Featured facilities: Parking, Laundry service (on-site), Restaurant
Great
72 reviews
9.3/10
1 night
From HK$2,492
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Latest Reviews for Banff Hotels
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Read genuine traveler ratings & reviews to find your perfect stay.
9.5/10
Amazing
EEntengInaMoWe absolutely loved our stay at the Banff Aspen Lodge! Location is a solid 5/5 — close to everything we needed and super convenient for exploring Banff.
As a couple traveling on a budget, we found the price very reasonable, almost comparable to the nearby hostel, which made the comfort and quality here feel like an even better value.
Special shoutout to their toilet amenities — they smelled so good they actually made us walk into the Rocky Mountain Soap store afterward and buy things we definitely didn’t need (lol). No regrets though!
The breakfast was superb, delicious, fresh, and a perfect start to our days.
Overall, we had an amazing stay and would absolutely stay here again!
AAnjingTracySurprising cabin, we had a pleasant 2 nights here. The room was clean and tidy, the kitchen and living room were together, the bedroom was bigger than expected, and the bedding was very comfortable. There is heating, the fireplace can also be used, we asked the staff to help us make the fire. There are microwave ovens and induction cookers, simple kitchen utensils, we went to the supermarket to buy ingredients and made dinner by ourselves. In the evening, there was a deer eating grass on the lawn downstairs. The hotel has its own soup pool, which is very small, we are too tired to go soak. The staff is very welcoming and the old-fashioned door lock is not very easy to use.
GGuest UserOverall evaluation
This stay was great. The room was clean and tidy, the bedding was comfortable, the facilities were complete, and the service was very thoughtful.
Advantages
1. Environment: The room was quiet and the surrounding environment was clean and tidy.
2. Facilities: The equipment was complete, and the air conditioner, TV, hot water, etc. could all be used normally.
3. Service: The front desk service attitude was good, and the check-in and check-out procedures were all
JJoseph Eduard Larano IIIWe had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff.
The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals.
The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes.
What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort.
I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!
GGuest UserExcellent location in Banff! Near stores and restaurants with awesome views around. Very friendly staff too.
The room itself was quite clean except that as soon as we entered, there were flies including fruit flies… Other than that, the room was big and warm. It had a keep safe too.
The washroom was quite small, it was hard to close the door but it worked out.
GGuest UserWe did a little staycation in Banff from Calgary and overall had a great time.
The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great.
We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated.
One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection.
The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions.
We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day.
GGuest UserThe front desk was very accommodating and approachable. They were organized as there are lists of what we can do and how we can go there. There’s also a free shuttle we could use so accessing public transport was not a problem. However, when we went in the hotel room there was some trash left in the trash can. It’s not much of a problem but it kind of reflects to their housekeeping system in a way. Generally, it was clean. Another concern was that they told us we will receive the security deposit after 5-10 days but we weren’t able to get it. I’ll try to contact them about it but they told us before we left that it was already processed (this was December 18) and until now (December 26) we are still waiting.
GGuest UserLooking at the reviews, everyone said it arrived in 5 minutes.
When I got there I realized it was only a 5-minute drive.
Instead of walking for five minutes.
The room was very old and smelled of burning wood as soon as you entered.
Very uncomfortable.
There were bugs in the room.
The bed is hard and the sofa bed is uneven
The pool water was dirty.
The outdoor facilities were nice and clean.
LLai HengOverall, it is a good stay in Banff. Walking distance to the mail street. There is one thing that can be improved, you can only go to the basement carpark after you check in at the counter. However, there is no space around the hotel front to temporarily park your car while you check in.
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