Top 5-Star Hotels in Puebla

Stunning property and the room was probably one of the most unique and beautiful rooms I've ever stayed in. We were in awe of our bathroom and level of detail in our room and throughout the property, super impressive. Our breakfast at the restaurant was just okay, the coffee was served lukewarm and the dishes we okay, not stellar especially given the price point. Staff was nice, however, my chief complaint is that they were less than flexible seemingly because we booked through Expedia. We were traveling with our two young children arriving off a red eye flight, I requested an early check and when they noticed I booked through a third party site, confirmed it twice and followed that by stating they would not be able to accommodate the request. The hotel was completely desolate, we sat in the un-airconditioned lobby for 3 hours until our tour was scheduled and literally saw two other guests the entire time. The dining room was completely empty as well so it was not a function of having a fully booked property the evening before. I guess my recommendation is to NOT book through a third party site should you have any special requests.

The problem was that I left at dawn and wanted to check out and there was no one at the reception, security or parking

With a stay at Quinta Real Puebla, you'll be centrally located in Puebla, within a 5-minute walk of Zócalo de Puebla and Puebla Cathedral. This eco-certified hotel is 11.3 mi (18.1 km) from Africam Safari and 13.8 mi (22.3 km) from Val´Quirico.Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7:00 AM to 11:30 AM for a fee.Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and meeting rooms. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 84 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries. Conveniences include phones, as well as safes and desks.

Wonderful hotel! Beautiful architecture. It’s a hotel dedicated to wellness, and they do a great job. My husband stayed there couple months ago and had a wonderful yoga session with Karen Lozano, the session was so great that he decided to bring his group of friends to have the same experience. Unfortunately they didn’t have the number of rooms to accommodate us all; but we were still able to organize a class with Karen (sound healing) and it was amazing!!! The rooms are beautiful, super comfortable, and they offer free aromatherapy. The restaurant has a wonderful variety of healthy choices. My only recommendation is that they should let the guest know about their free classes at check in, I found out too late that I had that option.

I went here, back in December of 2021, to celebrate my birthday and boy did I get spoiled rotten because I got to eat local food and received plenty of fond memories and gifts as well. If you are an Ambassador or Royal Ambassador then you will be entitled to having your breakfast and your canapes (snacks) for free. The food was delicious both for breakfast and for canapes.

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

We were there because I had to undergo some cancer screening tests at the nearby Angeles hospital, normally not really a fun trip. But this hotel managed to turn it into a little romantic outing. The rooms were nice (we had a junior suite because the prices were so reasonable), the gym is pretty decent, the pool is heated, and the restaurant is part of a famous Mexican seafood chain. The service everywhere was friendly and professional. This is a very well run hotel. We are very experienced and discerning travelers, on average we spend some two months a years in our retirement traveling all over the world, so this is not an idle complement.

Hotel Boutique Casareyna is centrally located in Puebla, a 3-minute walk from Guardian Angel and 11 minutes by foot from Santo Domingo Church. This luxury hotel is 1 mi (1.6 km) from Puebla Cathedral and 1.7 mi (2.7 km) from Basilica of the Immaculate Conception.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy Mexican cuisine at Casareyna Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 8:00 AM to 12:30 PM for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Very good impression of this hotel, cost-effective, better and cheaper than Mexico City Airport. Well, the airport is for connecting flights. There is a bus from Mexico City Airport to Puebla. It takes ten minutes to get off the bus and take a taxi to the hotel. The traffic is very convenient. The breakfast is local, but the scrambled eggs and broccoli are very suitable for the Chinese stomach. Hahaha The fruit is very fresh. The room we booked does not include breakfast. We paid for the card in the morning. The waiters are very good, but not much English, but the basic communication is still no problem

My wife and i stayed 5 days in June and thoroughly enjoyed the hotel. We had stayed at a classic hotel in the Historic District last year and found those rooms small and a bit old so we opted for the Courtyard this time. Despite the distance from the Zocalo (about 15 to 25 min depending on traffic), Uber never cost more than $4 USD. The hotel is located next to the Las Animas Galleria Shopping Mall and close to the Angelopolis Mall and Gastronomic Area. Our room was comfortable and modern. The hotel is popular for families with kids, particularly on weekends for local tourists, so kids running up and down the hallways can be a problem. We were very impressed with the breakfast buffet (check out the eggs to order) and the service throughout the hotel. Earlier blogs had commented on the smell, particularly in the elevators but we did not find it objectionable. Also the green color of the pool but hotel staff say this is due to the color coat of the plaster. We highly recommend the hotel and plan on returning.