Hampton Inn by Hilton Ottawa Airport Guest Reviews
4.5/5
Great
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.5
Service4.5
Cleanliness4.6
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All reviews(56)
Positive reviews(55)
Reviews with photos/video(7)
Awesome stay(19)
Awesome rooms(14)
Delicious breakfast(9)
Close to airport(8)
Awesome amenities(6)
Easy to get around(6)
Perfect for business trips(5)
Offers pick-up/drop-offs(4)
Negative reviews(1)
Guest User
Two Queen Room
Stayed in Apr 2024
Family
1 review
4.2/5
Very Good
Posted on May 12, 2024
Good breakfast & timely filling. Clean room & bathroom. Overall, it was a pleasant stay of 1 night and my family enjoyed the stay.
Guest User
Two Queen Room
Stayed in Sep 2024
Travel with friends
1 review
3.7/5
Posted on Oct 16, 2024
Upon arrival last night, the receptionist was a male waiter. The hot water container at the front desk was empty, there was no water in it, and then I suggested to him that we need hot water, because we need hot water to make tea bags and take medicine, but he said that there was no hot water, and then directly took away the hot water container at the front desk and put it in the side room and locked the door. Is this the standard of hotel service? I can't quite understand the operation of this hotel.
Other than that, the hotel's other services are very satisfactory。
Anonymous User
Two Queen Room
Stayed in Jul 2024
Solo travelers
2 review
4.7/5
Amazing
Posted on Aug 13, 2024
Hotel staff efficient and friendly. Clean well stocked rooms. Complimentary breakfast offered hot and cold options.
大慈福字
Two Queen Room
Stayed in Apr 2024
Travel with friends
9 review
4.0/5
Very Good
Posted on May 27, 2024
Clean and easy to get to airport with shuttle service. The breakfast service is good too.
Guest User
Two Queen Room
Stayed in Jul 2024
Business travelers
26 review
4.0/5
Very Good
Posted on Aug 22, 2024
Nice room to stay for a business trip, will be back next time.
Guest User
King Room
Stayed in Mar 2024
Couples
1 review
4.7/5
Amazing
Posted on Apr 7, 2024
check-in was slow. Desk attendant was away from the desk for the first 15 minutes of our arrival, resulting in several parties waiting to check in once she returned. Otherwise, everything was very good - room was spacious and clean, breakfast was very good. Did not use any other facilities.
Akintunde
Two Queen Room
Stayed in Mar 2024
Family
3 review
5.0/5
Outstanding
Posted on Apr 6, 2024
Had a great and lovely experience at the hotel. Despite the fact that I arrived earlier than standard check in time, I still had the privilege to check in earlier only by paying a surcharge of $40 CAD. The gym and indoor pool made the experience unforgettable. Hotel is also only 5mins drive away from Ottawa international airport
Guest User
Hearing or Mobility Accessible King Room with Tub
Stayed in Feb 2024
Solo travelers
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Everything is as you'd expect from an airport hotel. Clean rooms, friendly staff, and great amenities. The shuttle service to and to the airport was a great perk and very useful. I enjoyed the pool as well. An overall nice break between flights.
Guest User
Hearing or Mobility Accessible King Room with Tub
Stayed in Feb 2024
Family
4 review
4.0/5
Very Good
Posted on Mar 27, 2024
This is my second trip at Hampton near Ottawa Airport.
Good quality and service.
I'll stay here for my next trip to Ottawa.
Meenakshi
King Room
Stayed in Jul 2023
Solo travelers
10 review
5.0/5
Outstanding
Posted on Aug 9, 2023
It was nice experience, check in was good , got extra one hour due to travel delay, breakfast area was clean , airport shuttle was also very good.
Guest User
Hearing or Mobility Accessible King Room with Tub
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 17, 2024
It was good experience overall
Terrence
Two Queen Room
Stayed in Dec 2023
Couples
1 review
2.7/5
Posted on Jan 27, 2024
Lost hot water second night. To be fair After requesting they allowed us to shower in the separate room on another floor..
Guest User
Two Queen Room
Stayed in Nov 2023
Family
2 review
4.2/5
Very Good
Posted on Dec 30, 2023
Rooms are really clean, breakfast closed 1 hour earlier but the had breakfast bags available. Only real compliant is that front desk personnel while trying to check in said we never paid for our room, even though we had a paperwork staying we did.
Guest User
Two Queen Room
Stayed in Nov 2023
Couples
2 review
5.0/5
Outstanding
Posted on Dec 15, 2023
The hotel is easily accessible, close to the airport, has adequate parking, and is within walking distance of several restaurants. Having breakfast included on site, in the room rate is appreciated also.
SameR.01
Two Queen Room
Stayed in May 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 7, 2023
Great and clean
The work is friendly, and the location is excellent, very close to the airport. The breakfast is also good