Via Francesco Crispi, 230, Palermo, Sicily, 90139, ItalyView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Ibis Styles Palermo President Guest Reviews
3.8/5
Good
79 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location3.8
Amenities3.8
Service3.9
Cleanliness3.9
Filter by:
Sort by:
All reviews(79)
Positive reviews(31)
Reviews with photos/video(3)
Negative reviews(15)
Gianluca Pappalardo
Standard Double Room
Stayed in Nov 2023
Family
2 review
5.0/5
Outstanding
Posted on Nov 30, 2023
Excellent property in an excellent location. Very kind staff
Original TextTranslated by Google
gr
Standard Double Room
Stayed in Aug 2023
Couples
1 review
3.7/5
Posted on Aug 24, 2023
Comfortable hotel, decent location, close enough to the center that you can reach it on foot. The free and reserved parking is very convenient. Kind and helpful staff. Excellent breakfast
Original TextTranslated by Google
Anonymous User
Standard Double and Two Single Room
Stayed in Apr 2022
Other
11 review
4.7/5
Amazing
Posted on Apr 17, 2022
Booked a large room with a double bed and two single beds. Changed to two double beds upon arrival. We were traveling as three people and needed three separate beds, so two of us had to sleep in one large bed.
I have no idea where this hotels got this high rating from! The room I had was old, the furniture was damaged there were no lamps on the night stand just bright blue-white lamp at the ceiling. The only nice looking part of this hotel room was the toilet. This is definitely not a 4 star hotel. If anything a 2 star hotel. However 145€ is by far to much. The neighborhood is full of homeless people sleeping on the streets. I
Guest User
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 4, 2024
Excellent hotel, very helpful staff. Nice room The bathrooms could use an extra shelf for toiletries. Abundant buffet breakfast overlooking the port. The neighbourhood is a bit seedy (several homeless people) but is close to pedestrian streets, plazas and good restaurants. Local bus stops and an Avis/Budget branch near by. Ibis Style is similar to Moxy (Marriott chain): fun but not pretentious. We would stay here again.
Travel58811802232
Stayed in Oct 2024
Other
5.0/5
Outstanding
Posted on Oct 1, 2024
We appreciated many things about this hotel. The location is excellent - no trouble walking outside at night and finding great places to eat and relax; the parking lot is convenient; the breakfast is very good and the terrace view is lovely. The rooms were large enough, quiet and clean - if a bit minimalist. We took a cab up to the Royal Palace 1.75 miles away, and meandered back through the neighborhoods on foot. We enjoyed having a nightcap at the terrace bar while watching the ferries and cruise ships. Staff was helpful and always available. The only drawback is the physical condition of the building itself - it needs some drywall work, repainting, etc. - a little cosmetic maintenance. But, for the price.. this is a great hotel choice!
Guest User
Stayed in Sep 2024
Other
2.0/5
Posted on Sep 21, 2024
Booked a superior room, was given a standard. Horrified when I walked in, never mind looking out to the ghetto behind the hotel, the room was old, musty and plain awful. Went back and was moved to a superior room. Room was ok, renovated but fridge didn't work, towel rack broken, water saver flush broken, towel hook broken, room shelf broken (but was repaired), cannot shower without holding "hand held" nozzle. Towels were great, wifi was good. Hotel looks like they stopped mid-renovation, some things redone, some not. Breakfast was excellent, top floor of hotel plenty of options, contradictory to everything else about the hotel. Location feels scary, homeless people sleeping nearby adjacent to quiet plaza, not as close to historic centre as implied. We were fine, but I was nervous. Definitely not 4 star, 2.5 star at best. Would not return.
Culture56677344313
Stayed in Jul 2024
Business travelers
2.0/5
Posted on Jul 8, 2024
Reception staff are excellent, but the staff in the restaurant and bar leave a lot to be desired, " view the port on our balcony while enjoying a drink" they claim, well that would be great if you could get someone to serve you a drink, even the manager who saw me started to make his way to the bar but then turned around and left me standing, needless to say at that point I walked out so that they would not have to trouble themselves serving me
gjcapone
Stayed in Apr 2024
Family
5.0/5
Outstanding
Posted on Apr 23, 2024
Great location, view of waterfront. Close to walking streets with many restaurants, etc. Maybe less than 1Km from Quattro Canti (center of Centro Storio). Everything you need to know or want, they have. Excellent breakfast and all amenities. Very friendly, helpful and knowledgeable staff.
Response from Property: Dear Guest, We very much appreciate your comments regarding your stay at the ibis styles Palermo President. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GM - ibis styles Palermo President
Guest User
Stayed in Feb 2024
Other
3.0/5
Posted on Feb 28, 2024
Excellent: very nice, friendly and smiling staff. Breakfast and the view from 7th floor . Location was great as well , walking distance to Marina as well as to city center. Room on the first floor on street and port side was still very quiet and good to sleep But... the room on 1st floor (street + port view) was not 4**** hotel and was not IBIS Styles style. I have been several times in IBIS Hotels worldwide ...and this was not IBIS Styles room. Maybe this room still has to be renovated . All in all, pleasent stay and for the shorter stay was more then OK
Guest User
Stayed in Feb 2024
Other
5.0/5
Outstanding
Posted on Feb 9, 2024
Nice hotel. Helpful staff. Great location if you are travelling by ferry. Views from restaurant / bar are great. Bit of a walk into the centre of the city. Breskfast is basic but quite adequate. I would stay again if I were using the ferry service.
Guest User
Stayed in Jan 2024
Other
5.0/5
Outstanding
Posted on Jan 8, 2024
We decided to stay one night there after a long travel by ship and we found a lovely place in Palermo with a precious help from anyone of the staff and the position is perfect, two minutes from the ship and 15 minutes walking from city center