Best Punta Cana Hotels

"very bad experience first day no hot water they spend all afternoon in my room trying to fix it so i had no privacy and no room availability finally after my permanet request at 10pm they changed us to another villa but air conditionning very poor ...,Expensive place with a 2 star hotel service i will never go back"

"Fue una experiencia muy bonita el hotel en general es hermoso la habitación la piscina el parque acuático todo súper bien y limpio el entretenimiento es bueno, los restaurantes temáticos muy buenos en el buffet la comida buena pero no tiene mucha variedad, los colaboradores del área de piscina y parque acuático (seguridad) excelente muy serviciales y con muy buena disposición, el chico del área del buffet en los marisco es excelente, más sin embargo tiene cosas que mejorar por ejemplo la mesera Katherine del buffet una llenita bajita califica a los clientes, fue muy incómodo ver como ella trataba a extranjeros con mucha diferencia a la mesa de nosotros, donde ni agua nos llego a poner en mesa fue de muy mal gusto porque fue varias veces que pasó. Por igual el chico que hace las hamburguesas en el área de piscina al lado del bar está falta de entrenamiento para bregar con clientes no tiene ningún tipo de empatía y no le importa dejar al cliente 20 minutos a la espera de una hamburguesa sin tener a nadie más delante como lo hizo conmigo bajo el sol no quise volver a pedir, en total el hotel es bueno y por uno o dos personas no se puede dañar una experiencia tan bonita."

"Gute Lage, direkt am Flughafen von Punta Cana. Der Shuttle Service Mitarbeiter wie auch alle anderen Mitarbeiter waren sehr freundlich . In der Nähe des Hotel waren mehrere Restaurants , eine Eisdiele und eine Apotheke."

"It was nice to stay here Ambience of the hotel is very good The room was clean There are many types of food, from buffets to places where you can drink beer from all over the world, sushi restaurants, and steak restaurants. The food didn't suit my palate because I don't eat much meat, but I highly recommend it to people who love meat."

"Sve je odlicno, daleko je od centra… taxi je 50$ po smijeru. Hrana je skupa ali je dobra 💪🏽"

"My stay was overall great, the room looked good and comfortably accommodated 3 persons with the bed, sofa bed area, the nice kitchen with a big fridge and appliances, and the bathroom was big and looked great. The staff were great and very accommodating, very friendly and helpful in every way. My only complaint would be the lack of insect control. I believe it’s due to the high door that insects can easily crawl under and get inside. Numerous small insects, mosquitoes and even a small lizard at one point were found in the room (compliments to the male front desk worker who came and tried helping to remove the lizard that night). Also cobwebs and dust (minimal) in the ceiling and on the surfaces of high appliances respectively. Seems as though the room I got hadn’t been used in awhile. But overall a wonderful stay."

"This was our first time in Dominicana and we chose this hotel because our tour operator said it was new and we actually liked the pics (they are real by the way, not like in the majority of the hotels where they post only the best to attract guests). First thing that impressed us was that all staff was wearing masks at all times everywhere: inside and outside! No matter if they were showing sport exercises, cleaning or dancing in the lobby in the evening, they were always in masks! Then sanitizers everywhere . Temperature control at the entrance to the hotel and to all restaurants. The staff also makes sure you are wearing a mask and gloves when picking food. Everyone was polite helping and smiling all the time. I will name only some people here just because I didn't take photos of all names, so sorry if I didn't name you. All receptionists were ready to help and solve any problem you have. Bieavenido (thanks for late night talk, now I know when is the Independence day in Dominicana!😊). All our requests were satisfied within 5-15minutes (not Dominican minutes👆🤣). Guys at the restaurant all who were welcoming, thank you for giving us masks and gloves when we were too overwhelmed with holiday activities and forgot to get them🙈. Thank you for always wishing us good morning, nice day and smiling! Guys who take orders inside the restaurants and my Spanish teachers😅 Ramon, Antonio, Wilsoooooon Rincon, muchos gracias! They always ask you how you are, remember your orders and bring them before you think about it. Mariia Soriano and Andy from lobby bar- the smiliest girl and boy ever! Thank you for your Russian and Ukrainian, keep learning, next time I come I will check up on your progress! 🤣 Animation team- you are beyond human abilities!!! Fly yoga, yoga on surf boards, volleyball, water polo(I think it was water polo😅), water bikes in the swimming pool, sexy dancing, jumping on little trampolines..Ruben & Jason, my sister Debora(best breeds from you!❤)and my evening salsa teacher Coca -Cola(don't lose uno in bachata anymore😉). Love you guys! 🥰 I will always remember all of you, how you invited to take part in the activities, how you were showing everything step by step, your patience, your unique personalities. The best chef on this planet Wander Montilla with amazingly beautifully looking and heavenly tasting dishes. 😋 Thank you for your unforgettable dinner at the stake house restaurant! Also, the cooking show in Asian restaurant is worth seeing! The food is amazing and the products are high quality. We are more than happy with our rest!"

"The hotel does not look like the pictures. When I got yo my room, on the first night my room smelled of urine, as if person who was belied me peed and the hotel doesn’t clean it. It was unbearable, I had to ask reception to come and sort it out because I wasnt going to be able to sleep with that smell. The housekeeper came and she swiped the floor and it was much better. The toilet handle was broken despite the water flushing. The room smelled out humidity. Not very sure of they changed the sheets needles I got there or even after. The food was all artificial food, nothing organic. All drinks were from those sachets. Even the sprite tasted different :/ On NYE the food was much better, there were good choices, but still artificial. Overall, it wasn’t that bad, a lot of people seemed to be okay with it. I am very picky so I notice everything."