Unlike basic averaging, our rating system applies weighted calculations. We value verified reviews and newer guest experiences more strongly—so every rating reflects real, up-to-date stays.
Verified reviews
Location8.6
Amenities8.3
Service8.4
Cleanliness8.7
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All reviews(40)
Positive reviews(38)
Reviews with photos/video(5)
Awesome rooms(12)
Clean and tidy(6)
Large rooms(6)
Great location(6)
Negative reviews(2)
Siu Chin
Two Queen Room
Stayed in Mar 2025
Travel with friends
4 review
6.5/10
Posted on Apr 27, 2025
Room is in good size even for a family.
There 5-6 lifts but there are always long queues for lifts there. The lifts do not seem to serve their purpose well. In the morning, the hotel controls all lifts. You can’t press Down Button for a life to come down to check out or to the car park. You have to wait till someone who comes out to where you are on a lift way up or down. Never found hotel lifts operating so weirdly 😳 After checking out, I tried to take the stairs case to go down to the car park, I couldn’t do that because a room key was required to access the staircase😖
The electric door lock for our room had been beeping most of the time. Informed hotel to fix it.
Guest User
King Room
Stayed in Mar 2025
Business travelers
35 review
8.0/10
Very Good
Posted on May 9, 2025
It's a great hotel. been here several times before.
Stayed 1 night for a business trip. The room was clean and nicely renovated. Reception staff was very nice and helpful.
Guest User
King Room
Stayed in Mar 2025
Solo travelers
4 review
10.0/10
Outstanding
Posted on Apr 13, 2025
Really comfortable, great location and great price point. Will recommend
CT
King Room
Stayed in Sep 2024
Couples
19 review
8.5/10
Very Good
Posted on Oct 29, 2024
Even the hotel is a bit old fashioned, the condition is good. Service is good.Room is clean n tidy. Amenities provided are adequate, in door swimming pool n spa is a plus. Underground free parking is good.
dimestore minstrel
King Room
Stayed in Jul 2024
Travel with friends
1 review
2.0/10
Posted on Aug 20, 2024
My car broke down. Couldn't make it to Ottawa. Informed after the fact no refund. Out over $500. Then charged an additional $520. Never use this booking service again. So much for saving on hotels.
Guest User
King Room
Stayed in Jul 2024
Solo travelers
11 review
10.0/10
Outstanding
Posted on Aug 6, 2024
Great location staff is friendly and nice rooms
Yung Youth
King Room
Stayed in Sep 2023
Other
10 review
9.0/10
Great
Posted on Oct 10, 2023
That's not bad. good price, and clean room.
Guest User
King Room
Stayed in Mar 2023
Business travelers
6 review
10.0/10
Outstanding
Posted on Apr 17, 2023
Nice hotel with clean room 👍
Guest User
King Room
Stayed in May 2022
Couples
3 review
8.0/10
Very Good
Posted on Jun 24, 2022
Really good
Zhennijie0508
King Room
Stayed in Sep 2024
Couples
25 review
10.0/10
Outstanding
Posted on Oct 10, 2024
The room is large, the facilities are complete, and the price/performance ratio is high. I stayed here for the second time.
The environment is very quiet, and there is a free parking lot, which is very convenient.
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Yinghuiyiran
King Room
Stayed in Sep 2024
Couples
18 review
10.0/10
Outstanding
Posted on Oct 16, 2024
The hotel is good, I will stay another night. I like the big bathroom and this hotel
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Guest User
King Room
Stayed in Feb 2025
Family
1 review
10.0/10
Outstanding
Posted on May 14, 2025
It has all the basics, not new but clean and tidy. The breakfast options are limited but it is good compared to similar hotels in North America.
The room is quite big, it would be better if it could be brighter.
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Guest User
Two Queen Room
Stayed in Sep 2024
Family
5 review
9.5/10
Amazing
Posted on Oct 20, 2024
The location is very convenient, the room is spacious and well laid out, but the internet is average.
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Guest User
King Room
Stayed in Oct 2024
Business travelers
32 review
8.0/10
Very Good
Posted on Dec 27, 2024
Location is in the city center, Marriott points cannot be counted
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Guest User
Two Queen Room
Stayed in Sep 2024
Couples
88 review
6.0/10
Posted on Oct 11, 2024
Facilities: old
Sanitation: average
Environment: remote
Service: OK