Aster Hotel and Residence

Aster Hotel and Residence Reviews

Aster Hotel and Residence

หมู่ที่ 9 85/85 Central Pattaya Rd, Bang Lamung, Chon Buri Province, 20150, ThailandView Hotel Details
Aster Hotel and Residence
Aster Hotel and ResidenceAster Hotel and ResidenceAster Hotel and Residence
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Aster Hotel and Residence Guest Reviews

4.5/5
Great
240 review
Verified reviews
Location4.4
Amenities4.5
Service4.6
Cleanliness4.6
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All reviews(240)
Positive reviews(230)
Reviews with photos/video(57)
Awesome amenities(34)
Large rooms(20)
Many amenities(13)
Delicious breakfast(13)
Perfect for business trips(8)
Well decorated(7)
Stayed multiple times(5)
Friendly front desk staff(4)
Negative reviews(10)
SilverSaint
Grand Deluxe Twin Room
Stayed in Oct 2024
Couples
6 review
5.0/5
Outstanding
Posted on Nov 22, 2024
What stood out the most was the exceptional customer service. The staff went above and beyond to ensure my stay was perfect, offering helpful recommendations and addressing any requests promptly and with a smile.
Response from Property: Dear Valued Guest, Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely, Hotel Management Team
Ben Naka
Grand Deluxe King Room
Stayed in Jun 2024
Solo travelers
12 review
5.0/5
Outstanding
Posted on Jul 12, 2024
I have a been a long time customer to this hotel for the past 8 years because the staff service is impeccable. The location is very good with free one way shuttle service to three major malls in Pattaya.
Response from Property: Dear Mr. Naka, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We are very pleased to hear that we made your stay pleasant. We are looking forward to seeing you soon.Best regards,Hotel Management
Lia
New Deluxe Room
Stayed in Sep 2024
Couples
2 review
5.0/5
Outstanding
Posted on Oct 24, 2024
The best hotel in Pattaya
Response from Property: Dear Valued Guest,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya.Yours sincerely,Hotel Management Team
MARIO
Grand Deluxe King Room
Stayed in May 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Jun 22, 2024
It was a wonderful stay at Aster Hotel and Residence. The hotel was clean and the cleaning staff did their job well. The staff is friendly and courteous. Mr. Pukky in particular always tried to help me. I will happily return to this hotel. เป็นการพักที่ยอดเยี่ยมที่ Aster Hotel and Residence โรงแรมสะอาดและพนักงานทำความสะอาดก็ทำงานได้ดี พนักงานมีความเป็นมิตรและสุภาพ โดยเฉพาะคุณปุ๊กกี้พยายามช่วยเหลือฉันมาตลอด ฉันจะกลับไปที่โรงแรมนี้อย่างมีความสุข
Response from Property: Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Management Team
Spencerng
New Deluxe Room
Stayed in Jun 2024
Travel with friends
26 review
5.0/5
Outstanding
Posted on Jul 26, 2024
Nice room decoration and size, ataffs are helpful and friendly.
Response from Property: Dear Valued Guest,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya.Yours sincerely,Hotel Management Team
Sam Hung
Grand Deluxe King Room
Stayed in May 2024
Solo travelers
7 review
4.7/5
Amazing
Posted on Jul 1, 2024
the staff treat me like family :)
Response from Property: Dear Mr. Sam Hung, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We are very pleased to hear that we made your stay pleasant. We are looking forward to seeing you soon.Best regards,Hotel Management
Xie Yi
New Deluxe Room
Stayed in Jul 2024
Solo travelers
1 review
4.7/5
Amazing
Posted on Aug 24, 2024
I'm way satisfied with the service and condition of my stay in Aster Hotel & Residence for 4 nights in Pattaya. Room is clean and everything is good.
Response from Property: Dear Value Guest, Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely, Hotel Management Team
Guest User
Grand Deluxe King Room
Stayed in Oct 2024
Couples
1 review
5.0/5
Outstanding
Posted on Nov 13, 2024
Excellent place to stay. Rooms are very well equipped and spacious.
Response from Property: Dear Valued Guest, Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely, Hotel Management Team
long
New Deluxe Room
Stayed in Oct 2024
Couples
9 review
3.5/5
Posted on Jan 6, 2025
quite a bit distance to walk from hotel to Pattaya Town..
Response from Property: Dear Valued Guest, Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely, Hotel Management Team
Hazel
New Deluxe Room
Stayed in Aug 2024
Travel with friends
3 review
4.2/5
Very Good
Posted on Oct 5, 2024
Overall is ok room is big also just the location is not perfect
Response from Property: Dear Valued Guest,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya.Yours sincerely,Hotel Management Team
SUPACHAI
Grand Deluxe King Room
Stayed in Mar 2024
Business travelers
6 review
5.0/5
Outstanding
Posted on Apr 28, 2024
Khun kanda as a manager is an excellent service. She was take care and given us a wounderful service
Response from Property: Dear Valued Guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. It's grateful opportunity for us to be at your service this time and create a good experience for you. At Aster, we strive to deliver the convenience and comfort with impressive service to our guests. We hope that we would have a future opportunity to welcome you back to our hotel again. Best regards, Management Team
Mak Chai
New Deluxe Room
Stayed in Jun 2024
Solo travelers
2 review
5.0/5
Outstanding
Posted on Sep 18, 2024
worth every penny, clean and huge room with nice beddings also spacious
Response from Property: Dear Valued Guest,Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya.Yours sincerely,Hotel Management Team
Guest User
New Deluxe Room
Stayed in Mar 2024
Business travelers
6 review
4.0/5
Very Good
Posted on Jul 8, 2024
Overall was very good, breakfast was great and the staff was friendly.. will book with trip.com n stay here again..
Response from Property: Dear Valued Guests, Every Guest is a Valued Guest, and we were delighted to be your chosen hotel during your recent stay. We hope that you Experienced Exceptional Service as intended by our Management and Staff. We sincerely appreciate your business and we value the opinions of our guests. We are very pleased to hear that we made your stay pleasant. We are looking forward to seeing you soon.Best regards,Hotel Management
Ytiong
Grand Deluxe King Room
Stayed in Feb 2024
Couples
6 review
5.0/5
Outstanding
Posted on Mar 26, 2024
Receptionists, bellmen & room attendant always greet and all smiles up. A welcoming feelings. Room amenities were all sufficient, handy with a washing machine in room definitely, toilet came with bidet and installed spray. Standing shower and a bathtub to soak after a long hot day in Pattaya, walking distance to almost everywhere, there’s 2 711 convenient stores, a few massage shops and food store nearby. Wouldn’t blink an eyes to book aster hotel should I ever visit Pattaya again.
Response from Property: Dear Valued guest, We would like to thank you for staying with Aster Hotel & Residence Pattaya. We also would like to thank you for sharing the feedback of your satisfaction on our services during your stay. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We hope that we would have a future opportunity to welcome you back to our hotel again. Yours sincerely, Management Team
Miniming
New Deluxe Room
Stayed in Oct 2024
Solo travelers
29 review
5.0/5
Outstanding
Posted on Dec 19, 2024
Small hotel with excellent service
Response from Property: Dear Valued Guest, Thank you so much for your feedback regarding to your recent stay with Aster Hotel and Residence. We hope you had a great stay and made a memorable trip while staying with us. Your feedback is very valuable to us and thank you for your time writing to let us know how was your stay. We will take your feedback and improves it at our best. We look forward to welcoming you back anytime in the future when you visit Pattaya. Yours sincerely, Hotel Management Team