Hotels near Urban Jungle, Philadelphia

The hotel is very good, the display is large, the bed and pillows are very comfortable to sleep, the bathroom decoration is very good.

Nice apart-hotel with good central location in Philadelphia and nice views. Breakfast quality could be improved.

Juan at the front desk saved the day as I needed to change two rooms- the first one was dirty and the second one smelled like smoke. Juan made sure he got me a room that was clean and even went with me to make sure. The staff is courteous and professional.

#positive #I was happy with the Mosquito Control Measures, Corridor Soundproofing, Nearby Activities, Toiletries, Nearby Shops, Room Layout; The clerk here is very friendly. If I want to wash clothes, she will take me there and teach me how to do it. I booked a room for four people, and there was only one other person there that day, so it was very quiet and comfortable. In addition, you need to swipe your card to enter and exit, and the location is also very quiet. I need to remind everyone that hotels in the United States do not bring toiletries. If you don’t bring them, just go to the nearby Chinatown to buy them. You can also buy locks there, so you can feel free to lock your things in the cabinet and go out to play with various things.

The hotel rooms were very nice and clean. Had all the necessary amenities. There's a shuttle to and from the airport. The staff was courteous especially Elaine and Djamal, they answered any questions that I had with professionalism. I will be back here again.

For a 5 star hotel, I am very disappointed with this hotel. First the valet parking guy doesn’t tell you what the parking options are and just drive your car away which defaults to valet parking, when we could’ve done self parking. Checking in was a long time. The room was standard, the king size bed was waited as the mattress size doesn’t match the bed frame, it’s about 6 inches coming outside of the frame. The pool was like a zoo full of people and kids, no chair to sit or put your stuff on, towels ran out quickly, the floor in the pool are was dirty and muddy, no one cleans or maintains it. When you need something and call front desk, it’s either busy or they put you on hold. The standard just doesn’t match five star criteria.

Traveling with my family, I booked a suite. I read the reviews after booking. I was a little confused, but my family comforted me that it was only for one night. After checking in, I felt pretty good. After all, the price was less than RMB 900. It was still a good deal for 5 people. The sofa bed in the living room was quite large. The sanitary conditions of the room were okay, and there were no bugs or unclean bedding mentioned in some negative reviews.

I understand that the property had been renovated. The room looked okay, I found dried crusty blood stains on the bedsheets. The room walls are thin, needless to say everyone screaming at each other in the room next door (probably high on **** and alcohol) at 1 am in the morning is my nightly entertainment? Only 2 sets of towels and this new eco-friendly policy means you don't get any new towels unless you ask and then nobody shows up. The toilet paper holder in the bathroom was broken, I had to flush the toilet a couple of times for it to work. The shower is nice and spacious. The cleaning crew must have been understaffed, because there was mold in between the shower tiles. There is no functioning ventilation in the bathroom. The air conditioning, when and if it works, is super loud. Upon arrival it was set to 72, I tried changing it to 68, but it jumped back to 72. TV was working, unlike the remote, some keys were just dead. The room smelled musty. No microwave, the fridge was not cooling either. I thought maybe the ice machine on the 5th floor could cool my water down a little. Come to find out that the ice machine wasn't working and from the looks of it, it never has! Also, the ice machine room looks like World War 2 has left its mark. The ceiling is about to fall down and it's dirty. The hallway has nice carpet but again, the cleaning crew might not be fully staffed and dirty fries were left all over the hallway (5th floor). I see that the hotel has a non-smoking policy. This may apparently only apply to cigarettes. Floor 5 and 12 reek of ********* so badly, it creeps into the rooms and makes a good night sleep close to impossible. It's not a whiff you get from someone who has recently smoked walking by, it comes from the rooms. It is utterly disgusting and Hilton should be ashamed. The staff at the front desk is jaded and rude, I'd be too if I had to deal with what's coming through that hotel. Breakfast doesn't open until 7am which didn't work for us because we came for a business trip and had to leave the hotel by 7am. Also, breakfast is not included in the $700 for 2 nights. Instead you choose from 3 or 4 overpriced omelets from a menu. $40 for 2 mini omelets and a cup of coffee. It didn't taste too bad but that price is not justified. Also, the breakfast room is way too dark. I could barely see the food in front of me. Parking is an insult to be honest. Philly is not a safe city and for $700 for 2 nights I would have expected parking at the hotel or at least covered parking that is being monitored at no extra charge. Instead, you can drive 1500 yards down the road to an open parking lot that will cost you $13 a night ($15 if you use a valet). It is not monitored, no security and any random person can walk in there and wreak havoc. Shameful. Overall, not a Hilton experience, for the price I paid I would have expected service which I didn't get. Never again and I am hoping other Hilton properties aren't so shameful.

I live not far away from this hotel and bring my family here a lot and is for some reason always greeted by mr Sharif W. He is awesome, goes way and beyond to make sure your stay is more then average and goes way and beyond to help with any issues you may have. He always has a smile when he greets you always ask how was your day and welcome to the Delta hotel even though he sees me and my family a lot he always makes us feel welcome. This shouldn’t go unnoticed because there are a lot of ignorant front desk employees to makes you feel like you should go spend your money elsewhere but not here. Thank you Mr Sharif W for just being a great person and hopefully one day you will climb the ladder all the way up to sit in corporate and show them what being a Great Employee looks like. From Elijah Vereen and his Family