Gateway Hotel Reviews

First impression overall was my search for indoor elavators. As I am a plus size woman and had returned from a remote place therefore me returning to the city I expect the best night out to spend with family. I already got irritated walking and climbing up stairs just to get to our room. Also the air conditioning in the rooms are cool enough, something I think the management must look into and upgrade. The located is ideal as is it situated just close to the Jackson's International Airport but needs upgrading. All in all our stay was smooth despite, great complimentary breakfast though.

When I checked in the Gateway hotel, the reception staff told me that my name wasn't registered. I was asked to sit and wait more than 40 minutes.

A good deal for the price. Would recommend

Good location

Good service.

Avoid the hotel if you can. Bring your own shampoo and conditioner. They have non-shampoo and conditioner as a hotel policy. Even if you go to the front desk and ask, they don't help you because they don't have shampoo and conditioner. They just give a bar of soap and one towel. the bathtub had mold The room air condition was really noisy. the hotel has stairs to access the lobby and the second floor. I didn't see any elevator to get to the second floor. Nobody helps you with the luggage. The good thing, the hotel has a shuttle to airport.

I had no particular problems! However, I was a little bothered by the fact that I could hear the voices outside and the Wi-Fi was often slow or lost connection.

Very bad experience!