Wyndham Garden Naithon Phuket Reviews

Response from Property: Dear Valued Guest,Thank you for sharing your wonderful feedback. We are delighted to hear that you enjoyed your stay with us and appreciated our convenient location near the beach, as well as the hospitality of our team. Your kind words about our staff’s politeness and friendliness truly mean a lot to us.We appreciate your understanding regarding the ongoing development and we are pleased that it did not impact your overall experience. Our goal is to enhance our facilities to provide an even better stay for our guests in the future.It was a pleasure having you with us and we hope to welcome you back again for another enjoyable stay.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback about your recent stay with us. We are delighted to hear that you found our environment clean and enjoyed the friendliness of our staff.We appreciate your comments regarding the cozy atmosphere of our location, which aims to provide a private and relaxing experience for our guests. We also acknowledge your observation about the nearby shops closing early and we are continuously looking for ways to enhance our guests' experience in this regard.Thank you once again for your review. We hope to welcome you back soon for another enjoyable stay.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Ms.Nandia enkh,Thank you very much for your kind review and for giving us a perfect score. We are delighted to hear that you enjoyed our surroundings, amenities, cleanliness and service. Your positive feedback is truly appreciated and serves as a great motivation for our team to continue providing exceptional experiences for our guests.We look forward to welcoming you back for another memorable stay in the future. Should you need any assistance with your next visit, please do not hesitate to contact us.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Mr. Bradley K,Thank you for sharing your detailed feedback about your recent stay with us. We are delighted to hear that you found our staff to be friendly and helpful and that you enjoyed the happy hour cocktails and our pool facilities.We apologize for the inconvenience you experienced with the room cleaning. Your comments have been shared with our housekeeping team to ensure such issues are addressed promptly in the future. We also appreciate your understanding regarding the ongoing construction. We are actively working to minimize any disruptions and we look forward to offering an even better experience once the construction is completed.Regarding breakfast, we strive to provide a variety of options and ensure good value for our guests. Your feedback on the pricing is noted and we will review it to see if adjustments can be made. We are glad to hear that you enjoyed the nearby Beach, restaurant nearby and the convenience of beach access with our provided towels.Thank you for choosing to stay with us at Wyndham Garden Naithon Phuket and for your positive reviews on our property. We look forward to welcoming you back in the future.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your wonderful review and for giving us a perfect 5/5 score. We are delighted to hear that you enjoyed your stay at our property and appreciated the cleanliness and freshness of our facilities.We are glad that the construction work next door did not significantly affect your stay and that you found our rooms to be spacious and comfortable. Your recommendation means a lot to us and we are pleased to have met your expectations.Once again, thank you very much for choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We look forward to welcoming you back for another exceptional experience in the future.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback. We are glad to hear that you found the rooms clean and that the hotel amenities were satisfactory. We sincerely apologize for the aspects of your stay that did not meet your expectations, including the location and breakfast offerings. We understand how important these factors are for our guests and will take your comments into consideration for future improvements.Regarding the amenities, we regret that some services were unavailable during your visit. We appreciate your understanding, and we will work to ensure that our facilities are accessible for our guests in the future.We value your recommendation, and we hope that you might consider staying with us again in the future to experience our continued efforts to improve.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback and for awarding us a perfect 5/5 score. We are pleased to know you enjoyed your stay and appreciated the quality of our rooms and the exceptional service provided by our team.We sincerely apologize for any inconvenience caused by the nearby construction noise. Your understanding in this matter is truly appreciated, and we are continuously working to minimize any disturbances for our guests.We are especially delighted to hear about Marina's assistance during your check-in process. Your kind words will surely motivate her and the entire team to continue delivering excellent service.It was a pleasure having you as our guest and we look forward to welcoming you back for another wonderful stay in the future.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Mr.Darren,Thank you for taking the time to share your feedback regarding your recent stay with us. We truly appreciate your kind words about our staff and are delighted to know that their efforts made a positive impression on your experience. Providing warm and attentive service is always our priority and room was nice and spaciousWe regret to learn about your disappointment regarding the pool's availability during your stay. Please accept our sincerest apologies for any inconvenience this may have caused. While we strive to communicate important updates clearly, we understand how this might have impacted your overall experience. We value your feedback and will review how we present such information to ensure clarity for future bookings.Your feedback is valuable to us as it helps us improve our services. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Shuk Chi Katy,Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you enjoyed our amenities and the quality of service provided by our team.We appreciate your comments about the shuttle bus schedule and our location. Your observations are valuable, and we will review this point to explore opportunities for improvement.Your overall satisfaction means a lot to us and we hope to have the pleasure of welcoming you back in the future. Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for sharing your feedback regarding your recent stay with us. We are delighted to know that you enjoyed our amenities and the quality of service provided by our team.We appreciate your comments about the shuttle bus schedule and our location. Your feedback are valuable and we will review this point to explore opportunities for improvement.Your overall satisfaction means a lot to us and we hope to have the pleasure of welcoming you back in the future. Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at Wyndham Garden Naithon Phuket. We are delighted to hear that you found our hotel clean, cozy, and that the room met your family’s needs. We are also pleased that our friendly staff made your stay enjoyable.We apologize for any inconvenience caused by the ongoing renovations and for the limited dining and shopping options nearby. Your comments on the breakfast selection have been noted, and we will work to improve our offerings to better meet our guests’ expectations.We appreciate your understanding and patience, and we are glad to know that, overall you enjoyed your stay with us. We hope to have the pleasure of welcoming you and your family back in the future.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for sharing your detailed feedback about your recent stay with us. We are pleased to hear that you enjoyed our rooms and appreciated the service provided by our team. Your kind words mean a great deal to us.We sincerely apologize for any inconvenience caused by our location and the ongoing construction nearby. We understand that our distance from major attractions may have posed a challenge. Please be assured that we are actively working to mitigate the impact of the construction and enhance the overall experience for our guests.We greatly appreciate your feedback and will take it into account as we continue to improve our services and facilities. Should your travels bring you back to the area, we would welcome the opportunity to ensure a more seamless experience for you.Thank you once again for your valuable feedback.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Valued Guest,Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We are delighted to hear that you found our hotel clean and conveniently located near both the beach and the airport. It is wonderful to know that you appreciated these aspects of your stay.We sincerely appreciate your suggestions regarding the breakfast buffet. Providing a diverse and enjoyable dining experience for all our guests is a top priority for us. We understand the importance of various tastes and foods preferences, including Middle Eastern cuisine. We will certainly take your recommendations of adding hummus, falafel, labneh and beans into consideration as we continue to enhance our breakfast offerings. Your feedback is valuable and it helps us to improve our services. Thank you vey much for choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We look forward to welcoming you back in the future and providing an even better experience.Warm regards,Pravit R.Front Office Manager

Response from Property: Dear Artem Sl,Thank you for taking the time to share your feedback with us. We are pleased to hear that you enjoyed our convenient location, spacious rooms and the peaceful environment surrounding our hotel. It is great to know that the beach and the overall tranquility of the area met your expectations for a quiet vacation.We sincerely apologize for the inconvenience you experienced regarding the kitchen utensils. We understand how this could be frustrating and will certainly review our policy to ensure it better meets our guests' needs. Your comments are valuable to us as we strive to improve our services.Thank you once again for your review and choosing Wyndham Garden Naithon Phuket as your destination in Phuket. We hope to have the opportunity to welcome you back in the future.Warm regards,Pravit R.Front Office Manager