City Center Rosa Hotel

City Center Rosa Hotel Reviews

City Center Rosa Hotel

số 69B, Khối DV 2, Đường Trần Hưng Đạo, Khu phố 7, Phú Quốc, Duong Dong, Phu Quoc Island, An Giang Province, VietnamSee Hotel Details
City Center Rosa Hotel
City Center Rosa HotelCity Center Rosa HotelCity Center Rosa Hotel
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1 night

Guest Reviews

7.9/10
Good
39 review
Verified reviews
Location7.7
Amenities7.6
Service8.0
Cleanliness8.2
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All reviews(39)
Positive reviews(36)
Reviews with photos/video(5)
Great service(10)
Awesome rooms(9)
Clean and tidy(7)
Great location(5)
Loved the view(4)
Negative reviews(3)
Guest User
Sea View Deluxe Room
Stayed in Apr 2025
Traveling with friends
5 review
9.5/10
Amazing
Posted on Jun 1, 2025
The room is wide and everything is clean. The hotel is on a good location, quite close to the beach and night market. Just only the door locker of the toilet needs to be fixed as it couldn’t be locked.
SatyrFrost
Sea View Deluxe Room
Stayed in Jan 2024
Traveling with friends
20 review
10/10
Outstanding
Posted on Feb 12, 2024
The staff are very kind and helpful. The room I stayed in was large, clean and had the amenities I required. The balcony was very nice. The location of the hotel is close to a public beach, restaurants, an ATM and a convenience store. The neighbourhood is very quiet. I recommend this hotel.
Response from Property: Xin chao, Thank you for your positive review! We're delighted to hear that you had a pleasant experience during your stay with us. It's wonderful to know that you found our staff to be kind and helpful, and that you enjoyed the spacious, clean room with all the amenities you needed. We're glad you also appreciated the balcony and the convenient location near the public beach, restaurants, ATM, and convenience store. Your recommendation means a lot to us, and we look forward to welcoming you back on your next visit! If there's anything else we can assist you with, please don't hesitate to let us know.Rosa Team
Guest User
Balcony Deluxe Double
Stayed in Oct 2023
Couple
2 review
10/10
Outstanding
Posted on Nov 10, 2023
We loved our stay at Rosa Hotel. It was in a great location, easy to walk to everything. The beach is just 5 minutes walk away. The staff were really friendly and attentive and the room was spotless and really comfortable. We would definitely stay again!
Response from Property: Xin chao, Thank you for sharing your wonderful experience at Rosa Hotel! We're thrilled to hear that you loved your stay with us. It's fantastic that you found our location convenient and enjoyed the short walk to the beach. We're delighted that our staff's friendliness and attentiveness contributed to your enjoyable stay, and we're glad you found the room spotless and comfortable. Your kind words mean a lot to us, and we would be delighted to welcome you back for another memorable stay in the future! If there's anything else we can do to make your next stay even better, please don't hesitate to let us know.Rosa Team
nlee
Standard Room
Stayed in Feb 2025
Family
9 review
4.5/10
Posted on Mar 28, 2025
If you have to go up the hill, it may be a bit difficult to haul your luggage on your own. The water pressure is very small, the air conditioner is not cool enough all night, I sweat while sleeping. Someone will come into your room before you wake up in the morning, and then see you still asleep will say sorry sorry and then pretend it's okay. You don't want to lock it, the lock is broken. At 12 o'clock the lobby was pitch black, which was strong, but the employees were polite.
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Response from Property: Dear Valued Guest, Thank you for sharing your experience. We appreciate your feedback and will work on improving the areas mentioned. We're glad you were satisfied with our staff's service. We hope to welcome you again in the future.Thank you Rosa Team
Anonymous User
Standard Room
Stayed in Aug 2024
Solo traveler
1 review
8.5/10
Very Good
Posted on Oct 4, 2024
The transportation was good and the balcony was romantic. The reception was friendly, but the hot water didn't come out well. (Lukewarm) The bed was very hard, which was a downside, but for this price and accessibility, it's not bad. And the room and bathroom were spacious, slightly away from the main road, so it was quiet and there was no smoke smell, which was nice.
Original TextTranslated by Google
Response from Property: Dear Valued Guest,Thank you for your feedback! We're delighted to hear that you enjoyed the convenient location and the romantic balcony. It’s wonderful that you found our reception friendly and appreciated the spaciousness of the room and bathroom.We appreciate your comments about the hot water and bed comfort, and we’ll certainly take them into consideration for future improvements.We hope to have the pleasure of welcoming you back soon!Best regards,Rosa Team
신정
Standard Room
Stayed in Jul 2024
Couple
3 review
10/10
Outstanding
Posted on Nov 18, 2024
The staff was friendly. I had a little trouble with the deposit issue, but they resolved it well.
Original TextTranslated by Google
Response from Property: Thank you so much for taking your time to write a wonderful review like this. We appreciate it so much. If you go back to VN, we glad to see you again.Sincerely,Rosa Team
Malenova Olga
Sea View Deluxe Room
Stayed in Jan 2025
Traveling with friends
14 review
5.0/10
Posted on Feb 19, 2025
Stayed at this hotel with friends in February 2025, rented 2 rooms for 2 nights. One of them was smoky, it was tidied up with aroma candles. The hotel is located far from everything except the night market. But there is nothing to do there every day. The sea is visible from the balcony, it is nice. But walking to it and back is far and tedious climbing the hill where the hotel is located. It is difficult to walk to Kong Kong (about 2 km), and this is the most central place of the island. All the partying, cafes, shops are here. I cannot recommend the hotel, because I did not like the location - on a hill, far from the sea and from the center of tourist life.
