Best Western Premier Sonasea Villas Phu Quoc

Best Western Premier Sonasea Villas Phu Quoc Reviews

Best Western Premier Sonasea Villas Phu Quoc

Sonasea Villas And Resort Complex; Ward 5 Duong Bao Hamlet; Duong To Commune, Duong To, Phu Quoc Island, An Giang Province, VietnamSee Hotel Details
Best Western Premier Sonasea Villas Phu Quoc
Best Western Premier Sonasea Villas Phu QuocBest Western Premier Sonasea Villas Phu QuocBest Western Premier Sonasea Villas Phu Quoc
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Guest Reviews

8.3/10
Very Good
57 review
Verified reviews
Location9.2
Amenities7.7
Service8.5
Cleanliness8.0
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Positive reviews(54)
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Great service(21)
Awesome stay(18)
Near shopping area(12)
Convenient for shopping(12)
Negative reviews(3)
MishMi
Villa - 6 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Dec 2024
Family
6 review
7.0/10
Posted on Feb 4, 2025
Relatively old villas. Pool is a bit small. Location was convenient, close to the restaurants and small shops.
Response from Property: Dear Mr/Mrs MishMiWarmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback regarding your stay at Best Western Premier Sonasea Phu Quoc. We read each and every correspondence from our guests as it allows us to find out what we are doing right and, more importantly, areas in which we can enhance our guests’ experience.I would like to say that it was a genuine pleasure to serve you during your time with us and we look forward to welcoming you back in the very near future.Best regards,General ManagerBest Western Premier Sonasea Phu Quoc
Guest User
Villa - 3 King 2 Single Beds, Non-Smoking, 4 Bedrooms, Balcony, Garden View, Private Pool, Full Breakfast
Stayed in Mar 2025
Family
1 review
9.0/10
Great
Posted on Apr 30, 2025
Best villa for big family 🫰🏻💖
Response from Property: Dear our valued guest,Warmest greetings from the lovely island of Phu Quoc.May I begin by thanking you for taking the time and trouble to write a review of your stay on social mediaIt has been my pleasure to offer our guests a true experience and I am delighted that your stay lived up to your expectations.Rest assured I will share your kind comments with my team to serve as an inspiration for all of us to continue serving our guests in as perfect a way as we possibly can.I hope on your next trip to Phu Quoc we could have the pleasure of your company once again.Best Regards,The ManagementBest Western Premier Sonasea Phu Quoc.
Ankur
Villa - 2 King 2 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Mar 2025
Family
3 review
6.0/10
Posted on Apr 24, 2025
Overall it’s a Basic property, location is very good, as Sonease Night market is walking distance. Beach is nice. In Villa details its written with Kitchen, but if you want to use the kitchen, you have to pay extra. Be ready to pay extra for everything, even Pool Tube air refill they charge…..
Response from Property: Dear Mr/Mrs AnkurWarmest greetings from the lovely island of Phu Quoc.Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful islandBest regards, The ManagementBest Western Premier Sonasea Phu Quoc
Mrpinku
Villa - 2 King 2 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Mar 2025
Traveling with friends
2 review
9.0/10
Great
Posted on Apr 14, 2025
Overall the villa is spacious and good in condition. The room is clean but the private pool and towel is a bit dirty. The buggy services are fast. The staff is very nice and some of them can speak fluent English.
Response from Property: Dear Mr/Ms MrpinkuWarmest greetings from the lovely island of Phu QuocMay I begin by offering my sincere thanks for your invaluable feedback and letting us know how you enjoyed your stay at Best Western Premier Sonasea Phu Quoc.We really appreciate your wonderful comments about us, and we would like to share to all our colleagues your feedback as motivation to continue to entertain our future guests.It is a pleasure to have you here with us, and we look forward to welcoming you back to our hotel in the future for another memorable stay.Best Regards,General Manager.Best Western Premier Sonasea Phu Quoc
Jawni Hingh
Villa - 3 King 2 Single Beds, Non-Smoking, 4 Bedrooms, Balcony, Garden View, Private Pool, Full Breakfast
Stayed in Feb 2024
Family
12 review
6.5/10
Posted on May 5, 2024
Close to the airport so quite convenient but the villas have seen better days. Issues with air conditioning and bathrooms so there are likely better options on the island.
Response from Property: Dear Mr/Ms Ng,Warmest greetings from the lovely island of Phu Quoc.Thank you for taking the time to share your experience at the Best Western Premier Sonasea Phu Quoc!We are pleased to hear that you enjoyed your recent stay and were satisfied with the quality of service provided by the hotel's staff. According to your comments about the infrastructure of the Hotel, we have carefully considered it and will improve it when there is a renovation plan in the future.It is always a pleasure to welcome you and your family, on behalf of all the staff at Best Western Premier Sonasea Phu Quoc, I look forward to welcoming you back one day soon.Best Regards,General ManagerBest Western Premier Sonasea Phu Quoc.
