Pyeongchang the White Hotel

Pyeongchang the White Hotel Reviews

Pyeongchang the White Hotel

228-95 Taegi-ro, Bongpyeong-myeon, Pyeongchang-gun, Gangwon State, 25307, South KoreaView Hotel Details
Pyeongchang the White Hotel
Pyeongchang the White HotelPyeongchang the White HotelPyeongchang the White Hotel
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Pyeongchang the White Hotel Guest Reviews

3.8/5
Good
96 review
Verified reviews
Location4.0
Amenities3.6
Service3.5
Cleanliness3.9
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All reviews(96)
Positive reviews(23)
Reviews with photos/video(8)
Clean and tidy(8)
Negative reviews(3)
Anonymous User
Superior Double Room
Stayed in Jan 2024
Family
18 review
4.0/5
Very Good
Posted on Feb 27, 2024
Clean with good view of side mountain. Location is a walk away from main ski area
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. We will do our best to repay you with better service during your next visit. thank you
JEJUN
Junior Suite Twin Room
Stayed in Nov 2023
Family
1 review
3.2/5
Posted on Dec 25, 2023
Room condition is average good. But there's no extra facility except cvs stores. It takes over 6months to renovate and even reception staff doesn't know when it can be finished.
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. Currently, our accommodation is scheduled to renew its facilities to ensure a comfortable stay for our guests, and we will complete the renewal as soon as possible. We will do our best to serve you better in the future. thank you
개구리맨
Superior Double Room
Stayed in Mar 2024
Family
13 review
3.2/5
Posted on Apr 7, 2024
It has a nice view and is quiet. However, the only auxiliary facility in operation is a convenience store. Also, it was disappointing that the only amenities provided in the room were 2 toilet paper mix coffees and 2 water.. Be sure to bring shampoo, body shampoo, and soap!
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Response from Property: Hello, customer, Thank you for using our accommodation. We will continue to put our customers first and strive to provide kind and considerate service. I hope you took away only pleasant memories and hope to be with you again next time. thank you
트윈스대디
Superior Family Twin Room
Stayed in Jan 2024
Solo travelers
72 review
4.0/5
Very Good
Posted on Feb 21, 2024
The hotel is large, but the facilities are not in operation. Please note that the room size and condition are good. The convenience store next to the underground parking lot is open until 10 p.m.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. Currently, our accommodation is in the process of renewing its facilities and we hope to complete the renewal as soon as possible. We will strive to reward you with better service in the future. thank you
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
1 review
4.0/5
Very Good
Posted on Jan 22, 2024
It was disappointing that there were no facilities available because it was being renovated, and it was a bit dusty. Still, the bedding was clean and the bathroom was clean. Stay well!
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. Currently, our accommodation is in the process of renewing its facilities and we plan to complete it as soon as possible and reward you with better service. Additionally, the cleanliness of the rooms is important. We will strive to improve and serve you in a better way. Thank you.
Guest User
Superior Family Twin Room
Stayed in Dec 2023
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jan 21, 2024
I was really tired after skiing, but the room was so nice that I rested well. The boiler was great and the bed was comfortable, which was nice. It's a pity that the auxiliary facilities are under maintenance.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. Currently, our accommodation is scheduled to renew its facilities to ensure a comfortable stay for our guests. We will complete the renewal as soon as possible so that we can see you in a better state in the future. thank you
Ace75
Superior Double Room
Stayed in Apr 2024
Family
11 review
4.7/5
Amazing
Posted on May 6, 2024
This is a hotel you must visit when you go to Pyeongchang. It's good because it's okay.
Original TextTranslated by Google
Response from Property: Hello, customer Thank you for your valuable review. We are glad that you had a pleasant and satisfactory trip. Our accommodation will continue to put our customers first and strive to provide kind and considerate service. I hope you took away only pleasant memories and hope to be with you again next time. thank you
dada16380
Superior Double Room
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Mar 26, 2024
The resort next door is expensive ~ ㅠ I made a reservation here, and it's clean and really nice haha. The price is reasonable, so I recommend it ㅠ But the amenities are no longer available.
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Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for visiting our hotel. We are glad to be able to leave a good memory for your trip. We will do our best to make your next visit a good memory. thank you
Kelly
Deluxe Double Room
Stayed in Nov 2023
Travel with friends
1 review
2.5/5
Posted on Jan 4, 2024
The hotel restaurant is closed and there is no place to eat around. I bought cup noodles from a small convenience store downstairs. The next day there was a power and water outage, and the scary thing was that the elevator also stopped. I live on the 7th floor and have two large suitcases that I have to carry down by myself. There was only one female waiter at the front desk, and she was helpless and called a taxi for us. We were so frightened that we hurriedly left the hotel because the heating might not be available later.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. First of all, we would like to apologize for any inconvenience caused by using our accommodation and facility services. Our accommodation is currently under renewal as auxiliary facilities other than the convenience store are not in operation, and we will complete the renewal as soon as possible. We will do our best to provide better facilities. We also apologize for the inconvenience caused by the elevator stopping, power outage, and water supply when using the room. We will improve this area and strive to further inspect facilities and improve services to prevent this from happening during your next visit. We apologize for any inconvenience caused to you. I'm really sorry.
Guest User
Superior Family Twin Room
Stayed in Nov 2023
Family
4 review
3.0/5
Posted on Feb 10, 2024
It's a new hotel, and the health and environment are naturally good. The problem is that the hotel has no catering at all, not even breakfast, so we have to rely on bread and yogurt bought outside for a few days. You have to take a taxi everywhere, and it costs a lot after a few days.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. We are very sorry for using our accommodation and for providing somewhat unsatisfactory service. Our accommodation is currently in the process of renewing its facilities and we will do our best to complete the renewal as soon as possible so that we can provide you with better service during your future visits. thank you
Guest User
Superior Family Twin Room
Stayed in Aug 2023
Family
6 review
4.0/5
Very Good
Posted on Oct 1, 2023
Overall quite satisfied
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for visiting our hotel. We are always doing our best to satisfy our customers' convenience. If you have any inconvenience, please let us know at any time and we will do our best to actively improve it. Thank you again for visiting our hotel.
Mijin
Superior Double Room
Stayed in Jan 2024
Couples
8 review
5.0/5
Outstanding
Posted on Feb 17, 2024
The room was spacious, warm, and the staff was friendly and close.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Did you use our accommodation and have a valuable trip? We will continue to work hard for your convenience and do our best to provide you with friendly service. thank you
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
1 review
5.0/5
Outstanding
Posted on Feb 1, 2024
It's comfortable, spacious, and has a good location. Recommended.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. We will always do our best to provide better service on your next visit. thank you
늙은토끼
Superior Double Room
Stayed in Feb 2023
Travel with friends
4 review
4.5/5
Great
Posted on Apr 16, 2023
It is a quiet, clean, comfortable, and pleasant hotel with a good atmosphere that will make you sleep well. Daegwallyeong Sheep Ranch is nearby. When I parked my car, there was a pleasant, bad smell coming from the underground parking lot, which was unpleasant.
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Response from Property: Hello, this is the reservation room of Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. During your next visit, we will improve the areas you mentioned and reward you with better service. thank you
Guest User
Superior Double Room
Stayed in Dec 2023
Couples
1 review
4.5/5
Great
Posted on Jan 25, 2024
Except for the poor soundproofing, it was nice and warm.
Original TextTranslated by Google
Response from Property: Hello, this is Pyeongchang The White Hotel. Thank you for using our accommodation and leaving your valuable review. We will listen carefully to your requests and strive to provide you with better service in the future. thank you