The Heritage Pattaya Beach Resort Reviews

Simply excellent. Could not fault it. The breakfast was always varied and very good. Staff were polite , attentive and helpful. Fantastic large room with a view of the pool and the sea. Within a short walk of a good street full of bars and restaurants and a 7-11. Will definitely return and thoroughly recommend.

Quite, nice for a business trip, staff is friendly and helpful. Hotel is aged but location is perfect for work and meetings

We love the rooms, HUGE!! We have a connecting room and there were so much space for the 5 of us. It's in a very quiet area, just 5 minutes walk to restaurants, massages and bars. We just stayed most of the time at the room. The view of the sea and the swimming pool was very relaxing.

Great hotel in the quite area of Pattaya. Hotel staff and amenities are great. The pool is very nice and big allowing for a nice quiet relaxing time. Just wish there were more pool beds for guests to enjoy. Breakfast was also just so so, not anything to write home about. Has a nice quite beach out the front gate that’s nice to enjoy as well. Rooms have nice big balconies that look out onto the sea, which makes for beautiful sunsets.

avarage

Terrible place. Location is very good, but this is only one reason why we moved here. And after one night left it. Main reason why it’s an old and very noisy a/c system. It’s really impossible to sleep! Choice on the breakfast is poor, staff even don’t want to serve the table, you should bring the cutlery by yourself like in canteen. Pillows very hard and high, so we fast escape from there!

Good resort and amazing location

Very nice hotel. Absolute comfort. Huge room, big bed with amazing sunset view. Water, tea, coffee, toothbrushes, slippers, shampoo soap replenished daily. Towels changed daily. Large swimming pool. Wonderful breakfast. Will come back here with pleasure 👍👍👍

Wonderful hotel! Quiet, clean, well-maintained. Has a good location.

Yesterday we returned from this hotel. We stayed in room 2110 (a room with private access to the pool). The hotel is simply wonderful. The room is cleaned every day, the territory is very large, with two huge pools. The staff is very friendly and quiet. The breakfasts are varied, very tasty. We have been to Pattaya three times, but this hotel is the best of all that we have been to. The location is wonderful, next to the night market, where you can eat tasty and inexpensively. The beach is right behind the hotel, shared. However, we went to Koh Lan. It is simply paradise there. The hotel also has rooms with a sea view, we looked, they are also great. I highly recommend it for a family vacation.

The sea is right outside the door🌊, and you can go out to enjoy the sea breeze at night, which is really beautiful. The hotel facilities are relatively complete, the rooms are quiet, and the overall service of the staff is also good. I recommend friends who come to Pattaya to stay in this hotel.

A hotel that charges an extra 350 baht for a child over 12 years old, the same as a 13-year-old, saying that it is calculated according to the age of the child in Chinese. A hotel that charges an extra 350 baht for a child 160 cm tall, and a hotel that charges an extra 175 baht for a child. In addition to the above, the hotel is beautiful and good for taking photos, but the water quality of the swimming pool is not good. There are a lot of sand and leaves. In addition, the hotel and the sea are not connected, and the beach is not beautiful at all.

The hot water switch was broken on the first night, so we could only transfer rooms. My boyfriend had a foot injury and could not walk to the middle of the hotel. He asked to be moved to the elevator, but the reason was that it was not clean. You can only change it on the second day. Very few waiters in the hotel understand English, which is very poor. The breakfast room is even worse. 90% of them are mainlanders and they speak loudly. The restaurant is very big. The mainlanders talk diagonally and ask their companions to choose one side. Children were running around without adults stopping them, food fell to the floor, and mothers put their feet on the chairs. It was very scary and I would not stay here again.

China does not cheat Chinese people This hotel is so bad that it is outrageous I rarely give bad reviews to hotels Because I know that it is not easy in all walks of life But this is the worst hotel I have ever stayed in 1. The front desk is arrogant and rude. As soon as you enter the door, you will be charged and forced to pay, and even no explanation. The money is not much, 350, but the experience is very bad. 2. The beds can be put together. We made a request, but the front desk directly refused, so our two families put together the beds by ourselves. Compared with the warm experience of KC helping us reserve a king-size bed room and adding a bed for the child for free, the attitude of this hotel is like humiliating customers. 3. Before going to bed, I found a pair of stinky socks in the drawer that I don’t know who it belongs to. After communicating for half an hour, the front desk pretended not to understand English and kept hanging up the phone. Finally, we were very angry, and two waiters came. The leader pushed the bedside table aggressively and rudely, which shocked us greatly. 4. After the tour leader left, our room was harassed by phone calls every five minutes until 6 o'clock the next morning. Our whole family couldn't stand it anymore and pulled out the phone line and went to sleep. As a result, they continued to harass us by calling the toilet. It was a very bad behavior, just like ***. 5. The swimming pool of the hotel is very large and not well maintained at all. It is completely inferior to Sylvan and KC. The water in this swimming pool is yellow, with many dead mosquitoes, rotten leaves, and many tiles are scattered. Adults don't want to swim at all. Only the children can't be persuaded. The two children played for half an hour, and their feet were scratched by the tiles that fell off the swimming pool. One child was injured in two places, and the other was injured in four places. When we left, we all felt that this hotel was too bad. I also complained to Ctrip about this hotel that was misled by high ratings. The children were very sad and said that they came happily and left sadly. This is the first time I have written such a long review. I will help one person if I can.