Hotel Krystal Reviews

without air conditioning room

Wonderful hotel, I would like to come back again next time!

#positive #I was happy with the Cleanliness of the Towels, Outdoor Environment, Politeness of the Staff, Quantity of Amenities; The wifi doesn't work. There are no blackout curtains in the room. The windows are not soundproof.

Von Zimmer bis früshtück alles Ok,mit balkon sehr schön,Ich empfehle es weiter. Sehr nettes Personal.:-))

酒店位置離機場不遠，打車公交都很方便

Good and easy access to central Prague via tram or subway. Situated in a quiet area. Hotel restaurant offers a good menu at a reasonable price. Clean and comfortable rooms. Staff friendly and helpful. Price of rooms reasonable and affordable. Can recommend.

Booked five "superior" rooms for five adults at over £70 a night, for five nights. Rooms were very basic so I dread to think what a standard room is like. Beds not comfortable and lots of door banging at all hours so kept being woken up. Bathroom was at least ok and plenty of hot water in the shower. It looks to me as if the bathrooms have recently been refurbished but the room itself got forgotten. The cleaner visited twice but I'm not sure that much cleaning actually took place, the room was certainly not vacuumed. Breakfast was a little hit and miss and quality of food was among the worst I've had in Prague. On our final morning we arrived with half an hour to spare and found staff clearing food away leaving lots of guests competing for what was left. Requests for replenishment were met with a shrug of the shoulder. Location for Prague's excellent public transport system is ideal but it is around 5km from the main tourist centre. Spending just a little more will get you a much nicer hotel in this wonderful city.

Horrible restaurant. I choosed meal (dumplings filled by smoked meat with cabbage). The person serving the meal warned me that I have to wait for 7 minutes the dumblings to be done. I waited for more than 15 minutes and when the lady noticed me, she found, that she doesn't have cabbage enough. So she took the demonstrative portion which lays two hours on the table nearby the restaurant entry. She put the portion into microwave owen and once it was heaten she just changed the dumplings (which were prepared in the meantime). I remitted to eat such grub! Horrible restaurant! Never more!!!

Not a bad hotel, located in a very convenient and communicative location - easy access from both the airport and the center of Prague. Clean and tidy rooms. Comfortable beds. There is only a bathtub in the bathroom, no shower. This, in my opinion, is impractical and a disadvantage for a hotel. There is no bottled water in the rooms for guests - they must buy it from the bar/restaurant. Another disadvantage as per me. The canteen and the restaurant do not impress as an interior. The food at breakfast is typical of a buffet. It's not bad, but it's nothing special. The food in the restaurant is not bad. In terms of price and quality, the hotel is not bad.

A terrible mishap happened to me and my family on 16 August 2023. The fact is I am Ukrainian who sent her son to Prague to continue his studies interrupted by the war in Ukraine. He was 17 and left for Prague in March 2022. Now he is a student at The Prague Technical University. I hadn't seen him for a year and 5 months. At the beginning of August, my son, Valentyn, booked a room in hotel Krystal, Prague. He thought he had booked for three nights of 16, 17, 18 August 2023. On 16 August, my elderly mother, my daughter and I arrived in Prague for the first time to visit him. We came to the hotel, and at the reception, we found out that my son had confused the month and had booked on 16, 17, 18 September. We were shocked considering we were exhausted after a 30-hour bus trip from Kyiv. I also realized that according to their rules, they were not going to return money in case of canceling the booking. No doubt it is a huge financial burden to our family at the moment. What is appalling is that nobody at the reception didn't offer us any help, even a glass of water for my mother. They just let us go nowhere. I wrote an email to the hotel on 18 August, attaching our bus tickets for the dates in August. Nobody bothered to respond, not to mention offer at least partial reimbursement, considering there is a month ahead before 16 September.

hotel with large, clean rooms, good breakfast..elevator......the coffee is not very good, and there is no ramp for babies...you have to carry them up a lot of stairs to the reception...plus point that there is a fridge....

Sometimes smoking smell in the air can be sensed as there are a lot of balconies. Poor wi-fi Interior a bit dated reminds about 90s No Shampoo for ladies only packaging shower gel for men Very low quality of breakfast served but enough to leave you filled. Overall it is pretty ok for the price. Staff speaks English, hotel is clean overall.

Stayed in hotel from 22.08 till 25.08.2022 with a grp ,this hotel gave us best value for money, Staff professional and very friendly Esp the gentleman in Restaurant in the evening serving dinners.Rooms are new and clean.It is well connected with public transport system.Nearby a nice green park for a stroll . Suggestions:- A ramp is required for transportation of physically challenged guests. More choices for vegetrarians in Menu card.

We had to stay at this hotel following the cancellation of our flight. The reception staff were very friendly. The room was very old, but the bedding and room were clean. I saw that other rooms have been renovated. Very simple breakfast The tram to the airport is an 8 minute walk away.