Temple Tree Resort & Spa

Temple Tree Resort & Spa Reviews

Temple Tree Resort & Spa

6X47+C45, Pokhara, Gandaki, 33700, NepalView Hotel Details
Temple Tree Resort & Spa
Temple Tree Resort & SpaTemple Tree Resort & SpaTemple Tree Resort & Spa
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Temple Tree Resort & Spa Guest Reviews

4.4/5
Very Good
56 review
Verified reviews
Location4.4
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(56)
Positive reviews(42)
Reviews with photos/video(16)
Negative reviews(3)
Guest User
Deluxe Room
Stayed in Mar 2022
Travel with friends
1 review
4.5/5
Great
Posted on Apr 28, 2022
nice hotel
Response from Property: Dear Guest,Greetings from Temple Tree Resort & Spa!!!!!On behalf of team members we like to thank you very much for sharing your wonderful experience at TripAdvisor, we delighted to learn that you have excellent experience, great meals, pleasant stay and enjoyed all over facilities offer by resort.We look forward to welcome you again.Thank you,Warm regardsArun Kumar PuriResident Manager
Guest User
Super Deluxe Room
Stayed in Jun 2024
Family
2 review
1.0/5
Posted on Jul 31, 2024
It is seriously inconsistent with the online ratings, which is equivalent to the level of simple homestays in China. % The hotel is located in an alley, and there is no scenery around. % The WiFi signal in the room is as slow as a snail. It has been repaired twice, but there is no improvement. % The room is small and old, with two small beds 90 cm wide and no desk for a computer. % The door lock of the balcony was broken when I checked in. % The bathroom is very small and the facilities are quite simple. % The details are terrible, such as there is only one socket at the head of the two beds, let alone a USB socket. Do not enter, avoid the pit!
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Guest User
Junior Suite
Stayed in Dec 2023
Family
31 review
2.2/5
Posted on Feb 29, 2024
1. House prices are seriously high in the off-season, about twice as much as similar prices in the surrounding area. 2. The refund process is delayed and takes 1 week. 3. The bolts of the bathroom towel rack are loose and the rack falls down. 4. Digital TV always has skynet loops popping up advertisements blocking the screen, and the staff can’t do anything to turn them off. 5. There are too few lamps in the room and the overall brightness is seriously insufficient. It does not match the specifications of the suite and is not suitable for children's living. 6. There is an exclusive lawn outside the suite balcony, which is not bad.
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sonzi010
Junior Suite
Stayed in Apr 2024
Travel with friends
33 review
3.5/5
Posted on Jun 12, 2024
Does not match the picture description
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stonebamboo369
Deluxe Room
Stayed in Dec 2023
Family
33 review
5.0/5
Outstanding
Posted on Feb 27, 2024
very unique.
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Response from Property: Dear Guest,Greetings from Temple Tree Resort & Spa!!!!!Thank you very much for sharing your wonderful hospitality experience at Ctrip. we delighted to learn that you have amazing hospitality experience and very comfortable stay with us.We look forward to welcome you again.Thank you,Warm regardsArun Kumar PuriResident Manager
Guest User
Stayed in Nov 2024
Other
5.0/5
Outstanding
Posted on Dec 22, 2024
We had a wonderful time. Everyone was respectful and very nice we enjoyed the restaurant and the servers were very polite and attentive. The front desk they were welcoming and make everything so easy we had a great time in temple tree lodge..
Response from Property: Dear Valued Guest, Greetings from Temple Tree Resort & Spa!! Thank you very much for the lovely review. Your compliments on our staff's service are greatly appreciated. We aim to create memorable experiences for our guests, and it's rewarding to know we succeeded with your stay. We're committed to maintaining a high standard of accommodation, and your feedback helps us focus on what's important to our guests. We look forward to welcome you back soon. Many Thanks. Best Regards, Sumit Bhandari Dy. Operation Manager
Bob B
Stayed in Oct 2024
Travel with friends
5.0/5
Outstanding
Posted on Nov 25, 2024
A real treasure in the heart of Pokhara. Rooms are spread throughout a beautiful garden area. The huge pool and hot tub were a nice relief after long hot treks. Great food and a well stocked bar topped off a great stay. The 2d floor room with a balcony was a nice decompression space.