Yvonne-Chan
Villa - 1 King 4 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Jun 2024
Family
30 review
7.5/10
Posted on Aug 25, 2024
Location is fine but people are not friendly at all
Response from Property: Dear Mr/Mrs Yvonne-ChanWarmest greetings from the lovely island of Phu Quoc.Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. As we strive to provide the highest level of service everyday; we truly regret to learn that we did not meet your expectation for the delivered service. Our team appreciates your candid feedback that we will be sure to address and we are constantly working to make improvements on the quality wherever possible.Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this beautiful islandBest regards, General ManagerBest Western Premier Sonasea Phu Quoc
Enkhtsetseg
3 Bedrooms Villa 2 King 1 Twin
Stayed in Dec 2022
Family
8 review
9.5/10
Amazing
Posted on Jan 23, 2023
Everything was wonderful. Enjoyed every minute of it. We booked 3bedroom villa with pool. Every room has a shower and bathtub and nice comfortable beds. Definitely will stay again
Response from Property: Enkhtsetseg 先生/女士 您好,請轉達我們最熱烈的問候從漂亮的富國島。首先,我要感謝您花時間和精力在社交網絡上留了自己的假期體驗。我們很高興能夠為我們的客人提供真正難忘的體驗,我們很高興知道您的入住符合您的期望。請放心,我會跟我的團隊分享您的善意評論,以激勵我們所有人繼續以最好的方式為我們的客户提供服務。我希望在您的下一站來富國,我們可以有榮幸再次接待您。此致敬禮,總管理酒店Best Western Premier Sonasea 富國
Anonymous User
Villa - 3 King 2 Single Beds, Non-Smoking, 4 Bedrooms, Balcony, Garden View, Private Pool, Full Breakfast
Stayed in Jun 2025
Family
6 review
9.5/10
Amazing
Posted on Jul 28, 2025
The location is perfect, the house is clean. The staff are friendly and polite. It's a good place for a family. The only downside is that the kitchen doesn't have any utensils. The pool lights are a little dim at night.
Original TextTranslated by Google
Response from Property: 先生/女士 您好,請轉達我們最熱烈的問候從漂亮的富國島。首先,我要感謝您花時間和精力在社交網絡上留了自己的假期體驗。我們很高興能夠為我們的客人提供真正難忘的體驗,我們很高興知道您的入住符合您的期望。請放心,我會跟我的團隊分享您的善意評論,以激勵我們所有人繼續以最好的方式為我們的客户提供服務。我希望在您的下一站來富國,我們可以有榮幸再次接待您。此致敬禮,The ManagementBest Western Premier Sonasea 富國
Guest User
Villa - 2 King 2 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Jun 2025
Family
4 review
9.0/10
Great
Posted on Jul 21, 2025
The villa is big enough, the running water is clean, the breakfast buffer is rich, highly recommended
Original TextTranslated by Google
Response from Property: 先生/女士 您好,請轉達我們最熱烈的問候從漂亮的富國島。我們真誠感謝貴客讓我們知您是怎麼享受自己的假期在我們Best Western Premier Sonasea富國。我們真的很感激您的意見給我們酒店團隊。您的反饋是我們的鼓勵讓我們不停的提高,繼續滿意在未來的客人。所以我們會送您的感謝給全部酒店團隊做動力。很榮幸可以接待您,希望在未來可以再歡迎您來到我們的Best Western Premier Sonasea富國。此致敬禮,The ManagementBest Western Premier Sonasea 富國
beautiful guy
Villa - 1 King 2 Single Beds, Non-Smoking, Two Bedrooms, Balcony, Garden View, Private Pool
Stayed in Jun 2025
Family
2 review
8.5/10
Very Good
Posted on Jul 31, 2025
I was happy that they responded promptly to my various requests. Breakfast was so-so.
Original TextTranslated by Google
Response from Property: Dear our valued guest,사랑스러운 푸꾸옥 섬에서 따뜻한 인사를 드립니다. 귀하께서 소셜 미디어에 숙박 후기 작성을 위해 시간을 내주신 것에 대해 진심으로 감사드립니다. 저희는 손님들에게 진정한 경험을 제공하는 것을 기쁘게 생각하며, 귀하의 숙박이 기대에 부응했다는 소식에 매우 기쁩니다. 귀하의 소중한 의견을 저희 팀과 공유하여, 앞으로도 고객님을 최상의 방식으로 모실 수 있도록 영감을 주겠습니다. 다음 푸꾸옥 여행에서도 다시 귀하를 모실 수 있는 기회를 가질 수 있기를 바랍니다.감사합니다.The Management베스트 웨스턴 프리미어 소나시아 푸꾸옥
Guest User
Villa - 2 King 2 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in May 2025
Family
1 review
4.0/10
Posted on Jun 30, 2025
The villa building has poor facilities, so you have to call a buggy to the hotel building every time, which is inconvenient, and the staff ask you to write a Google review with your name on it. The facilities are old, and you can see rust, small insects, and stains on the furniture…
Original TextTranslated by Google
Response from Property: Dear our valued guest, Warm greetings from the lovely island of Phu Quoc. Thank you for your valuable feedback. We are very sorry and disappointed that we did not meet your expectations and did not fully enjoy your recent stay. We sincerely apologize for the low rating due to our shortcomings. This is clearly not up to Best Western standards. We take your valuable feedback seriously and will do our best to avoid such issues in the future. We hope that this unfortunate experience will not completely overshadow your impression of our hotel and we look forward to welcoming you again for a more enjoyable experience at Best Western Premier Sonasia Phu Quoc. Sincerely, The Management Best Western Premier Sonasia Phu Quoc
Guest User
Villa - 6 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Apr 2025
Traveling with friends
1 review
7.0/10
Posted on Jun 2, 2025
The staff's friendliness and the room structure were good, but The shower faucet was broken and water accumulated on the bathroom floor, making it uncomfortable to shower. And when I woke up in the morning, there were dead bugs of unknown origin on the bathroom floor.
