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Verified reviews
Location9.1
Amenities9.0
Service8.9
Cleanliness9.2
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All reviews(704)
Positive reviews(664)
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Negative reviews(40)
Anonymous User
Superior Room (2 Beds)
Stayed in Feb 2025
Family
1 review
3.5/10
Posted on Mar 22, 2025
This is 5 Star hotel and has room heating conditioning system.We stay for 2 nights and on the 1st night it was turn on.But on the 2nd night the hotel management deliberately turn it off. As the outside temp about 10 C and was pretty cold, we requested the hotel management to turn the heat on but they lied that the heating system breakdown and cannot be repair. So much so that we has to endure the freezing coldness throughout the night. We found out the truth in the next morning while talking to their staff. We are very very disappointed and we will not come back again. 👎👎👎
Response from Property: 尊敬的賓客感謝您選擇友德,非常遺憾此次給了您一個不滿意的住宿體驗我們深表抱歉。因為當時季節性原因及酒店用的是中央空調不好單獨調試。導致每個顧客的反應及需求不一致, 小友也處在非常矛盾的時刻還望多加見諒。我們期待您的再次光臨,祝您身體健康,旅途愉快!
Madridista7
Superior Double Room
Stayed in Feb 2025
Couples
40 review
10.0/10
Outstanding
Posted on Mar 11, 2025
Hotel is centrally located near city centre
Room is very spacious and well equipped
Worth recommending for next stay
Response from Property: 尊敬的賓客感謝您選擇友德,酒店是一家鄰街型酒店,出行交通特別方便。房間也是按照星級設計配備,有多種不同房型可選擇。很高興得到了您的五星好評,期待您的再次光臨,祝您身體健康,旅途愉快!
Em001
Superior Room (2 Beds)
Stayed in Feb 2025
Solo travelers
3 review
6.0/10
Posted on Mar 21, 2025
I don’t really write reviews unless exceptionally good or bad but this is really a negative experience …
Firstly, not recommended if coming to stay in cold season (Autumn/ Winter/ Spring). The aircon/ heater system is centralised so you can’t adjust the temperature.
Secondly, according to the receptionist, they only have ONE tower fan so not really available.
Lastly, the attitude of receptionist and housekeeping is extremely unfriendly compared to before (I stayed here 3 times) and I put a good review in 2023. This time, the solution they provided to a female guest is to open the window and curtain at night for cold air… which I personally think is inconsiderate for a female guest.
I gave my feedback to the receptionist when I checked-out so hopefully they can add more tower fans to their inventory.
Response from Property: 尊敬的賓客感謝您選擇友德,非常遺憾此次給了您一個糟糕的住宿體驗我們深表抱歉。我們也會加緊改進您所反饋的事宜及相關事情,讓更多賓客感受到温馨舒適的住宿體驗。期待您的再次光臨,祝您身體健康,旅途愉快!
Guest User
Executive Queen Room
Stayed in Jul 2024
Business travelers
2 review
9.0/10
Great
Posted on Oct 16, 2024
good and nice hotel . will come back again . Thanks hotel .
Response from Property: Dear guest, thank you very much for choosing to stay at Youde Hotel and giving it a five-star rating. The hotel offers a variety of room types for customers to choose from. The rooms are carefully designed and equipped with comfortable and soft branded cotton products, etc Very modern in style. Friendship spreads throughout the five continents, and virtue is renowned throughout the world We look forward to your visit again and wish you good health and a pleasant journey!
Anonymous User
Deluxe Suite (Bathtub)
Stayed in Jul 2023
Travel with friends
1 review
10.0/10
Outstanding
Posted on Aug 15, 2023
hanhhhh
Response from Property: Dear guest, thank you very much for choosing to stay at Youde, and thank you for your positive review of the hotel. Your praise is extremely important to our work and encourages us to move forward. We look forward to your visit again! I wish you good health and a happy life
Haihaihaihai😎
Superior Double Room
Stayed in Jan 2025
Other
13 review
3.5/10
Posted on Feb 25, 2025
The morning female front desk had a bad attitude. There has been no improvement after several years. I don’t know what the relationship is with the leadership. I am disgusted with these two women every time I check in. He has no expression on his face when solving problems, as if to say, "It's up to you to stay or not, I don't mind having you as a customer." He speaks less than the customers and is indifferent when asking questions. It is a five-star luxury hotel with a logo. I stay at the Yude Hotel every year for about 8 years, and I usually stay in executive rooms or suites. It says that cigarettes are required, but I found out it is smoke-free after opening it. The toilet is broken and it's pinching my butt. Check out the next day and go to Shangri-La. The market is so big, you choose your customers and your customers will choose you. The front desk is the meeting point and hub. If the beginning is not pleasant, no one will be happy living there.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for your trust in Youde. It is a pity that I have not been able to get your valuable suggestions every time. We are very sorry that this meeting was caused by a mistake. We are sorry that we failed to provide you with a satisfactory and quiet accommodation experience and we will make improvements. Looking forward to seeing you again! I wish you good health and a happy life!
