Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels Reviews
Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels
Entrance, 17 ADB Avenue, Topaz Rd, Ortigas Center, Pasig, Metro Manila, 1600, PhilippinesView Hotel Details
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Joy Nostalg Hotel & Suites Manila - Managed by AccorHotels Guest Reviews
4.4/5
Very Good
53 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.4
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All reviews(53)
Positive reviews(19)
Reviews with photos/video(6)
Awesome stay(7)
Great service(7)
Negative reviews(1)
charmaine perez-pascual
Executive Twin Studio
Stayed in Nov 2024
Family
4 review
5.0/5
Outstanding
Posted on Dec 25, 2024
The room was big and really good for family staycation!! We w’re able to save a lot of money because there is a kitchen
Response from Property: Dear Charmaine,Thank you for your kind words! We are delighted to hear that you enjoyed your family staycation and found the room spacious and well-equipped. We look forward to welcoming you back for another wonderful experience.See you!Rajino F. SantosFront Office Manager
Kristina
Premier One Bedroom King Room
Stayed in Nov 2024
Family
7 review
4.7/5
Amazing
Posted on Jan 16, 2025
Love the Pool, room, food and Service. The Welcome drink could be better tasting
Response from Property: Dear Kristina,Thank you for your kind words regarding our pool, accommodations, dining options, and service. We appreciate your feedback about the welcome drink and will take it into consideration for future improvements.We hope to welcome you back soon!Sincerely,Rajino F. SantosFront Office Manager
Clubfabio
One Bedroom Executive King Suite
Stayed in Mar 2024
Couples
7 review
2.2/5
Posted on Apr 27, 2024
We are staying at Joy Nostalgia hotel for 7nights. The first room we got (2004) was facing construction site (probably 3m away). We didn't get any notification about the ongoing contraction before or after we booked the hotel. Not even at check in.
The construction workers sometimes pouring concrete in the middle of night so we got woken up by all the noise. If you are coming to Philippines for business trip, don't book this hotel. You won't have a good night sleep. Also, the wall is pretty thin, so you can hear next door people talking.
Due to the contraction noise, we changed our room to opposite side. However, the room we got (1109) was DIRTY. And the shower drain smells like urine. Felt like 3 star hotel, not 5 star AT ALL.
Furthermore, the location.. I reckon there are better hotels with better location which is located in the shopping centre.
I do NOT recommend this hotel.
Response from Property: Dear Clubfabio,Thank you for sharing your detailed feedback, and we truly appreciate your honest comments. We sincerely apologize for the inconvenience caused by the external construction noise and for the issues you encountered in your room. This is not the level of experience we strive to provide, and your concerns have been escalated to the relevant departments for immediate action to improve cleanliness and communication.We are committed to providing better stays for all our guests and would love the opportunity to regain your trust on a future visit. We hope to see you again soon.Rajino F. SantosFront Office Manager
Rachel Van Haeff
Executive King Studio
Stayed in Jun 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 21, 2024
Love the big space, kitchen and the good service! Not very keen on the fitness centre - I’ve only used it twice. - little too dark.
Response from Property: Dear Rachel,hank you for your kind words and for sharing your experience. We’re delighted you loved the spacious rooms, kitchen facilities, and our service. We appreciate your feedback on the fitness center and will definitely look into improving the lighting to ensure it is more inviting for all guests. We hope to welcome you back soon!Rajino F. SantosFront Office Manager
Dave Mc C
Executive King Studio
Stayed in Sep 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 24, 2025
We really enjoyed our stay here. Thank you so much.
Guest User
Executive King Studio
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Sep 20, 2024
The service and amenities over exceeded expectations.
Response from Property: Dear Guest,Thank you so much for sharing your wonderful feedback! We’re thrilled to hear that our service and amenities exceeded your expectations. It was a pleasure having you stay with us, and we look forward to welcoming you back for another exceptional experience.Rajino F. SantosFront Office Manager
Guest User
Executive Twin Studio
Stayed in Mar 2024
Solo travelers
26 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Great location, spacious room and excellent customer service.
Response from Property: Dear Guest,Thank you for your glowing review! We’re delighted you enjoyed our convenient location, spacious rooms, and excellent customer service. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another memorable stay.Rajino F. SantosFront Office Manager
Noems
Executive King Studio
Stayed in Mar 2023
Family
20 review
4.7/5
Amazing
Posted on Apr 16, 2023
Love our stay here! Well preserved rooms, clean and sanitary, nice view and great service. Super near podium and convenience stores.
Anonymous User
Two-bedroom Executive Suite
Stayed in Oct 2022
Travel with friends
7 review
4.0/5
Very Good
Posted on Nov 26, 2022
Very poor in preparation. We’ve waited for an hour to let them prepare our room. This is not acceptable.
Mark Villas
Two-bedroom Executive Suite
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 29, 2023
Nice and very pleasant place
The Buen Family
One Bedroom Executive Twin Suite
Stayed in Jul 2022
Family
4 review
3.0/5
Posted on Aug 25, 2022
This was my second time here but so sad that our second would be the last🥲 First, we requested for early checkin and informed us to call warly same day but no available room for earlt checkin. We arrived early like 2:30pm but they let us check in for past 3pm. Second, We booked early for twin bed 1 br but upon arrival they said it wasnt available and gave us king bed instead. we booked early and the twin bed was available how come it was not available during the checkin time. Third, lack of toiletries, no lotion at all. Forth, shower room was dirty, the fridge was so dusty. If there would be zero star, i would give one. Very frustrating stay.
Guest User
Two-bedroom Executive Suite
Stayed in Feb 2023
Family
2 review
5.0/5
Outstanding
Posted on Mar 21, 2023
We had a great stay here. Looking forward on our future booking here again.
Gaylene
Two-bedroom Executive Suite
Stayed in Aug 2022
Family
2 review
4.2/5
Very Good
Posted on Sep 24, 2022
The service of all of the crew was impeccable. We were checked in late. The room was a bit outdated and the appliances were not working too well. The in-room food was also average. I wish they changed their menu. Because it was a pet-friendly hotel, we'll still be going there.
Nishank Bhansali
One Bedroom Executive King Suite
Stayed in Apr 2022
Solo travelers
25 review
4.0/5
Very Good
Posted on Jul 10, 2022
It was a good experience staff is very friendly the most attractive thing is the roof top bar it’s super cool.
CengqianfenJennifer Tseng
One Bedroom Executive Twin Suite
Stayed in Jun 2024
Business travelers
1 review
4.5/5
Great
Posted on Jul 9, 2024
We stayed in the executive suite, which felt like a decentralized version of the presidential suite. The room had a living room, kitchen and room. There was plenty of room for three beds. The kitchen had an oven, dishwasher, range hood and dishes, and it was thoughtfully installed. The utensils needed for washing dishes were placed; we also had clothes washed and dried for a few days during our stay, which was really convenient.
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Response from Property: Dear Jennifer, Thank you for choosing to stay in our executive suite and taking the time to write such a detailed review. We're delighted to hear that you enjoyed the spacious layout and well-appointed kitchen facilities. It's great that the convenience of washing and drying your clothes adds to your positive experience. We sincerely welcome you to come again and enjoy a comfortable stay! Rajino F. SantosFront Office Manager