Latest Reviews for Phu Quoc Island Hotels

InterContinental Phu Quoc Long Beach Resort, an IHG Hotel
4.6/5297 Reviews
Long Beach
Very beautiful resort but sadly did not live up to it's standard. They sold rooms even though they wanted to prioritise their group customer. Coca Cola booked the whole resort during my stay and everything is about their group instead of my stay. They only had 1 F&B outlet opened on that day, instead of their listed many, and even then, they gave me a limit to leave the outlet by 7.30PM. They told me last order was at 6.45PM and when I arrived at 6.30PM one of the staffs did not want to serve me saying that they are closed. I had to remind them that it's not 6.45PM yet and then another staff took over and decided to give me the menu. I asked them where do they expect their other in house guests to dine to which they reply there is a night market not far away from the resort. Imagine paying close to $400/night for a holiday and being told we have no options to dine on the property. In conclusion, with the price I paid, I had expectations and they fell short in providing the service level I was expecting at such an establishment.

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