience of this stay was far beyond my expectations! As soon as I stepped into the lobby, I was attracted by the artistic atmosphere full of design. The guest rooms use smart home systems, one-touch control of lights and curtains, and the bathrooms are equipped with floor heating systems. The details are luxurious. The executive lounge offers freshly made cocktails and exquisite afternoon tea, and the breakfast made by the Michelin chef is amazing. It truly realizes the perfect experience of "feeling at home"!
Original TextTranslated by Google
Response from Property: 尊敬的客人您好!感謝您的光臨，您的滿意，就是我們最大的欣慰，最大的回報。我們會更加努力做好每一次接待工作!歡迎您的再次光臨!
Quxunzhaozijide25haodipian
Deluxe Room (No window)
Stayed in Mar 2025
Solo traveler
1 review
10/10
Outstanding
Posted on Apr 12, 2025
Yesterday, Qingdao was howling with strong winds, but staying at Qingdao Haiyue Yuhua Hotel became the beginning of a warm journey. Special praise should be given to the front desk staff Yu Jinyang! From the moment he stepped into the hotel, he made people feel at ease with his warm smile and efficient service. In the face of strong winds, he not only completed the check-in procedures quickly, but also kindly reminded me of travel safety, actively provided indoor activity suggestions, and even prepared blankets and hot drinks for me, and upgraded the room type. The meticulous and thoughtful service swept away the irritability of bad weather. The hotel has a superior geographical location and seamlessly connects with Exit C of Fenggang Road Station on Metro Line 1, completely avoiding running in the strong wind. The room has excellent sound insulation, and with the Mlily 0-pressure mattress, you can sleep soundly even if the wind is raging outside the window. The buffet restaurant is one of the highlights of this experience. The Blue Diamond Buffet Restaurant on the second floor of the hotel has been upgraded to focus on multinational food stalls.
Original TextTranslated by Google
Response from Property: 尊敬的客人您好！ 非常感謝您對酒店的認可！青島海悦御華酒店位於城區黃金地段，距離青島流亭鳳崗路地鐵站僅需2分鐘步行，無論是商務出行還是休閑遊玩都非常便利。酒店擁有中餐零點廳，鐘鼎樓包房及全新升級改造擁有300+美食的自助餐廳,為每一位賓客提供優質的服務是我們一貫的宗旨和追求，衷心的希望您的下次光臨，祝您生活愉快。