International Garden Hotel Narita

International Garden Hotel Narita Reviews

International Garden Hotel Narita

International Garden Hotel Narita, 241-1 Yoshikura, Narita City, Chiba Prefecture, 286-0133, JapanSee Hotel Details
International Garden Hotel Narita
International Garden Hotel NaritaInternational Garden Hotel NaritaInternational Garden Hotel Narita
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1 night

Guest Reviews

8.9/10
Very Good
612 review
Verified reviews
Location8.8
Amenities8.7
Service9.0
Cleanliness9.0
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All reviews(612)
Positive reviews(605)
Reviews with photos/video(165)
Offers pick-up/drop-offs(204)
Close to airport(115)
Large rooms(86)
Easy to get around(56)
Convenient for shopping(48)
Delicious breakfast(43)
Comfortable bed(21)
Delicious buffet(7)
Negative reviews(7)
nhling73
Superior Twin Room
Stayed in Apr 2025
Couples
8 review
4.0/10
Posted on May 7, 2025
Cleanliness is a complete failure for this hotel. This will be the worst 4 star hotel that I ever stay in my life. The hotel also very old and poorly maintained.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. However, we deeply apologize for any inconvenience caused by inadequate cleaning and aging facilities. We would like to review our cleaning procedures and renovate our facilities to improve them. We sincerely apologize for the inconvenience caused. Thank you. Best Regards,
J.Kerr
Superior Twin Room
Stayed in Apr 2025
Couples
2 review
10.0/10
Outstanding
Posted on May 3, 2025
Extremely pleased with our stay here. The included breakfast buffet exceeded our expectations. Entire hotel was extremely clean and well maintained. Excellent value for the rate paid.
Response from Property: Thank you very much for using our hotel hotel. I hope that you will return to Japan. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We look forward to seeing you soon on your next visit.
Heri Jepun
Superior Double Room
Stayed in Mar 2025
Business travelers
5 review
10.0/10
Outstanding
Posted on Apr 14, 2025
Good hotel, have 7elrven inside, have shuttle bus from Narita Airport and Narita Station to hotel
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Guest User
Superior Double Room
Stayed in Mar 2025
Solo travelers
14 review
8.5/10
Very Good
Posted on Apr 2, 2025
Free shuttle bus to airport is provided. They have a Continence store in the hotel which is good. Love the breakfast
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Guest User
Superior Double Room
Stayed in Feb 2025
Couples
1 review
9.0/10
Great
Posted on Apr 1, 2025
Location didn’t matter as there is a free shuttle to/from the airport, Narita station & the mall. Buffet breakfast had a good variety & very reasonable. Room was very clean & bright & airy. We will happily stay again.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Scott1968
Superior Double Room
Stayed in Mar 2025
Couples
24 review
10.0/10
Outstanding
Posted on Apr 17, 2025
This was a great hotel in a great location. The price was fair and we had no complaints.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
JBIIIZ
Superior Double Room
Stayed in Feb 2025
Couples
8 review
10.0/10
Outstanding
Posted on Mar 26, 2025
This hotel provides shuttle bus to/from airport & JR station & Aeon mall but need to be careful with the time schedule. The room is big (to its price) compared to other hotels i have been staying.
Response from Property: Thank you for using our hotel this time. Also, thank you for sending me the impression of that time.
iamthy
Superior Twin Room (2 Single Beds and 1 Extra Bed), Non Smoking
Stayed in Feb 2025
Couples
9 review
10.0/10
Outstanding
Posted on May 21, 2025
Business hotel near Narita airport which has a regular shuttle to both JR Narita and the airport. The triple room was spacious but a little dated. Gives 90s 2000s vibes. Still a great experience overall.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
PWongCA
Superior Twin Room
Stayed in Jan 2025
Family
2 review
7.5/10
Posted on Feb 6, 2025
Good price. I like that they have free shuttle to Narita Airport, Narita JR Station and Aeon mall. Also its within walking distance to Naritasan Shinsho Ji. The room is not too big, But great for lay over for 1 or 2 night.
Response from Property: This time, thank you for staying at our hotel from some hotels. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Guest User
Superior Twin Room
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 26, 2024
The hotel provided round trip bus from airport to hotel and it was on time. The room is very big. I love big bathtub. The staff who served me at night was very energetic and he had excellent english skill. Thank you very much. I want to stay here again.
Response from Property: Thank you for your contribution to the review, thanks for the high evaluation. Thank you very much. I heard that you were satisfied, so we are very pleased. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
Guest User
Superior Double Room
Stayed in Dec 2024
Couples
3 review
8.5/10
Very Good
Posted on Jan 16, 2025
Had a good deal from Trip.com. Nice, big room. Enjoyed my stay.
Elisia Loh
Superior Twin Room
Stayed in Oct 2024
Couples
14 review
8.0/10
Very Good
Posted on Nov 9, 2024
The hotel offers a regular shuttle service between Narita Terminal 1 and Terminals 2-3, shared with the Hilton hotel. The journey from Narita Terminal 1 to the hotel takes approximately 30 minutes. Additionally, there is a shuttle to Narita Train Station and Aeon Mall. The room is clean, and the bed is very comfortable. The mattress is firm but not too hard, offering a soft yet supportive feel. The pillows provide good neck support without being too firm. The breakfast spread is standard, but the highlight is the pancake machine. With just a wave of your hand, the machine starts, and in about 30 seconds, you can enjoy a freshly made pancake.
6/9
Response from Property: Thank you very much for staying at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to pursue aiming for hotels that will be selected by many customers in the future. We sincerely look forward to your visit.
Tong
Superior Double Room
Stayed in Oct 2024
Couples
2 review
10.0/10
Outstanding
Posted on Nov 9, 2024
We stayed for one night as we were taking the coach to Fuji-san the next morning. The hotel room was spacious and clean, the bed was comfortable. We didn’t dine in as there were ample restaurants 10 mins walk away. The complimentary shuttle buses are a plus point to stay here. We took it to explore Narita town nearby
Response from Property: Thank you very much for having us stay at our hotel. Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service. We will continue to devote ourselves to striving to give impression and satisfaction to many customers in the future. We look forward to your continued use.
IHolm
Triple Room
Stayed in Apr 2025
Travel with friends
10 review
8.0/10
Very Good
Posted on May 13, 2025
Hotel provides complimentary shuttle to/fr airport, station to hotel n Aeon shopping centre. All within their schedule timing.
Response from Property: Thank you very much for choosing the International Garden Hotel Narita. Thank you again for your high evaluation points and words of praise. We will continue to strive to improve our services to our guests without being satisfied with the status quo. We look forward to welcoming you again. Thank you. Best Regards,
Oleg
Superior Double Room
Stayed in Oct 2024
Couples
1 review
10.0/10
Outstanding
Posted on Nov 23, 2024
Excellent hotel. Good location, beautiful breakfast, free shuttle to\from airport.
Response from Property: Thank you very much for using our hotel hotel. I hope that you will return to Japan. Thank you very much for appreciating our staff. We will also tell those who responded on the day and encourage the maintenance and improvement of daily service. We look forward to seeing you soon on your next visit.