Banff Hotels with balcony

"Excellent service and amenities. The toiletries smells so nice in all shower gel, shampoo and conditioner. The size of room is large enough for 3 ppl in the room. The hot tub and sauna are a plus after exhausting day of hiking in winter. The breakfast also is very good. I would comeback again. One recommendation is to have sandals in the room."

"They need assigned parking, otherwise you might end up having to park aways a way from your room. Also the walk way to our unit and stairway was all covered with snow and ice. It would’ve been nice if it was all cleaned before we got there. We had to ask the front desk three times before anything was done. Also we wanted to go into the hot tubs, but we were unable to. Due to there was way too much many people that were in there at the time. So we left for a couple hours and came back, thought ok let’s try again (hot tub). Once again unable to cause it was still packed with the same people. Other than that, everything was pretty good."

"The counter staff is friendly and the feeling is very comfortable. There are few breakfast options, but a simple gym is good. There is a refrigerator, microwave and bathtub, which is great. There are also many seats in the lounge on the first floor. Open-air bathing is really recommended, and it is very clean! ! I think the CP value is very high, and there is a free parking space! ! It is very convenient to drive to Banff. It is a little distance from the town, about 15 minutes walk. But overall it is still highly recommended."

"It is a pleasant hotel with regular amenities. The beds are comfortable and the view out the windows is spectacular towards the Bow River. Unfortunately there was a shouting match between a couple from 1am-3:40am the second night as the walls do not muffle the sound as well as we would have liked. So very tired the next day or so, but the front desk said they have security on 24 hours and we should have called. Some of the items in the rooms are quaint and that's ok - they are small rooms, but we spent most of our time out in Banff or skiing, Overall they worked out."

"Great hotel ! I have Stated here many times over the years! Furthermore the owners have made great improvement in the recent renovation. Good location but poor management (that’s why I have given it a low experience rating) Hotel bar has been closed for a while but not advertised when booking! This is a ski resort and we traveled as a large group (4 rooms) with mixed age group inc teens and kids so a hotel bar is critical for us! The fact that the main bar was closed and no apré ski drinks in the bar should have been advertised. Frankly I’m on holiday and without an operational / open bar I would have booked elsewhere! I was only informed via email after the free cancellation period was up which meant I loose money if I cancel and more so will be challenged to find elsewhere! I only found out after a email from hotel a few weeks before checking! When I challenged management via email, I was informed the bar area was moved to the restaurant, I said this is not acceptable and bar closure should have been advertised on booking … was told the above, and a sorry and subsequently ignored thereafter ! Not ideal as the restaurant is not a bar - more so it was pretty weird having drinks upstairs and more so when a few folk start to come up for dinner or the restaurant starts to set up for dinner buffet. Management did offer some of my party a credit, but not me and just ignored my concern.Shame really! I don’t want to take the good positive vide away from the hotel so would like to big up 1) reception staff- always great with a smile 2) house keeping - great job 3) restaurant staff - friendly and smiley (even though difficult trying to manage a so called bar and restaurant) in the same place 4) amazing refurbed pool"

"There was a free bus in front of the hotel, and it was easy to get to downtown Banff, and it was quiet, so it was nice. If I had time, I would have gone swimming, but it was a good place to stay comfortably."

"We did a little staycation in Banff from Calgary and overall had a great time. The cave pool was a big hit, but just a heads up that it’s not really a “swimming pool.” It’s more like a large cave-style hot tub. It’s shallow, and the water is fairly hot, so the kids couldn’t really swim or put their faces under the water. The cave setup is very cool though, and the adults really enjoyed it for relaxing. The dry sauna was also great. We stayed in a suite with two double beds, plus a living area with a sofa bed, a dining area, and a kitchenette. We were happy with the layout. The suite was clean, but it is definitely dated. One downside was the TVs. I know you don’t go to Banff to sit and watch TV, but it would be nice if they updated to smart TVs. If you’re traveling with kids, I’d suggest bringing a Fire Stick or Chromecast. Even an HDMI cable to connect a laptop would work, but make sure you download movies ahead of time because the Wi-Fi in our area was pretty spotty and the kids kept losing connection. The front desk staff were fantastic. Friendly, helpful, and efficient. They made parking easy, provided bus passes, and explained local info without us having to ask a bunch of questions. We’d stay here again, and next time we’ll definitely bring something for the TV so we can do an easy movie night after a busy day."

"We had a great time at Canoe. The staff were super friendly and helpful. The rooms were spacious and bed was comfortable. Soaking in the hot tubs were a great way to relax after a long day. It was easy to find parking (at least during the winter when we went) and a multi-day bus pass is provided if you don’t want to drive or walk to downtown Banff. Only complaint is that the heater/AC unit is below the window and the air would hit the occupants of the bed closest to it. We worked about it by blocking the air with a chair."

"The hotel is located in a very convenient location. It is just 5 mins walk to the Elk hotel / Mount hotel. The front desk Rose Ann was very helpful and introduced us about the things can be done in Banff and the awesome food nearby. The room is very clean. The house keeping managed our room very well. The hotel also has a corner that provided 24 hour coffee, tea and chocolate. My friend and I also enjoyed the hot spring for 2 nights. It has been a wonderful stay in the Peaks Hotel. Will definitely recommend others to stay in Peaks if they travel to Banff !!!! :)"

"We had an incredible stay at Tunnel Mountain Resort in Banff. From the moment we checked in, the staff were welcoming, friendly, and genuinely eager to make our experience memorable. The property itself feels tucked away in the trees, offering peace and quiet while still being just a few minutes from downtown Banff. The room was spacious, clean, and cozy, with a rustic mountain vibe that fit perfectly with the surroundings. I especially loved the fireplace—it made evenings feel warm and relaxing after a day of exploring. The kitchenette was well-equipped, which was a nice bonus for preparing meals. The views from the resort are stunning. Waking up to the fresh mountain air and seeing the Rockies right outside my window was unforgettable. On-site amenities like the hot tub and pool added to the experience, especially after long hikes. What stood out most was the balance between comfort and nature. It felt like having a private cabin in the mountains but with all the convenience of a resort. I’d highly recommend Tunnel Mountain Resort for couples, families, or anyone wanting a true Banff escape. It’s the perfect mix of relaxation, comfort, and breathtaking scenery—I’m already looking forward to coming back!"