Banyan Tree Hotels in Puebla

Everything was perfect, but I was always asking them to put extra bottles of water in the room (( they didn’t)) and once I called reception to ask for water he say (( we are running out of drinking water, you have to buy in the shop near 24/7)) what is wrong with you guys??? No water??? Are you serious??

We were there because I had to undergo some cancer screening tests at the nearby Angeles hospital, normally not really a fun trip. But this hotel managed to turn it into a little romantic outing. The rooms were nice (we had a junior suite because the prices were so reasonable), the gym is pretty decent, the pool is heated, and the restaurant is part of a famous Mexican seafood chain. The service everywhere was friendly and professional. This is a very well run hotel. We are very experienced and discerning travelers, on average we spend some two months a years in our retirement traveling all over the world, so this is not an idle complement.

Aristos Puebla provides flawless service and all the necessary facilities for visitors. Guests can avail parking facilities at the hotel. At Aristos Puebla, guests can take pleasure in the delightful recreational amenities provided for their entertainment. Discover the fitness amenities at hotel to maintain your health and strength during your getaway.

Hotel Boutique Casareyna is centrally located in Puebla, a 3-minute walk from Guardian Angel and 11 minutes by foot from Santo Domingo Church. This luxury hotel is 1 mi (1.6 km) from Puebla Cathedral and 1.7 mi (2.7 km) from Basilica of the Immaculate Conception.Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.Enjoy Mexican cuisine at Casareyna Restaurant, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 7:00 AM to noon for a fee.Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.Make yourself at home in one of the 46 air-conditioned rooms featuring flat-screen televisions. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

Very good impression of this hotel, cost-effective, better and cheaper than Mexico City Airport. Well, the airport is for connecting flights. There is a bus from Mexico City Airport to Puebla. It takes ten minutes to get off the bus and take a taxi to the hotel. The traffic is very convenient. The breakfast is local, but the scrambled eggs and broccoli are very suitable for the Chinese stomach. Hahaha The fruit is very fresh. The room we booked does not include breakfast. We paid for the card in the morning. The waiters are very good, but not much English, but the basic communication is still no problem

My wife and i stayed 5 days in June and thoroughly enjoyed the hotel. We had stayed at a classic hotel in the Historic District last year and found those rooms small and a bit old so we opted for the Courtyard this time. Despite the distance from the Zocalo (about 15 to 25 min depending on traffic), Uber never cost more than $4 USD. The hotel is located next to the Las Animas Galleria Shopping Mall and close to the Angelopolis Mall and Gastronomic Area. Our room was comfortable and modern. The hotel is popular for families with kids, particularly on weekends for local tourists, so kids running up and down the hallways can be a problem. We were very impressed with the breakfast buffet (check out the eggs to order) and the service throughout the hotel. Earlier blogs had commented on the smell, particularly in the elevators but we did not find it objectionable. Also the green color of the pool but hotel staff say this is due to the color coat of the plaster. We highly recommend the hotel and plan on returning.

Firstly, we were surprised to see, by hotel signage, that it was a Marriott property or we would have communicated with Marriott directly as we are members. Upon arrival I was pressured by front desk staff to submit a deposit ”just in case we made charges”, we knew we would not have any charges yet after the pressure I complied (I did speak to the Manager who cancelled the charge on our last day). We had a double queen bed room, the beds were comfortable, the A/C was the noisiest I've ever heard, louder than the TV unless the volume was raised a lot, it was also difficult to set the desired temperature and if you turned it off (it was always cold! no matter how much we fiddled with it) the room was super stuffy since there are no windows that open. The bathroom was ok yet had no ventilation and the extractor was not working plus the towels were some of the roughest I've ever experienced. Some of the lights in the room were not operating. All the above we did not complain above, they are just what was in the room during our stay. The one thing we did complain about was the TV system in place, we travel a lot and bring our media equipment for nights spent in, like Fire TB, etc. We also have several online media services which we maintain and use all over the world, like VPN, HBO, Amazon Prime, Netlix, YouTube, etc. While the TV in room can allow you to view Netlix and YouTube, you will not be able to access any other service nor use any of your own media devices. I know several families that bring along video consoles for their children to keep them entertained for example, but the system in this hotel is blocked to any devices from your cell phone or any external device and while we don't have children, having to watch Mexican on air programs (and we are 100% fluent) is not my idea of entertainment. HBO shown on their system does not correspond to any of the descriptions shown on the guide. When I brought this issue up to Management they just said ”Oh, yes we do block all content”. It's a small detail but when most people own more than a few devices, it's very close minded of them. At least they don't charge additionally for Internet which Marriott is known to do.... The restaurant on the main floor was another disappointment as the food was completely without flavor and /or salt, for a Puebla offering is not good at all. We paid for the breakfast buffet at $250 per person. They had someone on the grill making eggs (worst Huevos Rancheros ever!), quesadillas, chalupas, etc. The ”guisados” a beef and potatoes one and a chicken one are best skipped. The beans just ok, the coffee was dark water and while they have an espresso machine it was not in operation. So had juice and some mini pastries which were good. We were never tempted to order room service as offerings in town are much better and many are cheaper as well. The staff were very friendly and we enjoyed speaking to them, we also enjoyed our view of the Popocatepetl volcano which is always l

Hotel Diana is in the heart of Puebla, within a 5-minute walk of Palafoxiana Library and Zócalo de Puebla. This spa hotel is 0.3 mi (0.4 km) from Puebla Cathedral and 0.9 mi (1.5 km) from Puebla Convention Center.Pamper yourself with a visit to the spa, which offers massages. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and tour/ticket assistance.Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Mingle with other guests at the complimentary reception, held daily. Quench your thirst with your favorite drink at the bar/lounge.Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Free valet parking is available onsite.Make yourself at home in one of the 27 air-conditioned rooms featuring Smart televisions. Your bed comes with down comforters and premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.

This property is very modern with luxury stone shower and large rooms. Air conditioning worked well, water was hot, and the beds were comfortable. Hotel was spotlessly clean and the price was right. We did not have a car, but parking is available. The breakfast was limited, but fine. The hotel is a walk from the center of town, but it was not a problem for us. The staff was friendly. I would stay here again the next time I am in Puebla.