Family-friendly Hotels in Otaru

Indian staff is very rude and annoying. We didn't do anything but are threathen as people from mainland. ONLY KIDS UNDER 6 CAN STAY FOR FREE!!! We booked two rooms with 2 small double beds but need to pay on arrival for our 8 years old kids as she is counted as an adult. No matter adding beds or not you still need to pay... You should state clearly child is consider adult in your policy. I booked more than 10 hotels and you are the only problem hotel🤢

This is a very charming teacher's courtyard 🏡 hot spring hotel. Although the location is a bit difficult to find, it is still convenient if you can book a shuttle or taxi in advance! I walked from Chaoli Station with my luggage, because I couldn't get a taxi, I was really tired! Fortunately, the enthusiasm of the hotel waiter warmed us, the overall service was not good, the small desserts prepared were also very delicious, and the meal that night was also very exquisite, and I was definitely full! The breakfast on the second day was also very rich! The milk 🥛 is very rich! Some of the goods in the small shop at the door are very good, it is worth a visit!

This hotel is perfectly situated at the end of the famous Otaru stretch of shops parallel to the Canal. It also has parking that’s reasonable priced and a public bath on the ground floor. Rooms were ideal for a short stay and we found it most suitable for us. Wonderful staff too! Thank you

I really enjoyed stay here. I got out of the Otaru JR station and the hotel is, across the road. Room was clean and functionable. I was on 9th floor and my window view was a big bonus. There is onsen but i missed it due to lack of time. Hotel is close to canal and shops and i have to mention the Triangle Market., where i had one of my best meal - grilled halibut. Check out my window view. This is a good base to explore the famous shops and eat good seafood.

Staff is nice. Pillows & bed are ok. Location is ok (if driving) and there is a convenient store around The day we checked in is the day b4 my hubby's birthday, I requested to do some simple decorations or just a birthday message for him. Hotel rejected my request but finally they put a paper printed birthday message on table. Thank you. They have private car park which is not free and charged 1500 yen per car per night. However, they are very straight to ask you move out car at 11 am next day even not full many free space, not allow to stay. Quite pitiless. Hotel room looked nice but lighting is not enough for ladies to make up. Since no double bed room available, we requested hotel to put 2 beds together and hotel confirmed but finally did not arranged. We saw Youtuber advised breakfast is good but actually just soso, not a must to try.

Good hotel stay with plenty of extra amenities and storage to make your stay comfy. Smoking area for smoking guests stinks the whole lobby as you walk through reception to the lift, which is a shame. It is a non smoking hotel. Close to the sightseeing spots and about 10 mins walk to JR Station and supermarket.

Will stay here again if I visit there, Recommended call a taxi to the hotel, street is slippery and take a while for a walk but worth to stay, th view and location is perfect for the carnal

Unwind Hotel & Bar Otaru is a boutique hotel renovated from a historic building. It combines a classic atmosphere with modern comfort. The unique design and atmosphere will soothe your fatigue. The rooms have high ceilings and are equipped with amenities such as refrigerators and wine glasses. Organic amenities and cotton pajamas are a great touch. You can enjoy free wine at the bar from 17:00 to 18:30. The Niagara wine was sweet and delicious. The wines available change depending on the season, so we enjoyed Niagara, Otaru, and Chilean wines. The breakfast menu is also high quality, featuring local ingredients. Everything was delicious, but the croque monsieur and scones were especially recommended. You can have as many scones as you like. The coffee and tea are also high quality and delicious. The hotel staff are also very friendly. It was a very comfortable hotel, not too formal or too relaxed. The hotel is close to Otaru's main tourist attractions, making it a convenient location for sightseeing.

Very nice hotel, the lobby is big and nice, allow us to check in at 2 pm. There are some reception staff that can speak mandarin as well. We booked a room for 3 people with 3 single beds. The room is bigger than expected and the washroom is more spacious as compared to others I have stayed in before. Pros is near the Otaru Canal, from the hotel just walk straight all the way will reach Otaru canal. Opposite the hotel there is a Lawson, convenient to buy stuff. Cons is slightly far away from JR station and you will need to walk about 10 mins.