Response from Property: Dear Valued Guest, Namaste and greetings from Temple Tree Resort & Spa, Pokhara!! Thank you for your glowing review. We are delighted to hear about your amazing experience in our resort. Your feedback motivates us to keep raising the bar and sets the standard for excellence in everything we do. We eagerly look forward to welcome you soon for another remarkable experience. Many Thanks. Best Regards, Sumit Bhandari Dy. Operation Manager
washington_wahine
Stayed in Oct 2024
Solo travelers
4.0/5
Very Good
Posted on Nov 19, 2024
Temple Tree is a comfortable small spa/hotel near the river in Pokhara. It’s well located with walkable shops and restaurants nearby, inexpensive same day laundry across the street, views of Annapurna range from the street and rooftop, and a reasonable spa and pool on premises. Bottled water, comfortable room and AC, pleasant grounds and well stocked bar are some of the other appreciated amenities. The desk was able to arrange most local excursions and helped me with car transport (there’s also free bus) and ticket for the zipflyer, which was exhilarating. Enjoyed my stay here.
Response from Property: Dear Valued Guest, Greetings from Temple Tree Resort & Spa!! We appreciate your fantastic feedback review and are ecstatic to hear you had a very pleasant experience with us. Your detailed review highlights the positive impression on different facets of our service and also the nearby surrounding. Our first concern is providing excellent customer service, and your compliments confirm that we are succeeding in this job. We appreciate your feedback and hope to see you again soon for another amazing experience. Thanks again for the recommendation. Many Thanks. Best Regards, Sumit Bhandari
Maps10311897045
Stayed in Oct 2024
Couples
5.0/5
Outstanding
Posted on Nov 18, 2024
We stayed in room 43,hotel is an oasis,rooms are kept to match the hotel’s overall vibe.staff were friendly and helpful.I would like to thank Sumit Bhandari and whole team who made our visit to Pokhara memorable. Front desk employee who took us to our room,don’t remember the name but she has made quite impressive interaction during our stay and of course F&B manager who was super courteous and attentive and carried welcoming smile. Thank you all that you do everyday.
Response from Property: Dear Valued Guest, Greetings from Temple Tree Resort & Spa, Pokhara! Thank you very much for an amazing review. We're happy to hear that our dedicated team were friendly and helpful throughout your visit. It was our pleasure to help create a wonderful experience for you, and we truly appreciate your valuable insights about our rooms, amenities and overall attentiveness of our staffs. Please don't hesitate to let us know if there's anything we can do to make your next stay with us even more comfortable and relaxing. We look forward to your next visit soon. Many Thanks. Best Regards, Sumit Bhandari
Andrey S
Stayed in Oct 2024
Family
5.0/5
Outstanding
Posted on Nov 12, 2024
Very comfortable stay in Pokhara near the lake and central shopping street. Nice to relax after a few days of hiking and enjoy the swimming pool, variety of food and drinks, spa. Prices are reasonable and the staff is excellent, very attentive and friendly. Thank you! I recommend to stay.
Response from Property: Dear Valued Guest, Greetings from Temple Tree Resort & Spa!! Thank you so much for the beautiful review. We are thrilled that you enjoyed your stay at our resort so much. Reviews like this make our day, and we appreciate the detailed feedback. We value customer happiness above all else, so we are grateful for your kind words. Looking forward to your next experience with us. Thanks again for the recommendation. Many Thanks. Kind Regards, Sumit Bhandari Dy. Operation Manager
mark n
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 24, 2024
Found this hotel on google, decided to check it out, initially booked only one night but enjoyed my stay so much till I booked another 2 nights. My booking came with breakfast which was excellent, there are slightly changes to the food daily. Hotel has a nice pool and outdoor sitting for meals. Staff is professional, accommodating, and attentive to details. I will def stay at this hotel if back in pohkara
Response from Property: Dear Mr. Mark, Greetings from Temple Tree Resort & Spa!! We sincerely appreciate your business and your valuable feedback. It's rewarding to know that you had an amazing experience with us and decided to extend your stay. Thank you for highlighting our staff's professionalism, food and swimming pool. We’re so happy it resonated with you and look forward to your next visit. Many Thanks. Best Regards, Sumit Bhandari Dy. Operation Manager
Freedom67710607689
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 22, 2024
Fantastic hotel with clean rooms and excellent restaurant, pool and outside bar. Staff is exceptionally welcoming. Loved the view from the pool. Location is great! Close to the lake and shopping. Perfect plz e to recover from the Annapurna 10 trek!