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Response from Property: Dear Valued Guest,Thank you for staying with us and for taking the time to leave your feedback. We're glad you enjoyed the sea view from the balcony and hope your time with friends was memorable. We’re sorry to hear that our location wasn’t ideal for your plans, as it does require a bit of walking due to our hillside setting. While some guests appreciate the quieter atmosphere and proximity to the night market, we understand that preferences vary. We also take note of your comments regarding the room condition and will work on improving this. Your input is truly helpful, and we hope to have the chance to welcome you again under better circumstances.Thankyou Rosa Team
Anonymous User
Triple Room Sea View
Stayed in Jan 2025
Traveling with friends
15 review
2.0/10
Posted on Feb 3, 2025
Trash, unclean room, geckos!!!!!! Couldn't sleep at night, the sb man at the front desk directly emailed agoda to refund us and kicked us out, don't book!!!!!!!!!!!! Chinese don't cheat Chinese. We quickly changed to the opposite hotel. Thanks xc for helping.
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Guest User
Standard Room
Stayed in Dec 2024
Solo traveler
66 review
8.5/10
Very Good
Posted on Jan 29, 2025
The service is very good and the staff is very friendly. The room is not too big or too small, it is enough to live in, and there is a small balcony. It is a little distance from the night market, but it is within walking distance. The beach is just opposite
Original TextTranslated by Google
Response from Property: Dear Valued Guest, Thank you very much for your thoughtful review. We're pleased to know that our team made you feel welcome and that the room met your expectations. It's great to hear you enjoyed the balcony and our location—just steps from the beach and within walking distance to the night market. We hope to have the opportunity to welcome you back soon.Kind regardsRosa team
baozi_nk
Standard Room
Stayed in Apr 2024
Couple
6 review
9.0/10
Great
Posted on May 18, 2024
The rooms are new, clean, have a refrigerator and amenities. Such as toothbrushes, cotton buds, combs, hair dryers, and kettles. But on the day of stay there was no hair covering provided. Overall, it's okay for a price of less than a thousand baht. Reserved a standard room, the hotel upgraded to a balcony room, overlooking the sea. The accommodation is in an alley about 100 m. It's a hill. When you walk up, you're panting. Next to it is a bubble tea shop. There is a 15% discount for guests. There is a cafe nearby and the accommodation is far from the night market. Approximately 1 km.
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Response from Property: Xin chao Baozi, Thank you for your review! We’re pleased you enjoyed the clean, new room and the balcony upgrade. We apologize for the missing shower cap and will address this issue.We look forward to welcoming you back!Best regards,Rosa Team
Lovey、
Standard Room
Stayed in Sep 2024
Solo traveler
23 review
9.5/10
Amazing
Posted on Oct 30, 2024
The facilities are clean, the surrounding view is decent, and the staff is friendly. However, it is located at the end of a slight hill, so it is not very accessible to go to the mart or something. If you use Grab, even this will not matter, so you will have a good stay. Thank you for a good night.
Original TextTranslated by Google
Response from Property: Hi Lovey. Thank you so much for your wonderful feedback. We appreciate that you felt contentment with everything about the hotel. If you come back to Phu Quoc, we're so glad if we can see you again.Sincerely,Rosa Team
Chunning
Standard Room
Stayed in Jul 2024
Solo traveler
67 review
10/10
Outstanding
Posted on Aug 26, 2024
It was quite nice, the room was very comfortable and clean, the front desk staff was friendly and the price was very affordable. There is a coffee next to it and the environment inside is also very good! The location is far away from the road and it is very quiet at night. I will stay here again next time
Original TextTranslated by Google
Response from Property: Xin chaoThank you for your wonderful review! We’re delighted to hear that you found the room comfortable and clean, and that our front desk staff were friendly. We’re also glad you enjoyed the nearby coffee shop and appreciated the quiet location. We look forward to welcoming you back on your next visit!Rosa Team
稲冨伸明
Standard Room
Stayed in Jul 2024
Other
16 review
8.5/10
Very Good
Posted on Aug 24, 2024
The room condition and staff service were both good. Public buses are free. There are many buses from morning to night. The bus stop is also nearby.
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Response from Property: Xin chao,Thank you for your positive review! We’re pleased to hear that you were satisfied with the room condition and our staff's service. It’s great to know that you took advantage of the free public bus service and found the frequent schedules and nearby bus stop convenient. We hope to welcome you back soon!Rosa Team
CHUANG WEN KAI
Standard Room
Stayed in Apr 2024
Couple
5 review
9.0/10
Great
Posted on Jun 3, 2024
It is conveniently located near the central street of Phu Quoc Island. It is affordable and cheap, and the hotel is new and clean. The overall appearance of the building is very beautiful. There is a balcony where you can drink coffee and enjoy the scenery. You can see the street and the sea outside.
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Response from Property: Xin chao Chuang Wen Kai, Thank you for your review! We’re delighted to hear that you found our location convenient, our hotel new and clean, and the exterior beautiful. It’s great to know you enjoyed the balcony and the views.We look forward to welcoming you back!Best regards,Rosa Team
Đinh Cun
Standard Room
Stayed in Jul 2024
Traveling with friends
3 review
10/10
Outstanding
Posted on Aug 8, 2024
Clean room, fragrant smell Spacious balcony Very satisfied with the hotel
Original TextTranslated by Google
Response from Property: Hello, Thank you for sharing your positive review! We are happy to know that you enjoyed our clean, fragrant room and spacious, airy balcony. We look forward to welcoming you back on your next stay!Rosa Team