Top 5-Star Hotels in Philadelphia

Juan at the front desk saved the day as I needed to change two rooms- the first one was dirty and the second one smelled like smoke. Juan made sure he got me a room that was clean and even went with me to make sure. The staff is courteous and professional.

Facilities: The facilities are good, but some needs such as refrigerators and microwave ovens need to be called separately, but the hotel will respond in a timely manner. Hygiene: Hygiene is very good, clean and tidy! Environment: The geographical location is extremely superior, and it is very convenient to do everything. Ordering Chinese food takeaway is very close to Chinatown, and the food is always hot when it is delivered.

Still my favorite Four Seasons, one of their best properties. Not just because it's physically stunning, but because of the outstanding service. They always recognize us as returning guests, upgraded our room, and provided multiple amenities over the course of our 8-night stay. Housekeeping is very conscientious and responsive to any request. When our waiter forgot to put our breakfast order in, he comped our beverages, even though it was actually better for us as we had a late-arriving guest joining us, and we appreciated that they didn't rush us or have a problem with that. Even when I inquired about late checkout on a day I knew they were sold out, instead of just saying no, they apologized that they could only give me an extra half hour. That gracious response speaks volumes to their customer service approach, and makes the guest feel valued. The location is good, and the house car service is much appreciated. I can't imagine wanting to stay anywhere else in Philadelphia.

The breakfast room is beautiful. The front desk service is very good and very serious. I changed my change once, but I didn't expect to be so serious: there are banknotes of various denominations and they are neatly placed, which is not easy!

The location is awesome. Easy to get to and from the major attraction in the city. i was there for the Penn Relays and it was a great, easy scenic 1.5 mile walk to and from each day. Got my exercise while seeing the city from on foot. Best of all on my walks this was how i decided where I would eat breakfast and dinner. So I was able to try something different each day. i was a little tempted to try Ruth Chris but I did not :(. The train ride to and from the airport was quick, easy directions to follow and though not the most scenic ride on the train, seeing the steel and stuff looks industrial America. I likes!! I did try one of the take out Chinese food spots ..oh man.. that was colorful to say the least...Bring Your Own Bag!! What an experience that was.. I guess its a city thing. The room was nice. I got real comfy real fast. The bed was super comfy and the view reminded me of my college days in NY. Just watching cars go by and at night with the lights reflecting off the windows creating various patterns. My only challenge was the TV... can you believe after all that good stuff my issue was the TV!? Just the hardest thing to navigate. maybe its cause I dont watch enough TV. :).

This is the first time I stayed in Philadelphia. The hotel is renovated from an old building. The location is invincible, the decoration is exquisite, and the breakfast is delicious. I haven't been to the beautiful country for four years. I found that their service is learning from Asian hotels, and the improvement is quite obvious.

The location of the hotel is located in the city center. It is very convenient for eating, shopping, and going to the main check-in locations. You can walk to the city hall and other places in a few minutes. Diagonally across from the hotel is the reading market. Communicate with the hotel front desk in advance to delay check-out, and the service staff responded in a timely manner, extending it by an hour and a half, a very good service experience.

The location of the hotel is very good. On the left hand side is the town hall. On the right side, a few streets are the Independence Palace. The opposite is Marriott. There are delicious coffee and bread downstairs. It is very convenient to eat and go shopping.

The location of the hotel is very good, it is very convenient for dining, shopping and sightseeing around. The lobby is decorated with modern design. There are three restaurants on the first floor, each with its own characteristics, all of which are good. The rooms are not small, well equipped, clean and tidy. Overall it feels great value for money!

Excellent location. Very easy to walk anywhere. A bit of a small room but good for 1 or 2 people. Room is not sound proof at all, heard next door chit chatting late at night.