Response from Property: Dear Valued Guest, Greetings from Temple Tree Resort & Spa!! Thank you so much for your kind words! We really appreciate your positive review and it was great to have you as a customer. We are thrilled that you enjoyed your stay with us and had such a great experience by enjoying our pool, bar and the restaurant. We look forward to seeing you again soon. Many Thanks. Best Regards, Sumit Bhandari Dy. Operation Manager
GarethChallingsworth
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 22, 2024
After an exhilarating but exhausting 4 day Poon Hill trek it was wonderful to return to the luxury of Temple Trees. The staff were friendly and helpful. The room was spacious with great extras such as fruit and biscuits. They also helpfully looked after half our luggage while we were trekking. Finally the free airport transfer to the airport ensured a smooth and stress free stay.
Response from Property: Dear Mr. Gareth, Greetings from Temple Tree Resort & Spa!! Thank you so much for your positive feedback! We appreciate your kind words and are so glad that you had a great experience with us. We strive to provide the best customer service, and we’re glad to hear that we succeeded. We would like to thank you for noticing the efforts of our team for the luggage storage, airport transfer and amenities. We look forward to welcome you again soon for another great experience with us. Many Thanks. Kind Regards, Sumit Bhandari Dy. Operation Manager
mhspdl
Stayed in Sep 2024
Couples
5.0/5
Outstanding
Posted on Oct 21, 2024
From outside it looks like other hotels in the city but you see the difference as soon as you enter. Spacious and lush greenery with great pool seems to be small world of its own amidst nearby lake and busy lakeside market. Great access to restaurants and activities. Staffs were welcoming and friendly. Rooms are clean and spacious. Breakfast was good with good options.
6/8
Response from Property: Dear Valued Guest, Greetings from Temple Tree Resort & Spa!! Thank you for the positive review! We are delighted to hear that you had such a great experience. We’re especially pleased that you enjoyed the friendly staff, spacious & clean rooms, resort's ambience and the quality of our breakfast. We strive to provide excellent customer service and high-quality, regional ingredients, so we’re glad that we were able to exceed your expectations. We look forward to seeing you again soon. Many Thanks. Kind Regards, Sumit Bhandari Dy. Operation Manager
Atrip1976
Stayed in Sep 2024
Other
1.0/5
Posted on Oct 7, 2024
The resort is well located but quite cramped. The entrance is that of a dingy two star hotel. We were stuck there for three nights due to Nepal floods, which compounded the agony. Generally the staff is well mannered, but the experience was horrendous as the resort allowed a bunch of noisy Chinese tourists to jump into the swimming pool at 2a.m. in the night. They kept shouting and splashing to the utter dismay of other guests trying to sleep. I had to call the reception and ask them if i should call the police myself. After one hour of drama the hotel staff finally got them out. All this while the resort manager sumit Bhandari was no where to be seen. Next day when i asked for meeting him on breakfast, he was not in the resort and called me at 10 a.m. and expressed his regret, but mentioned that they can’t do much for such tourist’s actions. Summit seemed a clearly lackadaisical guy with high degree of disdain for customers. Next night again those Chinese tourists were extremely loud over their dinner in the restaurant and one could hear them from one’s room. If the resort manager wanted this should had been curbed, but he chose to look the other way. Horrible experience is an understatement.