Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities6.3
Service7.5
Cleanliness7.6
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All reviews(63)
Positive reviews(51)
Reviews with photos/video(21)
Awesome stay(10)
Convenient location(10)
Close to beach(7)
Poor air conditioning(5)
Friendly host(5)
Loved the beach(4)
Negative reviews(12)
Ms_X
Superior Double Or Twin
Stayed in Jun 2025
Solo traveler
11 review
10/10
Outstanding
Posted on Jul 12, 2025
This location has many good restaurants. The beach is clean and beautiful. Workers and very polite and friendly
Response from Property: It has been our great pleasure to welcome you to Ramada by Wyndham Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here. We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions. We look forward to welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Guest User
Superior Double Or Twin
Stayed in May 2025
Family
2 review
9.0/10
Great
Posted on Jun 20, 2025
Great. Staff polite and very helpful.
Excellent location.
Response from Property: It has been our great pleasure to welcome you to Ramada by Wyndram Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here.We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions.We look forward to welcoming you back soon.Best regards,Management TeamRamada by Wyndham Phuket Southsea
Giliam Winckler
Premium King Or Twin
Stayed in Jan 2025
Traveling with friends
21 review
7.0/10
Posted on Feb 8, 2025
No. A very good location and great staff and good breakfasts, but the building is a mess and therefore a travesty. Not only is the new deeper sections of the hotel sporting cement ramps that are evident of a rush job, but the cheap floor boards next to the rooms by the pool are broken in some parts. On top of this, there are no sockets next to the beds in room 220 (and possibly others) and we had to buy a power chord and also ask for an extra one to charge our devices. One of the security guards kept on forgetting who we were every time we tried to park our scooter in the allocated parking bay, and made it uncomfortable. The pool itself needs more regular attention too. Also, our sliding door to our balcony had a latch that kept falling out. As a result, we left earlier than our original planned dates, and never got our money back for that day, despite Trip.com helping. The cleaning staff did a good job, but they often were late in doing so, because I think there was a staff shortage. In short, I won't recommend this place until they're truly done with their renovations.
Response from Property: Thank you for your feedback regarding your recent stay with us. We sincerely regret that our service levels did not meet your expectations, and we want to assure you that we are actively addressing the areas you highlighted for improvement. In response to your comments, we have instructed the relevant department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit and that of our future guests. We hope this experience will not diminish your trust in Ramada by Wyndham Phuket Southsea, and we look forward to the opportunity of welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Markusha
Deluxe Room With Pool View
Stayed in May 2025
Couple
13 review
5.0/10
Posted on Jun 8, 2025
I got catch cold due to aircondition blowing straight onto my body.i was asking for hot water in shower from last three days but i got only called water .toiletries will be provided only if you will asked.finally i did earlier check out and booked another hotel for rest of my stay
Response from Property: Thank you very much for staying with us and for taking the time to share your valuable feedback. We sincerely apologize that our service levels did not meet your expectations during your stay. Please be assured that the areas you highlighted are being actively addressed to ensure improvements in the future. Regarding your comment about the hot water equipment, we regret to inform you that our supplier had to order a part from the factory, and unfortunately, there has been a delay due to the long weekend in Thailand and the hot water had resolve them now. Rest assured, we are committed to enhancing your comfort and that of all our future guests. We truly hope that this experience will not diminish your trust in us and that you will allow us the opportunity to welcome you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Jerico Campuzano
Superior Double Or Twin
Stayed in Jan 2025
Family
124 review
9.0/10
Great
Posted on Mar 1, 2025
Great location good stuff clean safe little outdated some parts price could be lower .. is not all about location..
Response from Property: It has been our great pleasure to welcome you to Ramada by Wyndham Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here. We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions. We look forward to welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Lucie
Superior Double Or Twin
Stayed in Jan 2025
Solo traveler
2 review
7.0/10
Posted on Feb 17, 2025
I had a lot of issues with my room on the first night (insects, AC malfunction, dirty sheets with dead bugs). They gave me another room the following day for the rest of the trip which was much cleaner. Overall the hotel is well located but needs serious renovations.
Response from Property: Thank you for your feedback regarding your recent stay with us. We regret that our service levels may have fallen short of your expectations and would like to assure you that the areas you highlighted are being actively addressed for improvement. In response to your comments, we have instructed the appropriate department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit, as well as for our future guests. We hope this experience will not impair your trust in Ramada by Wyndham Phuket Southsea and we look forward to the opportunity to welcome you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
zhaohua
Premium Plus Double Or Twin Room
Stayed in Dec 2024
Couple
1 review
3.0/10
Posted on Jan 6, 2025
I recently stayed at this hotel and unfortunately, my experience was not up to expectations due to several issues.
Check-in Process: The check-in process was frustratingly slow. The hotel policy stated that check-in could begin at 3 PM, but when we arrived at 4 PM, we were informed that our room was still not ready. We had to wait until 5 PM to finally check in, which was quite disappointing.
Room Quality: The room we received did not feel like a standard guest room. It was evident that the adjacent room was being used by staff for their breaks, and it seemed that the room we were given might have originally been intended for them. It looked like it had only been hurriedly prepared for us, and we found that it lacked basic amenities, such as a hairdryer.
Noise Issues: The soundproofing in the hotel was inadequate. During the night, we were disturbed by the noise from the air conditioning, motorcycles passing by on the road, and the wind rattling the doors and windows. This made it difficult for us to get a good night's sleep.
Overall, my stay was disappointing due to these factors.
