Popular Ottawa 4-star Hotels

The room is super big and clean, and the waiter's attitude is very good! The cleaning lady in the room is even more friendly! The facilities are a little old, but the hotel is adjacent to Capitol Hill, the location is very good, there are many restaurants nearby, especially the hotel's outdoor restaurant, the scenery is very beautiful! Super love! Highly recommended!

Hi Carson & Mark, and staff: it's J and E, thanks for making our stay 5 stars! This hotel is perfectly located for a stay in Ottawa, being a short 800 metre stroll to the Parliament Buildings, War Memorial, National Arts Centre, Rideau Mall, and very close to the National Garllery of Art and Byward Market . We stayed in Room 2223 which afforded a breath taking view of the entire Ottawa Skyline - treat yourself to this Executive King Corner Room. Breakfast at Spin in the Hotel was very good, and priced fair. In/Out Parking on site is also fair and convenient. The hotel was built in 1972 but is well maintained and kept super clean. BIG shout out to MARK at the Front Desk who is absolutely so Personable and went above and beyond the call of duty for us. And of course...CARSON, what can I say, he is the Manager that all Managers should strive to be, very very accomodating! Thanks Ottawa Marriott...we'll be back soon!!!

We stayed in this hotel during our visit to Ottawa, surprisingly the rooms are quiet big. We got a twin queen size beds that could fit 4 people. There was a fridge in the room, which is a bonus. The bed was so comfy to my liking. The toilet was also huge and the shower was powerful. The cleanliness of the hotel and room was also good. The hotel staff was friendly and accomodating. Although, during check in there was some mistake from the receptionist, we requested few months ago a connecting room as were travelling with the family, but then she give the connecting room to other guest just 3 minutes upon we arrive. I think thats the only downside. There was a swimming pool in the hotel, but it's also under renovation that time. We were told we can use the neighboring hotels pool as complimentary, which few blocks away to walk. So we didnt use it. For the breakfast its not included on the prize, but you can purchase it in the hotel. It was actually a good breakfast and tastes good. There was a bar in the hotel which I recommend you try the Canadian beer its so refreshing and tastes good. The bar men even advise us places to visit on our next stop. I recommend this hotel, its so close to to parliament and tourist spots in Ottawa. Will definitely go back here in our next visit.

We just stayed for 1 night, the room was clean and comfortable. 25$ for overnight parking was a bit much I felt. The location is not the best for a Saturday/Sunday since it is an office area and almost everything around in walking distance is closed, just Tim Hortons and Startbucks is open.

From the geographical location, it is similar to several other hotels around. It is very close to Capitol Hill. It is no problem for the 4-year-old children to go by themselves. We originally planned to watch the light show, but the baby was not so late. If you don't watch the light show, it is best to live near the market, convenient to eat and drink. Spit the so-called garden view room, through a window of ordinary size, you can see two walls on the left and right (somewhat like a patio), and a narrow street in the distance. I feel that the garden view room is useless. Finally, spit and stop, the hotel does not have self parking, can only give the keys to their people, let them stop. The keys are always in their hands, they want to use the car or take things from the car through them (you can call or go to the lobby to find them, about 10-15 minutes to get the car, depending on how busy they are). Of course, this kind of ”high-end service” is to pay the money (30 knives)... After the spit is finished, the parking service varies from person to person, I don't like it. I wish you a happy trip!

I ordered the most common kind of house at the time. The hotel is located in downtown, which is super convenient! You can punch in some downtown delicacies on foot. The little sisters and brothers at the front desk are very good, and the key point is that I did not have this credit card at the time, and this shop does not need to provide it! The size of the room is smaller than that I have lived in before, but it's enough! Clean, tidy and warm.

Stayed at the Novotel for a week in early Feb 2023 while attending a conference at the nearby Westin. I booked for a really low rate through hotwire. After a pleasant check in I was excited to come into a very large on the 8th floor with a separate seating area and a very large TV. Room was pretty clean although when packing up before check-in I found some items under the bed that did not belong to me. Location was perfect, right across from the Rideau Centre and the Westin/Conference Centre and within a short walk to the Parliament Buildings, Sparks Street and Byward Market. My only compliant is the walls must be paper thin as I could hear the ding of the elevator and conversations in the hall from my room. I was also there a four hour during a power outage in the evening. I assume the outage was unscheduled but there was a lot of confusion and no one at the front desk when it occurred. The hotel shares a building with a DND office which made it confusing leaving the building by the stairs as the stairway lead to a entrance that read ”DND property alarm will sound”, it took awhile to figure out how to exit by the stairs.

Pretty nice hotel, we were satisfied with our stay. We were visiting for 4 nights 5 days and took advantage of our complimentary breakfast. Was decent minus the coffee. Wasn’t very good but we are picky with our coffee so pretty minor. Location was great as we could walk to just about everything we wanted to see. Rooms were clean and liked the setup. Staff were friendly and the bartender at the restaurant had a great attitude. (Can’t remember his name sorry) If I had one complaint it would be there’s a bit of a wait for elevators when busy as there’s only two to serve 17 floors. Overall very nice hotel, definitely recommend

I will pick up on several themes from previous reviewers, but cannot be as generous in my score. The room we had was comfortable and bright, but that is pretty much where the positives end. There is a severe shortage of experienced staff. This impacts the check in experience, the cleanliness of the rooms and the availability of services like the bar. We had a note presented with some fresh towels which apologised for the lack of room servicing due to staff shortages. I had to take the rubbish from our bins down to reception! The surrounding area has many middle of the road eating/drinking establishments, with a few gems within walking distance, although walking round the area is not a pleasant experience. There is high homelessness and you are regularly hassled by beggars. The adjacent construction site starts at 0700 with constant jackhammering until 1630. Not the hotel’s fault, but very invasive noise pollution! We submitted some laundry to be attended to with the promise of a 24 hour turnaround - essential for us as we were on a tight schedule. The laundry was not returned and following a stressful 90 minutes while the hotel tried to locate the laundry which it claimed had been sent to an external provider, it was eventually returned unwashed, having been left in a corner in “housekeeping “. The lady who found it graciously took it away and laundered it herself, for which we were very grateful. I would not stay in this hotel or neighbourhood again.

So nice to have a hotel conveniently located to nearby points of interest. It's a busy area, though, so be careful when crossing streets! It's evident the hotel is aging but our accommodations were nice & one could see that updates to decor, shower, etc. were somewhat recent. The shower area was huge (perhaps they got rid of the bathtub & just extended the shower area???) Must use room key card to access the elevator to guest room floors. Appreciate the extra security! The staff was responsive when we asked for additional supplies. The breakfast area was very nice, with great views. But the buffet is quite pricey as are individual menu selections. Better to grab breakfast in one of the many options in the neighborhood. There is also a restaurant on-site, again, very pricey. With so many options nearby, why not experience the city? We found the area to be quite walkable & were able to take in quite a few sites in our brief visit. Our experience at the Westin was positive; we understand the minor inconveniences of escalator repairs, etc. are part of general maintenance and didn't let that influence this review.