.
Superior Room (2 Beds)
Stayed in Jan 2025
Travel with friends
23 review
10.0/10
Outstanding
Posted on Feb 28, 2025
The room is quite big, clean and tidy, and afternoon tea and fruit are provided.
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您選擇入住友德,我們也一直努力以最好的方式服務於每位顧客。收到您滿意的住宿體驗及五星好評我們無比開心與喜悦。分期待您的再次光臨!祝您身體健康,旅途愉快!
Anonymous User
Deluxe Suite (Bathtub)
Stayed in Apr 2024
Family
2 review
6.5/10
Posted on May 5, 2024
The previous post said that the hygiene was poor, so why did I stay for two nights? The reason was that I overslept and exceeded the time limit, so I thought about extending it for another night to avoid having to find another hotel. On the day of the extension, there was afternoon tea with a cake, a fruit (dragon fruit, cantaloupe, watermelon) and a drink.
Original TextTranslated by Google
Response from Property: Dear guests: Yes, the hotel provides afternoon tea, desserts and fruit baskets for every guest who stays in the hotel for a longer period. We look forward to your visit again and wish you good health and a happy life!
Guest User
Deluxe Room (2 Beds)
Stayed in Apr 2024
Family
7 review
10.0/10
Outstanding
Posted on May 5, 2024
General introduction and stay experience evaluation of Putian Licheng Youde Hotel:
1. **【3】【2】** The hotel opened in 2018 and was renovated in 2020. It provides fast check-in, free room WIFI, restaurant and 24-hour front desk service. The hotel advocates a green and environmentally friendly lifestyle, responds to reducing the use of disposable plastic products, and no longer actively provides disposable items, but if you need it, you can consult in advance.
2. **【9】【10】【4】** The hotel is strategically located in the middle section of Yanshou Middle Road, the main commercial road in Putian City, close to Putian Sports Center, Putian Grand Theater, Zhengrong Commercial Center and other landmark buildings, with convenient transportation. The hotel has a magnificent exterior and luxurious and elegant interior design. It provides 167 guest rooms of different styles. The guest rooms are fully equipped with WIFI, high-speed Internet access, LCD TV, domestic and international long-distance calls, etc.
3. **【5】【4】** The hotel also has Chinese and Western restaurants, spas, gyms, chess and card rooms, tea art rooms, billiard rooms, conference halls and other facilities to provide guests with a wealth of entertainment and leisure options.
4. **【7】** However, reviews on TripAdvisor pointed out that although the hotel's hardware facilities are great value, the software and services are not satisfactory.
5. **【4】** In addition, there are other hotels to choose from, such as Yishang Hotel, Huitong Haoting International Hotel, Super 8 Hotel, etc., all located in different areas of Putian City, offering different prices and services.
In general, Putian Licheng Youde Hotel has received certain recognition in terms of hardware facilities, but there seems to be some shortcomings in terms of service. If you are considering staying, it is recommended to learn about the latest service situation of the hotel in advance and make a choice based on your own needs.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay at Youde Hotel and giving us a five-star rating. The hotel has a variety of room types for customers to choose from. The rooms are carefully designed and equipped with comfortable and soft branded cotton products, etc., which are very modern in style. We will definitely improve the problems you suggested, and we look forward to seeing you again. I wish you good health and a pleasant journey!
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Apr 7, 2024
The room is the same as the picture, with enough space and good light. It was a very good accommodation experience.
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing to stay in our hotel and for your good comments. The hotel has been working hard to further enhance the provision of more satisfactory accommodation experience for customers. The hotel rooms are designed with innovative modern style as the concept. Give guests a comfortable and perfect accommodation experience. The hotel restaurant also has a variety of luxury boxes of different sizes with different design styles for dining. I am very happy to receive your five-star praise and look forward to your visit again. I wish you good health and a happy life!