Response from Property: Thank you for your feedback regarding your recent stay with us. We regret that our service levels may have fallen short of your expectations and would like to assure you that the areas you highlighted are being actively addressed for improvement. In response to your comments, we have instructed the appropriate department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit, as well as for our future guests. We hope this experience will not impair your trust in Ramada by Wyndram Phuket Southsea and we look forward to the opportunity to welcome you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
LTMILKSHAKE
Deluxe Room Pool Access
Stayed in Nov 2024
Couple
3 review
8.0/10
Very Good
Posted on Jan 3, 2025
Pool room. Large room. Clean bed. Cleaned everyday. Nice hotel in Karon Area. Better for Russians and that region of people.
Ingrid Sofía
Superior Double Or Twin
Stayed in Jul 2024
Couple
4 review
8.0/10
Very Good
Posted on Aug 6, 2024
We had a wedding anniversary, hotel location is perfect, but the hotel is so long and the walking to room is too long, at first we got an old room, after asking for upgrade they move us to a not too old room but better, breakfast is simple and not halal as they said…
Sayuri
Deluxe Room Pool Access
Stayed in May 2024
Couple
3 review
6.5/10
Posted on Jun 8, 2024
Facility was amazing, but super poor breakfast options and staff there always on the phone and sitting chair. No service at all. Housekeeping staff was cleaning room while talking on the phone.
Geeson
Premium King Or Twin
Stayed in Dec 2024
Couple
79 review
10/10
Outstanding
Posted on Feb 1, 2025
Having fun and it is really nice stay
Response from Property: It has been our great pleasure to welcome you to Ramada by Wyndham Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here. We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions. We look forward to welcoming you back soon. Warm regards, Management Team Ramada by Wyndham Phuket Southsea
Guest User
Superior Double Or Twin
Stayed in May 2025
Family
3 review
7.7/10
Good
Posted on Jun 18, 2025
The tea set was accidentally left in the room and was stolen by the waiter, who was unwilling to hand it over.
In addition, the bed sheets in the room smelled very bad, like the kind of stench that had been left for a long time without drying.
The staff seemed very lazy.
The rest was the standard of facilities for a four-star hotel, and the sea was right outside.
Original TextTranslated by Google
Response from Property: Thank you for sharing your feedback. We sincerely apologize for the situation regarding the tea set. Upon investigation, we found that it had been left in the wardrobe drawers when you were checking out. Our team promptly returned it to you after realizing the oversight.We are also sorry to hear about your experience with the bed sheets and the overall impression of our staff. Cleanliness and service are top priorities for us, and we will address these concerns with the team to ensure that such issues do not occur in the future.We appreciate your comments about our facilities and location. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for an improved experienceBest regards,Management TeamRamada by Wyndham Phuket Southsea
Guest User
Premium King Or Twin
Stayed in Feb 2025
Traveling with friends
3 review
8.5/10
Very Good
Posted on Mar 15, 2025
Noisy air conditioner
Poor breakfasts
Pros - very friendly staff, great pool, you can run across the road - and immediately the sea)))
There are more pros than cons, I will definitely come back
Original TextTranslated by Google
Response from Property: Thank you for your feedback regarding your recent stay with us. We sincerely regret that our service levels did not meet your expectations, and we want to assure you that we are actively addressing the areas you highlighted for improvement.In response to your comments, we have instructed the relevant department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit and that of our future guests.We hope this experience will not diminish your trust in Ramada by Wyndram Phuket Southsea, and we look forward to the opportunity of welcoming you back soon.Warm regards,Management TeamRamada by Wyndham Phuket Southsea
Guest User
Deluxe Room With Pool View
Stayed in Jan 2025
Couple
5 review
7.0/10
Posted on Mar 28, 2025
I chose this hotel because I had stayed there twice before. And nothing foreshadowed my disappointment. The hotel is tired, the floor was not wiped even once in 4 days, there are no questions about the towels and the quality of the bed linen. The location is the best that can be in Karon. Breakfast is a separate pain, I have not seen worse anywhere, cold scrambled eggs, watermelon and papaya from fruits, well, you can't keep the variety - make 3 breakfasts to choose from and offer them hot. As a result, we changed the hotel
Original TextTranslated by Google
Response from Property: Thank you for your feedback regarding your recent stay with us. We sincerely regret that our service levels did not meet your expectations, and we want to assure you that we are actively addressing the areas you highlighted for improvement.In response to your comments, we have instructed the relevant department to rectify the issues immediately. Rest assured, we will place a strong emphasis on training to enhance the comfort of your next visit and that of our future guests.We hope this experience will not diminish your trust in Ramada by Wyndram Phuket Southsea, and we look forward to the opportunity of welcoming you back soon.Warm regards,Management TeamRamada by Wyndham Phuket Southsea
Tamara
Superior Double Or Twin
Stayed in Jan 2025
Traveling with friends
26 review
10/10
Outstanding
Posted on Jun 4, 2025
Good hotel
Not far from the beach, everything is nearby, there is a swimming pool and a gym
Original TextTranslated by Google
Response from Property: It has been our great pleasure to welcome you to Ramada by Wyndram Phuket Southsea We would like to thank you for sharing your thoughts about your stay with us. We are delighted to hear that you enjoyed your time here.We are also pleased to know that you appreciated the friendliness of our staff. Your kind words will be shared with our team members, which will serve as a wonderful encouragement as we continue to strive for service levels that leave our guests with positive impressions.We look forward to welcoming you back soon.Best regards,Management TeamRamada by Wyndham Phuket Southsea