6 Chome-2-68 Shimaya, Konohana Ward, Osaka City, Osaka Prefecture, 554-0024, JapanView Hotel Details
Check available rooms for your travel dates
We Price Match
1 night
Hotel Kintetsu Universal City Guest Reviews
4.5/5
Great
402 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.6
Filter by:
Sort by:
All reviews(402)
Positive reviews(389)
Reviews with photos/video(162)
Perfect for kids(32)
Convenient for shopping(25)
Delicious breakfast(23)
Would stay again(13)
Loved the view(11)
Luggage delivery service(7)
Close to amusement park(6)
Tasty restaurant(5)
Negative reviews(13)
Tariq F
Casual Double Room
Stayed in Sep 2024
Family
36 review
5.0/5
Outstanding
Posted on Nov 2, 2024
Loved the hotel as it is just a walking distance to USJ. Also the Shushi restaurant next door is really the best in Japan. sushi ro. Amenities and Restaurants are just within a walking distance. Very very convenient for groups or families
Maggie Loo
Casual Twin Room-Non-Smoking
Stayed in Aug 2024
Family
6 review
4.7/5
Amazing
Posted on Sep 26, 2024
Great location. USJ is just few steps away. Hotel is cute! Room is spacious
MooMoo.Explore
Casual Twin Room-Non-Smoking
Stayed in Nov 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jan 2, 2025
We have a nice stay
Response from Property: Thank you very much for staying at our hotel.
Thank you for praising the employees.I appreciate that you have appreciated our employees. We aim to further improve service.
We will continue to promote better service in the future.
We sincerely look forward to your next visit.
akiko ushio
Run Of House Non Smoking
Stayed in Aug 2024
Solo travelers
1 review
4.2/5
Very Good
Posted on Nov 11, 2024
It’s easy to get souvenirs and super accessible to USJ!
Anonymous User
Superior Room
Stayed in Nov 2024
Family
2 review
4.2/5
Very Good
Posted on Dec 31, 2024
Good 👍👍
J
Casual Twin Room-Non-Smoking
Stayed in Jun 2024
Family
8 review
4.5/5
Great
Posted on Jul 5, 2024
Hotel is very clean, in a perfect location with only a few minutes walk to USJ and many restaurants (e g Sushiro, Red Lobster etc) fast food shops (Mc Donald's, Mosburger, Starbucks, ShakeShack etc), convenience store (Lawson) and drug store nearby. Only a few minutes walk to JR train station. Easy to walk from bus stop (airport bus directly to USJ).
6/7
Guest User
Family Room Non Smoking
Stayed in May 2024
Family
1 review
4.7/5
Amazing
Posted on Jul 4, 2024
A very good hotel with great location (short walk from Universal City Station, and short walk to USJ’s Main Entrance, lots of shops/restos nearby), and wonderful staff (very nice and accommodating).
Guest User
Run Of House Non Smoking
Stayed in May 2024
Solo travelers
10 review
4.5/5
Great
Posted on Jun 7, 2024
This hotel has a lot of advantages to the guests. First, its location is very near to the Universial Studio. The guest just takes 7 or 8 minutes to get there. Second, the room is relatively bigger than other hotels in Japan and the room is more suitable for the couples or the parents with 1or 2 children together to live in. Third, the hotel put some cartoon figures at the entrance or in the lobby, and people would find it so interesting to take pictures. Fourth, the hotel has many good facilities, like the supply of ice, water and locker, etc. That's why I think its service is so satisfactory.
Sophiaaaaaaa
Upper Floor Casual Twin
Stayed in Mar 2024
Family
10 review
5.0/5
Outstanding
Posted on Apr 23, 2024
We are happy with the pink room and overall customer service. The location is super convenient for USJ visit. The laundry room is easy to use. The breakfast offers a great variety of food. Will recommend to any family who travel to USJ.
Anonymous User
Casual Double Room Non Smoking
Stayed in Feb 2024
Family
6 review
5.0/5
Outstanding
Posted on Mar 22, 2024
Love the mini upgrade and surprise provided by the hotel !!!
Anthony Michael
Twin Room with Bath
Stayed in May 2024
Family
2 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Good location with room theme for children. Service including check-in was excellent. A delightful stay with plenty of food choices in the area. Transport is efficient and reasonably priced with good connections to many places such as Nara, Kyoto, etc.
Guest User
Casual Twin Room-Non-Smoking
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 28, 2024
Clean, friendly, they gave out gifts when checking in, they have pjs for kids, the rooms are so cute. Hotel is wonderful
Anonymous User
Casual Twin Room-Non-Smoking
Stayed in Aug 2024
Family
1 review
4.2/5
Very Good
Posted on Oct 26, 2024
Location is good. It would be better if they can have self check in machine.
hart81
Superior Room
Stayed in Nov 2023
Family
5 review
5.0/5
Outstanding
Posted on Jan 2, 2024
Hotel Kintetsu is located in the heart of City Walk and next to USJ. Seriously convenient.
City Walk is a 5F worth of F&B, fashion boutique, and convenient stores.
You can max your day out at USJ and come out to have a meal at City Walk before heading back to the hotel.
For staying at Hotel Kintetsu, we were given small USJ coin pouches. You can show them at GAP boutique and get free embroidery on your clothes.
Kar Yee Ava
Run Of House Non Smoking
Stayed in Nov 2023
Travel with friends
9 review
4.5/5
Great
Posted on Dec 16, 2023
Hotel is clean and comfortable. But the size is a bit small for 2 adults. Convenient too.
Response from Property: Thank you very much for choosing the Hotel Kintetsu Universal City as your accommodation in Osaka and also taking your valuable time to post comments about recent stay with us.We sincerely hope we will get the chance to welcome you back.