Guest User
Executive Queen Room
Stayed in Jan 2025
Business travelers
2 review
10.0/10
Outstanding
Posted on Feb 28, 2025
Very good, but the sound insulation is a bit problematic
Original TextTranslated by Google
Response from Property: 尊敬的賓客您好,非常感謝您選擇入住友德酒店並給予五星好評。酒店有多種不同房型夠顧客選擇。房間都是以精心設計及配備舒適柔軟的品牌棉質品等...非常具有現代風格氣息。對的還新增了洗衣房也是為了更方便顧客的出行需求。友情傳五洲 德譽滿天下..我們期待您的再次光臨,祝您身體健康,旅途愉快!
Guest User
Superior Double Room
Stayed in Feb 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 22, 2024
1. I traveled with friends and stayed at Youde Hotel. I was very satisfied with this hotel. 2. I have a mysophobia. No matter where I stay, I like to see the room first before checking in. Then the front desk lady and a handsome guy took me to see the room politely and enthusiastically. 3. The lobby doesn't look very bright, and it feels a bit dark, but the room is very wide, the facilities are decorated in the style I like, the bed is very soft, and the details on the countertop are also in place. 4. The reviews say that there is a KTV downstairs that is very noisy. I was quite worried about insomnia at the time. The floor that the lady took on the day of check-in was a bit high, and I was very glad that I didn't feel any noise. Then the hotel has convenient transportation, free parking, and a good stadium next to it. It is also convenient to eat nearby. In short, it is a very satisfactory stay experience. If I come to Putian with my friends next time, I will continue to choose this hotel.
Original TextTranslated by Google
Response from Property: Dear guests, thank you for choosing to stay at Youde Hotel and giving us a five-star rating. The hotel has a variety of room types for customers to choose from. The rooms are carefully designed and equipped with comfortable and soft brand cotton products, etc., which are very modern in style. Friendship spreads across the world and virtue is well-known all over the world. We look forward to your visit again and wish you a happy life!
Guest User
Superior Room (2 Beds)
Stayed in Jan 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 2, 2024
The location of the hotel is easy to find, just on the side of the road. The receptionist at the front desk was very polite and took the initiative to contact me to go back and pick up the charger after I left it behind. The room is clean and tidy and worth staying. The orchids at the front desk are really beautiful👍😊
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at Youde Hotel and giving us a five-star review. The hotel has a variety of different room types for customers to choose from. The rooms are carefully designed and equipped with comfortable and soft brand cotton products... very modern style. Friendship spreads across five continents and virtues spread all over the world. We look forward to your visit again and wish you a happy life!
Guest User
Superior Double Room
Stayed in Jan 2024
Travel with friends
1 review
10.0/10
Outstanding
Posted on Mar 9, 2024
The hotel is very good and the price is reasonable. The girl at the front desk was very enthusiastic and provided us with many places to visit. The room is clean and tidy. Worth recommending…
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at our hotel and for your positive review. The hotel has been working hard to further strengthen its efforts to provide customers with a more satisfactory stay experience. The hotel rooms are based on innovative and modern design style. Give guests a comfortable and perfect accommodation experience. The hotel restaurant also has a variety of large and small luxury private rooms with different design styles for dining. We are very happy to receive your five-star praise. We look forward to your visit again. I wish you good health and a happy life!
Guest User
Superior Double Room
Stayed in Jan 2024
Travel with friends
2 review
10.0/10
Outstanding
Posted on Mar 1, 2024
The service attitude was very enthusiastic and they also introduced us to some great places to visit in Putian. Putian Lantern Festival is indeed lively, and the hotel is clean in all aspects and the beds are soft enough.
Original TextTranslated by Google
Response from Property: Dear guest: Thank you very much for choosing to stay at our hotel and for your positive review. The hotel has been working hard to further strengthen its efforts to provide customers with a more satisfactory stay experience. The hotel rooms are based on innovative and modern design style. Give guests a comfortable and perfect accommodation experience. The hotel restaurant also has a variety of large and small luxury private rooms with different design styles for dining. We are very happy to receive your five-star praise. We look forward to your visit again. I wish you good health and a happy life!