Empress Pattaya Hotel

Empress Pattaya Hotel Reviews

Empress Pattaya Hotel

436/21 Pattaya 2nd Road, Pattaya City, Chon Buri, Na Kluea, Bang Lamung, Chon Buri Province, 20150, ThailandSee Hotel Details
Empress Pattaya Hotel
Empress Pattaya HotelEmpress Pattaya HotelEmpress Pattaya Hotel
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1 night

Guest Reviews

8.7/10
Very Good
299 review
Verified reviews
Location9.2
Amenities8.1
Service8.6
Cleanliness8.8
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All reviews(299)
Positive reviews(285)
Reviews with photos/video(78)
Great value for money(24)
Convenient for shopping(23)
Large rooms(18)
Close to beach(16)
Easy to get around(10)
Average sound insulation(7)
Would stay again(5)
Great swimming pool(5)
Negative reviews(14)
Chunli Fai
Deluxe Empress King Room
Stayed in Jun 2025
Traveling with friends
5 review
9.0/10
Great
Posted on Jul 20, 2025
Great location close to Terminal21 department store, very clean and valuable! I like the view from roof top.
Response from Property: Dear Mr. Chunli,Thank you so much for your wonderful feedback!We’re delighted to hear that you enjoyed our great location near Terminal 21, the cleanliness of our hotel, and the rooftop view. It’s always our pleasure to provide value and a comfortable stay for our guests.We look forward to welcoming you back soon!Empress Pattaya Hotel
Wael
Deluxe Empress King Room
Stayed in Feb 2025
Solo traveler
3 review
10/10
Outstanding
Posted on Mar 19, 2025
Excellent hotel, nice large rooms that are clean. Friendly staff. Location is great, right on second road, very easy to move around. Checking in and out was very easy and quick. Hotel rooms and amenities look similar to the photos.
Nitish
Deluxe Empress King Room
Stayed in Oct 2024
Solo traveler
1 review
8.0/10
Very Good
Posted on Dec 2, 2024
Located on the main road with nearby attractions- Terminal 21, Central Marina, Alcazar. Easy to walk to the attractions. Checkin went in smooth, rooms are spacious. Only problem is they are not flexible for late checkout even for 30 minutes which is quite disappointing.
6/11
Guest User
Deluxe Empress King Room
Stayed in Feb 2025
Traveling with friends
28 review
10/10
Outstanding
Posted on Mar 18, 2025
Very Good
Guest User
Empress Corner
Stayed in Nov 2024
Solo traveler
10 review
8.5/10
Very Good
Posted on Jan 3, 2025
The location is good.
Kengkub
Deluxe Empress Twin Room
Stayed in Jun 2025
Traveling with friends
1 review
9.0/10
Great
Posted on Jul 20, 2025
Nice service. Very good location. Recommend.
Response from Property: Dear Mr. Kengkub,Thank you very much for your kind words!We’re glad you enjoyed our service and convenient location. Your recommendation means a lot to us!We look forward to welcoming you back soon.Empress Pattaya Hotel
Goh
Deluxe Empress King Room
Stayed in Oct 2024
Traveling with friends
5 review
10/10
Outstanding
Posted on Dec 14, 2024
Hotel was very clean. Location was strategic. Cross the road and you’ll arrive at Central Marina. Very close to Terminal shopping centre as well. Staff was well mannered and helpful with questions. Overall a very good place to stay
Guest User
Deluxe Empress King Room
Stayed in Jun 2025
Family
4 review
7.0/10
Posted on Jul 15, 2025
Room smell of smoke, had to get new one
Response from Property: Dear Guest,Thank you for your feedback, and we sincerely apologize for the inconvenience you experienced with the room. Your comments help us improve, and we hope to welcome you back for a more pleasant stay in the future.Best Regards,Empress Pattaya Hotel
Guest User
Deluxe Empress King Room
Stayed in Feb 2025
Family
12 review
10/10
Outstanding
Posted on May 21, 2025
Good and very convenient not far from terminal 21 pattaya
Guest User
Deluxe Empress King Room
Stayed in Mar 2025
Traveling with friends
19 review
10/10
Outstanding
Posted on May 26, 2025
Best hotel in Pattaya and great value for money.
jaleel shaheen
Empress Corner
Stayed in Sep 2024
Traveling with friends
2 review
7.0/10
Posted on Jan 15, 2025
The location of the was perfect 👌 I will stsy here again if I am in pattaya
Guest User
Deluxe Empress King Room
Stayed in Jul 2024
Couple
48 review
7.5/10
Posted on Aug 7, 2024
Excellent location, with just central marina mall across the road and Terminal 21 mall 5 mins walk away. Hotel room is good size and clean. Toilet floor uses nonslip tiles so is very slippery with high fall risks, dangerous to elderly. Room had strong musty smell, quite unpleasant. Toilet bowl emits urine smell after flushing, not sure why.
ЙС
Deluxe Empress Twin Room
Stayed in Jun 2024
Family
6 review
9.5/10
Amazing
Posted on Sep 11, 2024
The place was very beautiful and peaceful but It just a bit far from city & convenience store like 7-11. The car parking a bit small but the place is safe because they have a security man look after the hotel.
sho_2277
Deluxe Empress King Room
Stayed in Jun 2024
Solo traveler
2 review
6.0/10
Posted on Jul 23, 2024
The location was good, close to Pattaya Beach and Terminal 21. However, it was not available to use hot water for the taking shower... That was the worst point for me.
Wattobyte
Deluxe Empress Twin Room
Stayed in Jun 2024
Traveling with friends
6 review
8.0/10
Very Good
Posted on Jul 20, 2024
Location is EXCELLENT , Main Street, 5 mins walk to Terminal 21 Pattaya. Room is spacious and breakfast is worth the price. However, there is limited of car parking lot.