Cchan.xiThe hotel is beautiful. Came with complimentary spa and wellness facilities which were great and relaxing. Although the hotel is quite far from the train station, there is regular transportation arranged to and fro the hotel and train station which was really helpful. The staff were very friendly, helpful and responsive as well. Highly recommend this place!
GGuest UserWe had a pleasant surprise with an upgrade to a bigger room from our booking as it is our wedding anniversary. Room was decorated beautifully. Hotel also offered complimentary pick up and drop off service from/to the train station. Minibar is complimentary with beer, coke, lemonade, soda, peanuts and chocolates. Free cable car passes were also provided. Very heart warming stay.
GGuest UserI'm so satisfied. It's definitely a cost-effective choice in St. Moritz. The hotel is very small and right in the center of the town. When you get off the train station, call the hotel and you will be picked up right away. It will be delivered to the station. Although it's not far, it's quite tiring to climb up the hill with your luggage. , with a century-old history and antique decoration, the restaurant is very beautiful and the breakfast is rich. There is also a swimming pool and sauna that you can’t enjoy. Although the room is not big, it is fully equipped and has a coffee machine. The balcony has a corner of the lake view. The front desk enthusiastically introduced the cable car route. Compared with the other two This five-star hotel is so cost-effective. The price will double during the winter ski season.
GGuest UserA truly satisfying stay! From the moment I checked in until I left, I could feel the hotel's attentiveness everywhere. The environment was elegant and quiet, and the staff were warm and professional, making me feel right at home.
GGuest UserOur room was so warm and cozy and it’s next to several trails. The building apartment is literally next to the woods and it gives a really nature vibe. David was so helpful about everything we needed and the other staff was so nice and lovely they let us check in earlier than the check in time. They even took care of my luggage after check out as I wanted to do a hike near the area.
AAnonymous UserThe front desk is very friendly
I liked it very much.
I was saved by telling me the bus time.
I ate at the restaurant.
I'll eat breakfast in the back.
There were few types, but enough.
Ppoon isabellaThe self checking system didn't function satisfactorily.The staff at the Reine Victoria hotel are helpful.
The room is clean but there is only one electric socket in the room excluding the one in the washroom.
The electric kettle given had a break in the kettle handle,my friend got a scald and blister after handling it.
Breakfast is nice and the one in charge is helpful.
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