Hampton by Hilton Hotels in Ottawa

Very kind staff, very clean hotel, wonderful breakfast staff, nice gym and swimming pool and close to the train station. The hotel was quiet in the night, the room was nice and cozy and I liked how they had your name as the ”Welcome” on the TV screen. Everything in the room was clean. I really enjoyed my stay.

Upon arrival last night, the receptionist was a male waiter. The hot water container at the front desk was empty, there was no water in it, and then I suggested to him that we need hot water, because we need hot water to make tea bags and take medicine, but he said that there was no hot water, and then directly took away the hot water container at the front desk and put it in the side room and locked the door. Is this the standard of hotel service? I can't quite understand the operation of this hotel. Other than that, the hotel's other services are very satisfactory。

Spacious room with fridge and microwave inside room, with ice machine for quick chill on soft drinks. Facilities are new and in great condition. Good location is another great point for easy access to outlet mall in 15 minutes on road, and just 30 minutes on driving for Ottawa.