1-9 Grosvenor Terrace, Glasgow, G12 0TA, United KingdomView Hotel Details
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1 night
Glasgow Grosvenor Hotel Guest Reviews
3.8/5
Good
22 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.1
Amenities3.5
Service3.4
Cleanliness4.1
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All reviews(22)
Positive reviews(20)
Reviews with photos/video(4)
Awesome stay(7)
Awesome rooms(6)
Friendly staff(5)
Negative reviews(2)
jS-
Family Two Double Room
Stayed in Jul 2024
Family
19 review
1.5/5
Posted on Aug 18, 2024
It’s not a Hilton anymore, remember!
I stayed five days and four nights.
There were no elevator services, and I don't trust they are upgrading them. I have to use stairs every day for three floors. I felt I was being cheated and paying that high price.
When entering the room,…a bad smell. Probably the odour was from the carpet
Car park... Full two nights for G mark slots. This means you have to find somewhere else.
Breakfast, no coffee for two days. Ridiculous.
6/18
Guest User
Double Guest Room
Stayed in Aug 2024
Couples
1 review
3.7/5
Posted on Sep 2, 2024
The hotel was beautiful smelt clean. We went to the steak restaurant attached to the hotel wasn’t impressed with it at all alot of things were not available on the menu.
Ahmed
Double Guest Room
Stayed in Mar 2024
Business travelers
1 review
5.0/5
Outstanding
Posted on May 16, 2024
Amazing service with perfect room service and perfect breakfast
Guest User
Double Guest Room
Stayed in Jul 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Excellent location, attentive staff and ease of parking made this trip very good.
HydeBrian
Double Guest Room
Stayed in Oct 2023
Couples
1 review
4.5/5
Great
Posted on Nov 27, 2023
Excellent bar and helpful staff
Lyn Poole
Double Guest Room
Stayed in Nov 2023
Solo travelers
1 review
1.0/5
Posted on Dec 30, 2023
Always a joy to stay here. Rooms comfortable with everthing you need. Sockets, mirrors, light all in right plac in rooms. Care and attention to detail. Beds very comfortable.
Paul Benjamin
Double Guest Room
Stayed in Nov 2023
Family
11 review
4.7/5
Amazing
Posted on Dec 27, 2023
You don't need to step outside: great food, great restaurant, great bar, and wonderful and friendly service. But should you decide to do so, you'll find yourself in the best corner of Scotland best city. (I'd say Britain's, but am still tossing up between Glasgow and Leeds!)
Cafes, independent shops, bars and restaurants, walks, parks, and museums a cynical 15 year old had to be dragged out of. Fantastic time. We booked an extra night. Don't expect the Shangri la. But authentic and homely. I will be back.
Guest User
Double Guest Room
Stayed in Oct 2023
Solo travelers
1 review
4.7/5
Amazing
Posted on Nov 27, 2023
Very comfortable hotel , rooms have everything one would need. Only took off one star in amenities as staffing level at the bar and breakfast service was utterly insufficient for the number of guests. The staff themselves were very pleasant and helpful so not their issue . Management of staff Rita’s need improvement
Tim_Y
Double Guest Room
Stayed in Dec 2023
Couples
3 review
4.2/5
Very Good
Posted on Apr 6, 2024
Good place to enjoy the holidays
Guest User
Double Guest Room
Stayed in Apr 2022
Couples
1 review
4.0/5
Very Good
Posted on May 29, 2022
Hi, on arrival the hotel charged us £250 as they said the room hadn't been paid for! Went to room and checked and we had definitely paid you £204.98 for the room. So at the moment 1 night in a shabby hotel without breakfast has cost us £454.98. This is unacceptable!
Guest User
Double Guest Room
Stayed in Jul 2024
Business travelers
17 review
4.2/5
Very Good
Posted on Aug 15, 2024
The environment is very good, the room facilities are complete, but a little old. The elevator was under maintenance during the few days of stay, and the room was near the staff elevator, which was very noisy.
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Anonymous User
Double Guest Room
Stayed in Jun 2024
Solo travelers
9 review
4.0/5
Very Good
Posted on Aug 1, 2024
The room was clean. The front desk could help call a taxi and the hotel staff were friendly.
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Ayiyi
Deluxe Double Room
Stayed in Aug 2024
Booked for others
13 review
3.0/5
Posted on Sep 17, 2024
My friend said it was really average and there was no water in the room
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Guest User
Family Two Double Room
Stayed in May 2023
Family
7 review
4.7/5
Amazing
Posted on Jul 5, 2023
The location is good, life is convenient, the service at the front desk is good, and they are willing to provide information and provide convenience. The breakfast is a traditional English breakfast with BLACK PUDDING and HAGGIS. The taste is quite satisfactory. The fruit is not fresh, it seems to be canned. It feels like the breakfast is outsourced, not like the hotel's own chef. The room was a decent size, a bit surprised that for a 4 star hotel there is no air conditioning, no bar fridge and no complimentary bottled water.
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Guest User
Double Guest Room
Stayed in Jul 2023
Business travelers
1 review
3.5/5
Posted on Aug 10, 2023
Except for the lobby, the facilities are old, the price is high, the hot water is not hot, not recommended