Read genuine traveler ratings & reviews to find your perfect stay.
10/10
Outstanding
GGuest UserVery atmospheric and cozy ryokan. Traditional style room and majestic mountains view are breathtaking.
The food is fantastic, you dine privately in peace and also provided with unlimited amount of drinks for 90 minutes.
There are private and common (men/women) baths available. Water temperature is comfortable and magically washes away your fatigue.
Personnel is kind and helpful, they used translator to explain everything to me.
I was provided with shuttle bus on check-in and check-out to nearby station (kawaryo onsen station).
This place is perfect if you want to detox from city bustle and cleanse your thoughts.
Nearby konbini is 1h away on foot (or 15 min on car) so I advise you to stock up your supplies in advance if you need any.
NNMVOur overnight stay at this hotel in Kusatsu was simply the best we've experienced in Japan. We arrived a bit early and we were allowed to check in before 3 as there was a room available. The service was excellent, and the room was spacious, complete with all the amenities we needed. Although the shower was located downstairs in the private onsen, it was never crowded, and I had the onsen all to myself. The hotel also provided us with yukatas, adding a lovely traditional touch to our stay.
Breakfast was served in our room in the morning, and the staff graciously accommodated our request to change the breakfast time, as we wanted to visit an onsen that opened at 9 AM. The hotel was impeccably clean, and we slept like babies that night.
I would love to stay here again on our next visit to Kusatsu. とても良い所でした、有難う 😊❤️
YYouziのbinvI booked the highly-rated Bouun Ryokan three months in advance, supposedly in business for 462 years! The interior decor and tatami rooms were surprisingly new. The room service, the dining environment for dinner, and the exquisite Kaiseki cuisine were all incredibly impressive. We stayed for two nights, with breakfast and dinner included. The hotel uses only the finest Japanese ingredients, and not a single dish or dessert was repeated.
I especially want to commend the Japanese gentleman who picked us up and dropped us off at the bus station, and the young lady who helped us with our luggage on check-in day, January 5th. Both were exceptionally thoughtful. However, I must criticize a young male receptionist at the front desk – fair-skinned, round-faced, and wearing glasses. He didn't seem Japanese and was very impatient with guests. A high-end hotel like this shouldn't have such staff; it really detracts from the experience! Nevertheless, this won't stop me from staying here again on my next visit to Kusatsu.
GGuest UserThis was my first and only stay at a ryokan so I don’t have much to compare it to. I chose this lodging because of the cats and good reviews on the food. The cats were really sweet and I enjoyed playing with them. I have 2 cats of my own so it was really nice. The food was so beautiful and delicious - the mushroom soup at dinner was amazing. I really enjoyed it. The private bath rooms were very convenient and open 24 hrs. I thought the facilities were clean and very pleasant. The location was very close to the central area and a quick walk to all the important sites including the bus station. The only comment I have was in the morning someone was smoking and the smell got ****** into the 2nd floor hallway so maybe more care should be taken to be sure the smoke stays outside. The host was so nice and sweet and I used google translate to ask questions. The matcha madeleines are so tasty I bought a box to take with me.
GGuest UserKanemidori is a short walk from the bus depot. The staff at the reception and restaurant in the hotel were all very nice and helpful. The futons and bedding in the room are very comfortable and warm for winter. You can also control your own in room heater. The hotel onsen is well maintained with full amenities: shampoo, conditioner, body wash, face wash, face pack, hair treatment, and multiple types of lotion. We booked the room only but added on a dinner and breakfast at the hotel. Both meals were carefully prepared and delicious. The main tourist area is within walking distance of the hotel and you can go around in the yukata paired with the long and short kimono jackets provided by the hotel in the winter.
SSRL13064Excellent service. I will give 10 out of 5 if I could.
There was a staff who rushed out to us and asked if we were going to stay at the Ryokan. Very helpful for lost travelers overwhelmed by the cold weather. Greeted us warmly when we arrived. Explained the important information to us as best as they could in English, which is perfectly fine.
Room was big. Decorated meticulously in the traditional Japanese style. Yukata and Obi provided added on to the immersive experience.
Dinner was exquisite. Dishes gave us a taste of what traditional Japanese cuisine was like. The food was sincere (didn’t feel like frozen / canned / ready made food), served and plated meticulously.
There were 2 onsens, indoor and outdoor. They were clean and spacious enough. Water (I believe) is from the hot spring nearby and was immensely therapeutic.
Ryokan was near the heart of the town and everything was within walking distance.
Kindly shuttled us to the bus terminal when we checked out (we didn’t have to wait for fixed timings) and carried our (heavy) luggage.
All in all, we enjoyed the one night stay very much and they set a high bar for Japanese hospitality.
GGuest UserRoom & vibes
Stayed in a traditional tatami room and it was so Japanese in the best way – futon, tatami smell, the whole ryokan fantasy.
Super cosy, perfect if you’re here to soak, chill, and live your best onsen‑town main‑character life.
Buildings & facilities
Hotel has three blocks, all connected via the main building, so you’ll always pass through it anyway.
Most of the good stuff – hot springs, buffet etc. – is in the Annex building where I stayed, so it was really convenient, just no Yubatake view (that’s only for the main building rooms).
Location & mini shopping zone
They literally have their own shopping area on the first floor of the main building, right by Yubatake and the hot spring street, so you can roll out of the hotel in yukata and start browsing.
Super easy to snack, shop, then hop back into the onsen without feeling like you “went out”.
Transport & walking in snow
There’s a shuttle bus to the nearest public transport stop, so luggage days are easy.
You can walk it in under 10 minutes, but in snow season the road gets icy and crazy slippery, so honestly not recommended unless you trust your shoes (and your balance).
Staff & service energy
Hotel staff are amazing – super friendly and actually proactive.
Besides Japanese and English, some staff speak Mandarin and will just switch to it to help you out, and they’ll even offer to take photos for you before you have the chance to ask, which is perfect for solo or shy travellers.
TTom@ヨーロッパ1人旅Getting to the central area was a bit difficult as you had to go up and down hills, but it was nice that it wasn't too far from the bus terminal.
The impression I got was that the accommodation was minimalist in terms of both the room and the service. Everything you need was there, so I thought it would be sufficient for a sightseeing stay.
CcharrypoRemember to check the bus schedule when you go, as there are only a few buses (around 9 am, 2:30 pm, and 4 pm).
Basically, you'll need to eat all three meals at the hotel. The round trip by bus down the mountain takes about 2 hours.
The hotel doesn't include air conditioning. I went in early October and the temperature was 11 degrees Celsius, which was quite nice. Hiking was comfortable, and the scenery was superb. You can even ski in winter.
WiFi isn't available in every hotel; the one I stayed at, the Forest Trail Inn, didn't have it—it was quite secluded! 👍
DDabby RagasaWe drove up to Manza Ski Resort. It wasn’t difficult to find but because of adverse weather conditions, we had to take the longer route.
The Princes Hotel were accommodating, had good amenities for a hotel located high up in the mountains. It could do with a slight renovation, as there were leaks coming from the ceiling of the hallways.
The breakfast and dinner selection which were provided by the hotel were of decent selection. The highest onsen in Japan according to locals and our Japanese friend.
Better check out before the 10 AM time, otherwise a long form of queue awaits you at the reception.
A beautiful experience of outdoor snow and mineralised hot Onsen.
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