Original TextTranslated by Google
Response from Property: Dear our valued guest, Warm greetings from the lovely Phu Quoc Island. We sincerely appreciate your review of our hotel. We hope you had a comfortable stay with us. We strive to provide the best service every day and are very sorry that we did not meet your expectations. We appreciate your honest feedback and will make sure to address it. We are constantly striving to improve our quality wherever possible. Thank you again and we look forward to welcoming you back soon when you travel to this beautiful island. Best regards. The Management Best Western Premier Sonacia Phu Quoc
The Libra
Villa - 2 King 2 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Apr 2025
Traveling with friends
3 review
10/10
Outstanding
Posted on Jul 27, 2025
Hotel Services: The hotel offers a shuttle service, including resort cars, that shuttle between the lobby and the villas. You can also call a taxi in advance, which is very convenient. 💯 Facilities: Well-equipped. In addition to the pool near the lobby, each villa has its own private pool. 🏊✨ Food: A daily buffet breakfast is included with your villa reservation, along with unlimited PHO. Nice! 🍜
Original TextTranslated by Google
6/10
Response from Property: The Libra 先生/女士 您好,請轉達我們最熱烈的問候從漂亮的富國島。首先,我要感謝您花時間和精力在社交網絡上留了自己的假期體驗。我們很高興能夠為我們的客人提供真正難忘的體驗,我們很高興知道您的入住符合您的期望。請放心,我會跟我的團隊分享您的善意評論,以激勵我們所有人繼續以最好的方式為我們的客户提供服務。我希望在您的下一站來富國,我們可以有榮幸再次接待您。此致敬禮,The ManagementBest Western Premier Sonasea 富國
Anonymous User
Villa - 3 King 2 Single Beds, Non-Smoking, 4 Bedrooms, Balcony, Garden View, Private Pool, Full Breakfast
Stayed in Mar 2025
Family
3 review
6.5/10
Posted on Apr 19, 2025
The hotel's hardware is very poor. The hot water in one of the rooms is yellow, the bathtub in another toilet is clogged, the air conditioner is not cold enough, and the hair dryer broke halfway through use... The only thing is that the staff is very friendly and there is a night market opposite the hotel. 
Original TextTranslated by Google
Response from Property: Dear our valued guest,Warmest greetings from the lovely island of Phu Quoc.Thank you for taking the time to share your experience at the Best Western Premier Sonasea Phu Quoc!We are pleased to hear that you enjoyed your recent stay and were satisfied with the quality of service provided by the hotel's staff. According to your comments about the infrastructure of the Hotel, we have carefully considered it and will improve it when there is a renovation plan in the future.It is always a pleasure to welcome you and your family, on behalf of all the staff at Best Western Premier Sonasea Phu Quoc, I look forward to welcoming you back one day soon.Best Regards,The ManagementBest Western Premier Sonasea Phu Quoc.
LiveEveryMoment
Villa - 2 King 2 Single Beds, Non-Smoking, Three Bedrooms, Balcony, Garden View, Private Pool
Stayed in Feb 2025
Family
10 review
9.5/10
Amazing
Posted on Mar 13, 2025
The hotel is very conveniently located, there is a hotel car to the nearby night market, the staff attitude is very friendly, will think more for the guests . There are plenty of places to eat breakfast, I didn't feel crowded or would fight for food.
Original TextTranslated by Google
Response from Property: 先生/女士 您好,請轉達我們最熱烈的問候從漂亮的富國島。我們真誠感謝貴客讓我們知您是怎麼享受自己的假期在我們Best Western Premier Sonasea富國。我們真的很感激您的意見給我們酒店團隊。您的反饋是我們的鼓勵讓我們不停的提高,繼續滿意在未來的客人。所以我們會送您的感謝給全部酒店團隊做動力。很榮幸可以接待您,希望在未來可以再歡迎您來到我們的Best Western Premier Sonasea富國。此致敬禮,總管理酒店Best Western Premier Sonasea 富國