18-40 Anderson St, Parramatta, New South Wales, 2150, AustraliaSee Hotel Details
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1 night
Guest Reviews
9.4/10
Amazing
61 review
Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location9.5
Amenities9.1
Service9.5
Cleanliness9.4
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All reviews(61)
Positive reviews(60)
Reviews with photos/video(18)
Awesome stay(12)
Great service(12)
Clean and tidy(11)
Delicious breakfast(7)
Convenient location(7)
Near shopping area(6)
Negative reviews(1)
Wing Kit
Standard King Room
Stayed in Nov 2024
Couples
21 review
10.0/10
Outstanding
Posted on Jan 11, 2025
Good location, good staff, internal restaurant provided very good breakfast but need for carpark fee. Must visiting again.
Mrhotu210
Standard Room with 2 Double Beds
Stayed in Nov 2024
Family
5 review
10.0/10
Outstanding
Posted on Dec 21, 2024
FAMILY FRIENDLY HOTEL , CLOSE TO EVERYTHING LIKE SHOPS AND RESTAURANTS .
Wilfred Leong
Standard King Room
Stayed in Dec 2024
Business travelers
28 review
10.0/10
Outstanding
Posted on Mar 14, 2025
Nice and clean.Near shopping mall.
Have a great time stay in this hotel.
Response from Property: Dear Wilfred,Thank you for sharing your feedback with us! We're so glad to hear that you're enjoying your stay and that you've found the hotel to be clean and conveniently located near the shopping mall. We always strive to ensure our guests have a comfortable and pleasant experience, and we're thrilled that you're having a great time here.If there's anything you need during your stay or if there's anything we can assist with, please feel free to let us know.Warmest Regards,Louis OngDuty Manager
Guest User
Standard Room with 2 Double Beds
Stayed in Dec 2023
Family
1 review
8.5/10
Very Good
Posted on Jan 28, 2024
It took us a little walk from the Parramatta train station, dragging two kids and two large suitcase, to the hotel. Roughly 20 min. But once we had familiarised ourselves about the surrounding area, it takes only 10-15min to travel between the hotel and train station. So 4/5 for its location! Besides, it is very close to the Westfield shopping center. It makes an almost seamless transition for us.
The best part of Holiday Inn Parramatta to us was its cleaness and friend service. We loved how clean our room was on the first day, and how clean it was every time we came back after the room service. We were convinced by the hotel team on their committment over cleaness of the room.
The room amenity may need an upgrade (not to mention the super sensitive fire alarm). The AC seems to be set at a super low temperature, but if setting higher there was a foreign smell. No enough power point so not easy to recharge phones and other electronics. Plus, there were not enough cutleries at the room (so I had to eat a slice water melon with a tea spoon.)
But all by all, I still think this hotel is a great place to stay for a short term holiday. Their outdoor swimming pool is easy to use.
Response from Property: Dear GuestThank you for taking the time to tell us about your experience at Holiday Inn PARRAMATTA.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope to welcome you back to the hotel again in the future.Sincerely,R. Galib Assistant Front Office ManagerHOLIDAY INN PARRAMATTA
Aleksander
Standard King Room
Stayed in Jul 2024
Business travelers
2 review
10.0/10
Outstanding
Posted on Sep 27, 2024
Clear and friendly classic hotel! In 2 steps excellent Irish bar with Guiness😎.
Natalia
Standard Room with 2 Double Beds
Stayed in Apr 2024
Family
1 review
10.0/10
Outstanding
Posted on May 4, 2024
My flight was running late i called them to advise i would be late and the reception man was so helpful at 1am when i think we all wanted to sleep haha
Only thing is we didn't know parking we needed to pay for but was at a low cost
Mushrooms were amazing and the family loved the food
Great experience thank you.
Guest User
Standard twin Room
Stayed in Dec 2022
Solo travelers
1 review
7.5/10
Posted on Jan 31, 2023
Everything was very good and clean. However, the pool and jacuzzi had some broken or cracked tiles.
Tarraleah
Standard King Room
Stayed in Jun 2023
Solo travelers
27 review
10.0/10
Outstanding
Posted on Jul 27, 2023
A very enjoyable stay. Clean well-equipped room in a good central Parramatta location, and with plenty of parking. Initially the door lock for my room didn’t lock properly, but this problem was handled in minutes by the friendly and efficient manager who moved me to a different room with no hassles. The buffet breakfast was a standout - a great start to the day!
Response from Property: Dear Tarraleah,Thank very much for your feedback about your stay here in Holiday Inn Parramatta. Its extremely pleasing to know that you had an enjoyable stay, particularly your comments regarding our prime location and buffet breakfast.We really appreciate that the inconvenience you experienced did not affect your impression of us. We look forward to welcoming you back in the near future. Best Regards, Holiday Inn Parramatta
Abhisekh
Standard King Room
Stayed in Dec 2022
Booked for others
1 review
10.0/10
Outstanding
Posted on Jan 14, 2023
Amazing experience staying in this hotel from the Experience from my friends who stayed in the hotel
SIMRAN KAKKAR
Standard Room with 2 Double Beds
Stayed in Nov 2024
Business travelers
18 review
10.0/10
Outstanding
Posted on Feb 3, 2025
Good location
Response from Property: Dear Simran,Thank you for your wonderful 5/5 review! We’re thrilled to hear that you had a great experience at our hotel. Your kind words are truly appreciated, and we’ll continue working hard to ensure that every guest has an excellent stay.We look forward to welcoming you back on your next visit!Warm regards,Louis OngDuty Manager
Santosh
Standard King Room
Stayed in Jun 2023
Booked for others
7 review
9.0/10
Great
Posted on Sep 11, 2023
It's a good hotel to stay in Parramatta. Offers good services and has gopd facilities.
Response from Property: Dear Santosh,Thank you for staying in Holiday Inn Parramatta and for taking the time to leave a review of your stay. We're glad to hear that your stay was good along with our services and facilities.We look forward to welcoming you back next time.Best Regards,Holiday Inn Parramatta
Ashiish G J
Standard King Room
Stayed in Mar 2024
Business travelers
9 review
9.5/10
Amazing
Posted on Apr 27, 2024
excellent
Guest User
Standard King Room
Stayed in Mar 2024
Couples
2 review
10.0/10
Outstanding
Posted on Apr 27, 2024
Excellent
Prajwal
Superior Two Double Room
Stayed in May 2022
Travel with friends
3 review
10.0/10
Outstanding
Posted on Aug 10, 2022
Love this hotel. I recommend everyone to stay this hotel. Good service. Good food. Thump up.