2 Chome-2-5 Higashishinsaibashi, Chuo Ward, Osaka City, Osaka Prefecture, 542-0083, JapanView Hotel Details
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Candeo Hotels Osaka Namba Guest Reviews
4.4/5
Very Good
330 review
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Verified reviews
Location4.5
Amenities4.3
Service4.3
Cleanliness4.3
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All reviews(330)
Positive reviews(311)
Reviews with photos/video(77)
Awesome rooms(53)
Convenient for shopping(28)
Relaxing hot springs(23)
Easy to get around(23)
Perfect for business trips(14)
Average sound insulation(8)
Would stay again(6)
Close to airport(6)
Negative reviews(19)
Superboo
Deluxe King Non Smoking
Stayed in Nov 2024
Couples
2 review
2.2/5
Posted on Jan 3, 2025
This hotel is at a good location but not too close to any metro station. The photos on the website looked decent but the actual room is very small with one side of the bed right against the wall. Can’t even get out of bed easily. Room does not appear clean and the quality of the guests is not what I had expected. Definitely will not make the same mistake again and will certainly not stay at another Candeo property. The only compliment I have is the breakfast. Good variety but the dishes are the same everyday. Self service laundry room had 4 out of 7 machines broken and one flooded the entire room. Ugh!! This is by far the worst hotel we have stayed at for our vacations. Lastly, there was a used water bottle left behind the TV when we checked in and it was not cleared for the first two days of our stay.
Guest User
Superior Twin - Non-Smoking
Stayed in Nov 2024
Family
3 review
2.2/5
Posted on Dec 19, 2024
Average hotel with a decent location. Positive points include their Onsen pool which is open all night too unlike other hotels.
Breakfast is very average and more towards poor. Not the best options and food isn’t the best compared to other hotels in this price range. Rooms are very small with no modern features. Has a TV but only local Japanese channels. No smart TV ability or option to cast Netflix or YouTube for example.
General cleanliness around the hotel is also poor. Carpets have stains throughout the hotel walkways and are in need of refurbishment throughout.
Best part about hotel is their attractive lobby area & rooftop relaxing area. Other than that it is quite average and outdated. I wouldn’t stay here again.
YeungLeonard
Executive Twin Room With Sofa Bed - Non-Smoking
Stayed in Nov 2024
Family
4 review
3.5/5
Posted on Dec 11, 2024
Location is good
A little crowded area to stay in
Overall is ok for its location
youngmee
Superior Queen - Non-Smoking
Stayed in Nov 2024
Couples
2 review
4.0/5
Very Good
Posted on Dec 5, 2024
Simple but good opportunity to experience Japanese public bath(outside)
Anonymous User
Run Of House For 2 People - Non-Smoking
Stayed in Aug 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Nov 29, 2024
I stayed here for 1 night and it was good, the breakfast buffet is good also. ❤️
Guest User
Superior Queen - Non-Smoking
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 2, 2025
nice place nice bed nice staff and location is good there are free storage for pick up later which is very convenient
Lawrence DC
Superior Queen - Non-Smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Jan 2, 2025
We enjoyed our time in this hotel. Great facilities and close to Dotonbori and subway. I will definitely book my stay here when I go back to Osaka.
Guest User
Superior Twin - Non-Smoking
Stayed in Nov 2024
Family
1 review
5.0/5
Outstanding
Posted on Dec 14, 2024
Good location right next to Dotonbori. The onsen baths on the 17th floor were excellent. Room beds and pillows were great having a good night's sleep. Water pressure/temperature was nice.
The laundromat was not really connected to the room info system. Had to wait for some time if the previous user was not timely.
Mrs.KH Wang
Superior Queen - Non-Smoking
Stayed in Apr 2024
Travel with friends
11 review
4.7/5
Amazing
Posted on Jul 3, 2024
Best hotel closed at the heart of city - Osaka
I recently stayed at Candeo Hotel with my friends of two at Candeo hotel, we had a wonderful experience.
The staff were exceptionally nice and accommodating, polite and passion! Kudos to the front desk team -Yiu, for arranging a room that perfectly met our requests, in a quiet floor which also allowing us to stay on the same floor and easily take care of each other.
The rooftop spa was a delightful feature, even though it was a bit crowded. However, it was still clean and well-maintained, making for a relaxing experience. Most importantly, the hotel's location is simply perfect! It’s a short walk to Shinsaibashi and right next to Dotonbori, making it incredibly convenient for shopping and dining. There are also many convenience stores like Lawson, Family mart ,7-Eleven and a large AEON supermarket nearby, which was very handy. One standout feature would like to shout out was the giant locker area, I was super useful to store our luggage after checkout, allowing us to shop around before heading to the airport without any hassle.
Overall, it was a fantastic stay and I would highly recommend Candeo Hotel for its great service, excellent location, and helpful amenities, will defintely return to stay for next Osaka trip.
SwanTan
Superior Twin - Non-Smoking
Stayed in Oct 2024
Family
10 review
4.0/5
Very Good
Posted on Dec 9, 2024
Location good , room spacious & clean. Near Dotonbori area just within walking distance about 5-8 min.. We had a great stay.
Phoeona
Superior Twin - Non-Smoking
Stayed in Sep 2024
Other
4 review
4.0/5
Very Good
Posted on Nov 19, 2024
This hotel is super crowded. There are people sitting around at the lobby most of the time.
Had a 'live' laundry update on the room tv, but it's not accurate.
Had a spa/bath for hotel guests. Many washing machines available.
SEE
Superior Queen - Non-Smoking
Stayed in Sep 2024
Solo travelers
7 review
3.5/5
Posted on Oct 24, 2024
I recently stayed at this hotel and found the location to be good, though it's not very close to the subway. However, the nearby airport bus stop made transportation super convenient. The outdoor onsen facilities were enjoyable, but the hotel is quite popular, so be prepared to share the space with many guests. Overall, it's a solid option for those who don’t mind a bit of crowd and want easy access to airport transit!
Crystalllwongg
Superior Twin - Non-Smoking
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Oct 6, 2024
Clean and good service
Tourist friendly, their communication with us is great
Best location in Osaka is just beside dontonburi
Siaw Jing
Superior Twin - Non-Smoking
Stayed in Mar 2024
Couples
5 review
4.5/5
Great
Posted on May 25, 2024
Room is nice. A little bit further from station esp for senior citizens
Dolphiny
Executive Twin Room With Sofa Bed - Non-Smoking
Stayed in Nov 2024
Couples
5 review
5.0/5
Outstanding
Posted on Dec 31, 2024
Family Mart, Lawson & 7-11 are all round the corner!
Convenient!