Read genuine traveler ratings & reviews to find your perfect stay.
Posted onJun 5, 2026|Annex Twin Room With Open-Air Bath And Mountain View
Jess0901Excellent Stay at Hotel Mars Garden Wood Gotemba
We had a wonderful stay at Hotel Mars Garden Wood Gotemba. The hotel was clean, comfortable and well-maintained. Our room was spacious, beautifully designed and offered a relaxing outdoor onsen after a long day of sightseeing.
The location is convenient, with easy access to nearby attractions and shopping areas. The hotel facilities, including the onsen, were excellent and provided a perfect way to unwind.
Overall, this was one of the best hotel experiences we’ve had in Japan. We highly recommend Hotel Mars Garden Wood Gotemba and would definitely stay here again on our next visit.
Note to forget, view of Mount Fuji from the hotel made our stay even more memorable.
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Price per night from:HK$1,405
Posted onOct 22, 2026|Fuji View Deluxe Twin Room
Cutie
If you are planning to go shopping at the Gotemba Outlets, this hotel is the absolute best choice! The hotel environment is very clean, and the rooms, restaurant, and hot springs are all fantastic! The breakfast is mainly Japanese-style, with very fresh vegetables and fruits. The milk at breakfast was amazingly good! It's just a pity that Mount Fuji was blocked by clouds during our two-day stay, so we didn't get to see the whole view of it. The hotel does not have a fitness center.
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Price per night from:HK$1,011
Posted onJul 13, 2026
Guest UserThe hotel's hot spring is incredibly comfortable. On clear days, you can soak while enjoying views of Mount Fuji. On weekdays, there are hardly any people, so it's practically a private bath. Gotemba Premium Outlets is very affordable, so you can shop 'til you drop without worry.
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Price per night from:HK$869
Posted onJul 28, 2026|Twin(Fuji View) Non-Smoking
eclemonThe hotel itself was fine, but the weather really ruined the scenic views, which are a major selling point. All I could do was sigh at the vanished Mount Fuji.
The room was spacious, and the furnishings were new and had a sleek, modern feel. The breakfast wasn't an all-you-can-eat buffet, but the quality definitely made up for it.
Also, it's about a 10-minute drive to Gotemba Premium Outlets.
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Price per night from:HK$1,892
Posted onJun 11, 2026
Ariza Sasakiits my one recommended Hotel , its good to walk around the town . the Location is nice , the personswho want s to take a rest of tired for a long road trip. its good to stay.
this picture was taken while Im walking around the town and its a nice place .
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Price per night from:HK$337
Posted onJun 18, 2026
Anonymous User
Overall, the experience wasn't great, maybe my expectations were a bit too high. Both the location and the hotel's facilities and service felt more like a Japanese version of a motel.
I booked this hotel a month in advance for ¥450/night, which isn't great value considering a similarly sized hotel in Tokyo's Ginza area is only ¥600/night. I found out the day before check-in that the price had dropped to ¥320/night.
The hotel windows can't be opened, making the room very stuffy. Many guests resorted to leaving their doors open for ventilation.
As for transportation, it's conveniently located at the only stop between Gotemba JR Station and the Gotemba Premium Outlets shuttle bus, about an 8-10 minute walk.
Regarding the location, there are hardly any tourist-friendly businesses within a 5-minute walk. The convenience store is across from the shuttle bus stop; walking there at night (an 8-minute walk) felt a bit desolate and creepy. On the other side of the hotel, an 8-minute walk away, there's a McDonald's, which was the closest dining option after checking in around 8 PM. If you cross the road and walk a few more minutes, you'll find an all-you-can-eat BBQ place and Hama Sushi. We had breakfast at the sushi restaurant, which was excellent value and very fast – definitely the highlight of our stay.
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Price per night from:HK$321
Posted onJun 8, 2026|Twin Room
Anonymous UserOverall, I'm satisfied. The room was quite spacious and well-equipped, even featuring a private indoor hot spring tub, though I didn't get around to using it. I suspect it was a later addition, and from my photos, it looks like the hotel might have originally been in the building with the large logo in front, but the map hasn't been updated. It's actually in the building behind where I'm pointing now, so don't make the mistake of going to the wrong one! The main draw was the affordable price. We were exhausted from shopping at Gotemba and booked it last minute for less than 300 yuan. Some rooms, like ours, offered views of Mount Fuji, though they were partially obstructed by other buildings. If you walk a bit further from the hotel to the open field, you can capture a beautiful panoramic view of Mount Fuji. It's quite close to Gotemba Premium Outlets but a bit out of the way, making taxis inconvenient. However, you can walk about 1 km to catch the free shuttle bus for the Outlets; just follow your navigation.
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Price per night from:HK$354
Posted onApr 29, 2026|Twin Room - Non-Smoking
Guest UserPROS
- For this price, the rooms are considered large/adequately spacious, not squeezy or cramped at all, which we think is a steal!!
- We especially love the triple bed room, it comes with a mini room consisting of a table and sofa for sitting.
- While the triple room we had didn't have a Mt. Fuji view, the twin room we booked did, so we are glad that at least one of the rooms has the Mt. Fuji view.
- The staff at the reception are friendly and welcoming to us. They can speak English too.
- Amenities like tea bags, toothbrushes, combs, shavers, etc., are available at the first floor for you to take, there's no need to bring your own.
CONS
- Hardly any, maybe the flat pillows, but you can take extra pillows from the level 1 area.
We were initially worried about the odd smell mentioned in some other reviews, but luckily our rooms are fine and are also pretty clean -- this is the most important factor for us, as we have a toddler. Everything was perfect, except maybe the location is slightly far, but still walkable (7 to 10min). Do bring an umbrella with you though, as there is no shelter from the station to the hotel. Overall, this is a very decent hotel that exceeded our expectations, we highly recommend it and would definitely stay again next time!
PS: Attractions reachable from Gotemba Stn (within 20min-1hr) include Gotemba Premium Outlets, Fuji Safari Park, Komakado Kazaana Cave, Lake Yamanaka, Numazu Deep Sea Aquarium, etc
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Price per night from:HK$296
Posted onSep 8, 2026|Moderate Twin Room
GNJ7
Clean nice hotel with great service. After long day in outlet mall - sauna and onsen were relaxing. And it’s included in the price. Evening soba noodle soup was very comforting. And Japanese style breakfast was very delicious. Good variety of choice. Would definitely recommend. Good valu for money
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Price per night from:HK$651
Posted onApr 22, 2026|Deluxe Double Room (Mt. Fuji Side) - Non-Smoking
Guest UserThe hotel isn't very conveniently located. It's relatively close to the Tomei Gotemba bus stop but not close to the Outlets or any convenience stores.
On a clear day, you can see Mount Fuji from the window, and also from the breakfast area, which is a nice touch.
The room was small, and the bathroom was just average.
However, the Japanese staff at the front desk had a terrible attitude!
Also, the Ctrip page isn't clear enough. It should clearly state in large font whether it's a double bed room or a twin bed room! My friend and I were shocked to find a 1.35-meter bed. We went to the lobby to ask for a room change, even offering to pay the difference, but the front desk was unhelpful, coldly stating it was either book another room or no!
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Price per night from:HK$367